Gorgias builds a multi-channel helpdesk integrated with e-commerce merchants' back-office. It allows merchants to manage all their support from one place. Their goal is to make it easy for any company to deliver outstanding customer support at scale. They are building a helpdesk which makes support agents 2x more efficient. They're looking for talented people who care about improving the life of customer support agents.
“Our customers expect almost immediate responses, and so being able to automate that, even if it's not necessarily the exact answer that they're looking for, but being able to send …
“We’ve generated over $10 million in revenue to date with a fairly small team and we’ve managed to do that by utilizing various tools such as Gorgias and SMSBump that …
“When I started at Wildride, we received 1,000 tickets a month, and now it's 1,000 tickets a week. Customers usually expect immediate responses — but it was difficult for me …
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