Customer Service Software Companies

Find the best Customer Service Software companies for your business. Compare case studies, success stories, & testimonials from the top Customer Service Software vendors.

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Browse 6,818 reviews, 5,471 case studies & customer success stories, and 1,049 customer videos of the best Customer Service Software for your business needs

  • Overall Reference Rating 4.8

    Zendesk Support

    Verified
    Customer Service Software

    Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Approximately 114,000 paid customer accounts in over 160 countries and territories …

  • Overall Reference Rating 4.8

    Khoros

    Verified
    Customer Service Software

    Khoros, formerly Spredfast + Lithium, is the leading customer engagement platform built to turn siloed knowledge into enterprise value, and customers into contributors. By connecting consumer insights across all departments, …

  • Overall Reference Rating 4.8
    Customer Service Software

    Oracle Service Cloud solutions powering exceptional customer experiences across the web, contact center, knowledge, policy automation, and in-person field service. Differentiate your brand by developing lasting, profitable relationships with unified …

  • Overall Reference Rating 4.8

    Creatio

    Verified
    Customer Service Software

    Creatio is a global vendor of an agentic CRM & workflow platform with no-code and AI at its core. They help organizations automate customer and operational workflows achieving the fastest …

  • Overall Reference Rating 4.8

    Zendesk Talk

    Verified
    Customer Service Software

    Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Approximately 114,000 paid customer accounts in over 160 countries and territories …

  • Overall Reference Rating 4.8
    Customer Service Software

    BSI love software. Their strengths are business applications for CRM, CTMS, cash registers and customer service software products developed over many years as well as customized software. Their programming languages …

  • Overall Reference Rating 4.8
    Customer Service Software

    Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Approximately 114,000 paid customer accounts in over 160 countries and territories …

  • Overall Reference Rating 4.8
    Customer Service Software

    Deskpro is a helpdesk software solution that helps companies manage their communication with their customers and user base across a multiple channels; email, live chat, voice, social media. Includes all …

  • Overall Reference Rating 4.8

    Comm100

    Verified
    Customer Service Software

    Comm100 is a global provider of omnichannel communication software for education, government and commercial organizations of all sizes. With Comm100, organizations provide the optimal balance of human-bot engagement through configurable …

  • Overall Reference Rating 4.8

    Capacity

    Verified
    Customer Service Software

    Capacity is the world’s first Work Automation Platform, powered by artificial intelligence, that automates support for your customers and employees. The Capacity AI continuously learns from organizational knowledge and the …

  • Overall Reference Rating 4.8
    Customer Service Software

    Hiver helps you manage customer support and sales right from your Gmail. With Hiver, teams can collaborate on Shared email accounts like support@ or sales@ without having to leave their …

  • Overall Reference Rating 4.8
    Customer Service Software

    PieSync works in the background and syncs your contacts two-way and in real time between your favorite cloud apps. This means you’ll have access to the most up to date …

  • Overall Reference Rating 4.8
    Customer Service Software

    Haptik is one of the world’s largest Conversational AI companies, having reached over 100 million devices, and processed over 2 billion conversations till date. The company’s intelligent virtual assistant solutions …

  • Overall Reference Rating 4.7
    Customer Service Software

    Help Scout provides your team with a scalable help desk while keeping the customer experience simple and personalized. Customers won't have to create an account or keep track of their …

  • Overall Reference Rating 4.8

    Bright Pattern

    Verified
    Customer Service Software

    Bright Pattern is the most simple and powerful contact center for midsize and enterprise companies. With the purpose of making customer service brighter, easier, and faster than ever before, Bright …