Gorgias

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Read 101 Gorgias reviews and testimonials from customers, explore 78 case studies and customer success stories, and watch 18 customer videos to see why companies chose Gorgias as their undefined

Gorgias builds a multi-channel helpdesk integrated with e-commerce merchants'​ back-office. It allows merchants to manage all their support from one place. Their goal is to make it easy for any company to deliver outstanding customer support at scale. They are building a helpdesk which makes support agents 2x more efficient. They're looking for talented people who care about improving the life of customer support agents.

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Customer Rating Review Scorebased on 2271 reference ratings
4.8/5.0 (2271)
  • Top Rated Software 2024 2024
    2024Top Rated Software Award

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Featured Testimonials

  • "Outstanding training and support. Very intuitive program with lots of features that will save us a lot of time."

    TinayaCents of Style

  • "Zendesk doesn't provide the feature to enable our team to identify new customers. Everything was pushed to a dashboard, but you couldn't track how much revenue is generated by positive service interaction. Our websites are built on Shopify, so we need something compatible with Shopify."

    Alex TurnerCustomer Experience Manager

  • "Our dedication to customer-centricity is evident in the branding strategy's success. 40% of our customers coming through word-of-mouth recommendations."

    Guus BrinkmanHead of Data and Technology
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Featured Case Studies

  • How TalentPop Expanded its Customer Base by Partnering With Gorgias

    Olivia ParkerSenior Partnerships Manager

  • Montezuma's resolves tickets 15% faster and saves 5 hours a week with Gorgias & Magento

    Kate JonesMarketing Manager

  • How Campus Protein started using Gorgias to boost customer experience and drive sales.

    Russell SaksChief Executive Officer
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Additional Gorgias Information & Resources

Read Gorgias Reviews, Testimonials & Customer References from 101 real Gorgias customers.

Browse Gorgias Case Studies, Customer Success Stories, & Customer References from 78 businesses that use Gorgias.

Watch Gorgias Customer Videos to learn why 18 businesses chose Gorgias.

FeaturedCustomers has 1,819,420+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.