Gorgias

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Read 101 Gorgias reviews and testimonials from customers, explore 78 case studies and customer success stories, and watch 18 customer videos to see why companies chose Gorgias as their Help Desk Software

Gorgias builds a multi-channel helpdesk integrated with e-commerce merchants'​ back-office. It allows merchants to manage all their support from one place. Their goal is to make it easy for any company to deliver outstanding customer support at scale. They are building a helpdesk which makes support agents 2x more efficient. They're looking for talented people who care about improving the life of customer support agents.

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  • 101 Testimonials View
  • 78 Case Studies View
  • 18 Customer Videos View
Customer Rating Review Score based on 2724 reference ratings
4.8/5.0 (2724)

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Featured Testimonials

  • "Gorgias integrates a surprising amount of information while still leaving it clear to view quickly."

  • "We can work within Gorgias’ simple platform and leverage surprisingly specific product reporting. Intricate custom fields were features that I thought I liked in our previous system. But, they were …

  • "Gorgias allows us to connect our new Shopify stores, leverage all our processes, customize Help Center, and serve new customers very quickly and efficiently."

Featured Case Studies

  • How July Uses Automate to Do the Work of 3 Extra Agents

  • How Dr. Bronner's Saves $100K/Year by Automating 45%+ of Interactions with Gorgias

  • How Vush Uses Rep and Gorgias to Provide Delicate, On-Demand Answers

Featured Customer Videos

Additional Gorgias Information & Resources

Read Gorgias Reviews, Testimonials & Customer References from 101 real Gorgias customers.

Browse Gorgias Case Studies, Customer Success Stories, & Customer References from 78 businesses that use Gorgias.

Watch Gorgias Customer Videos to learn why 18 businesses chose Gorgias.