Gorgias builds a multi-channel helpdesk integrated with e-commerce merchants' back-office. It allows merchants to manage all their support from one place. Their goal is to make it easy for any company to deliver outstanding customer support at scale. They are building a helpdesk which makes support agents 2x more efficient. They're looking for talented people who care about improving the life of customer support agents.
"Our dedication to customer-centricity is evident in the branding strategy's success. 40% of our customers coming through word-of-mouth recommendations."
"Our response time dropped from 20 hours to 30 minutes. Signing up with Gorgias was definitely the best decision!"
"When I first met the Gorgias team, they were super interested in our success and efficiency. I felt like they actively listened to what I wanted and what my team needed, and what our customers needed. That's what really sold me."
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