Gorgias builds a multi-channel helpdesk integrated with e-commerce merchants' back-office. It allows merchants to manage all their support from one place. Their goal is to make it easy for any company to deliver outstanding customer support at scale. They are building a helpdesk which makes support agents 2x more efficient. They're looking for talented people who care about improving the life of customer support agents.
"With an all-in-one easy-to-use platform such as Gorgias, our Customer Service team manages customer tickets more efficiently, which gives them more focus on making our customers happy."
"Gorgias has made our lives much simpler and we are able to access all incoming questions in one place. Excellent tool."
"For us, it's critical that we deliver a personalized user experience while being efficient. Adding those minor details regarding a customer's subscription or orders while still maintaining efficiency was challenging in the past. However, we can easily do both now! Our customer care team can now access everything they require from a single interface thanks to the integration of Gorgias and Recharge."
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