Gorgias

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Read 101 Gorgias reviews and testimonials from customers, explore 78 case studies and customer success stories, and watch 18 customer videos to see why companies chose Gorgias as their Help Desk Software

Gorgias builds a multi-channel helpdesk integrated with e-commerce merchants'​ back-office. It allows merchants to manage all their support from one place. Their goal is to make it easy for any company to deliver outstanding customer support at scale. They are building a helpdesk which makes support agents 2x more efficient. They're looking for talented people who care about improving the life of customer support agents.

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  • 101 Testimonials View
  • 78 Case Studies View
  • 18 Customer Videos View
Customer Rating Review Score based on 2712 reference ratings
4.8/5.0 (2712)

More from Gorgias

Featured Testimonials

  • "Gorgias gets things done. We were struggling to respond to emails and Gorgias solved everything."

  • "The Gorgias team has been so helpful: they’ve really made Gorgias tailored to what we need."

  • "We can work within Gorgias’ simple platform and leverage surprisingly specific product reporting. Intricate custom fields were features that I thought I liked in our previous system. But, they were …

Featured Case Studies

  • How Audien Hearing Increased Efficiency for 75 Agents and Reduced Product Returns …

  • How July Uses Automate to Do the Work of 3 Extra Agents

  • 66% fewer tickets and twice as many positive interactions Why Dance4Me loves …

Featured Customer Videos

Additional Gorgias Information & Resources

Read Gorgias Reviews, Testimonials & Customer References from 101 real Gorgias customers.

Browse Gorgias Case Studies, Customer Success Stories, & Customer References from 78 businesses that use Gorgias.

Watch Gorgias Customer Videos to learn why 18 businesses chose Gorgias.