Gorgias

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Read 101 Gorgias reviews and testimonials from customers, explore 78 case studies and customer success stories, and watch 18 customer videos to see why companies chose Gorgias as their undefined

Gorgias builds a multi-channel helpdesk integrated with e-commerce merchants'​ back-office. It allows merchants to manage all their support from one place. Their goal is to make it easy for any company to deliver outstanding customer support at scale. They are building a helpdesk which makes support agents 2x more efficient. They're looking for talented people who care about improving the life of customer support agents.

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Customer Rating Review Scorebased on 2482 reference ratings
4.8/5.0 (2482)
  • Top Rated Software 2024 2024
    2024Top Rated Software Award

Featured Testimonials

  • "Our dedication to customer-centricity is evident in the branding strategy's success. 40% of our customers coming through word-of-mouth recommendations."

  • "Our response time dropped from 20 hours to 30 minutes. Signing up with Gorgias was definitely the best decision!"

  • "When I first met the Gorgias team, they were super interested in our success and efficiency. I felt like they actively listened to what I wanted and what my team needed, and what our customers needed. That's what really sold me."

Featured Case Studies

  • Kulani Kinis Saves $400k in Refunds Using Gorgias + Loop Integration

  • ALOHAS gets 83% automation and double the revenue with quick response flow

  • How VESSEL decreased response time and improved CSAT in one month with AI Agent

Featured Customer Videos

Additional Gorgias Information & Resources

Read Gorgias Reviews, Testimonials & Customer References from 101 real Gorgias customers.

Browse Gorgias Case Studies, Customer Success Stories, & Customer References from 78 businesses that use Gorgias.

Watch Gorgias Customer Videos to learn why 18 businesses chose Gorgias.