Gorgias

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Read 101 Gorgias reviews and testimonials from customers, explore 78 case studies and customer success stories, and watch 18 customer videos to see why companies chose Gorgias as their Help Desk Software

Gorgias builds a multi-channel helpdesk integrated with e-commerce merchants'​ back-office. It allows merchants to manage all their support from one place. Their goal is to make it easy for any company to deliver outstanding customer support at scale. They are building a helpdesk which makes support agents 2x more efficient. They're looking for talented people who care about improving the life of customer support agents.

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  • 101 Testimonials View
  • 78 Case Studies View
  • 18 Customer Videos View
Customer Rating Review Score based on 2775 reference ratings
4.8/5.0 (2775)

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Featured Testimonials

  • “Having only one tool that centralizes all discussions with our shoppers really improves our team’s efficiency. Other than that, Gorgias integration with Shopify is a real advantage.”

    Sophie Lauret Co-founder

  • "Gorgias gives us a holistic view of our customers. This way, we can provide them with fast & personalized help."

    Nicole Snow Founder & CEO

  • "90% of our customer queries come through Facebook Messenger. The Gorgias-Facebook-Shopify integration is amazing."

    Guita Gopalan Chief Revenue Officer
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Featured Case Studies

  • How Wildride Automated 33% of Email Tickets with AI Agent

    Amber van den Berg Head of Customer Experience

  • How Pajar Automates 45% of Tickets to Cut Response Times From Days …

    Noémie Rousseau Customer Service Manager

  • How Battlbox increased revenue during peak season with Gorgias

    John Roman Chief Marketing Officer
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Featured Customer Videos

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Additional Gorgias Information & Resources

Read Gorgias Reviews, Testimonials & Customer References from 101 real Gorgias customers.

Browse Gorgias Case Studies, Customer Success Stories, & Customer References from 78 businesses that use Gorgias.

Watch Gorgias Customer Videos to learn why 18 businesses chose Gorgias.

FeaturedCustomers has 1,957,047+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.