Customer Service Software Companies

Find the best Customer Service Software companies for your business. Compare case studies, success stories, & testimonials from the top Customer Service Software vendors.

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Browse 4,149 reviews, 2,953 case studies & customer success stories, and 567 customer videos of the best Customer Service Software for your business needs

  • Overall Reference Rating 4.7

    Kustomer

    Verified
    Customer Service Software

    Kustomer is the omnichannel SaaS platform reimagining enterprise customer service to deliver standout experiences - not resolve tickets. A customer-centric solution, Kustomer helps brands increase satisfaction and loyalty by empowering …

  • Overall Reference Rating 4.7
    Customer Service Software

    Kayako is a simple customer service software that scales with your business. Kayako makes it easy to deliver an unrivaled customer support experience. Kayako started in 2001 with a goal: …

  • Overall Reference Rating 4.8
    Customer Service Software

    Hiver helps you manage customer support and sales right from your Gmail. With Hiver, teams can collaborate on Shared email accounts like support@ or sales@ without having to leave their …

  • Overall Reference Rating 4.8
    Customer Service Software

    LeadDesk is the fast growing Finnish company that makes Europe’s 1 telesales software for sales and customer service. The service is used by over 20,000 professionals in 34 countries on …

  • Overall Reference Rating 4.7

    ProProfs

    Verified
    Customer Service Software

    ProProfs is the leading provider of comprehensive online tools for building, testing, and applying knowledge. Through its Quiz Maker, Survey Maker, Training Maker and Knowledge Base products, ProProfs offers corporate …

  • Overall Reference Rating 4.8

    Tidio

    Verified
    Customer Service Software

    Tidio offers an all-in-one customer communication solution that combines live chat, help desk, chatbots, and AI agents to help businesses deliver efficient, personalized, and responsible support experiences. Designed for companies …

  • Overall Reference Rating 4.8
    Customer Service Software

    Zammad is used by companies of all sizes and from all industries. As a result, their teams work much more efficiently thanks to optimized processes. They have shared their success …

  • Overall Reference Rating 4.7

    Userlike

    Verified
    Customer Service Software

    Userlike unlocks the channels to your customers' hearts. Message your customers in real-time via your website, Facebook Messenger, or Telegram. Your customers could be anywhere. Whether they're browsing from their …

  • Overall Reference Rating 4.8
    Customer Service Software

    Oneserve exist to deliver software that contributes to improving the lives of people in social housing across the UK. It’s as simple as that. They work closely with housing associations …

  • Overall Reference Rating 4.8
    Customer Service Software

    Freshcaller is a cloud PBX system using which you can purchase local and toll-free phone numbers in 40+ countries. It lets your team engage in contextual conversations with your callers. …