Gorgias

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Read 101 Gorgias reviews and testimonials from customers, explore 110 case studies and customer success stories, and watch 18 customer videos to see why companies chose Gorgias as their Help Desk Software

Gorgias builds a multi-channel helpdesk integrated with e-commerce merchants'​ back-office. It allows merchants to manage all their support from one place. Their goal is to make it easy for any company to deliver outstanding customer support at scale. They are building a helpdesk which makes support agents 2x more efficient. They're looking for talented people who care about improving the life of customer support agents.

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  • 101 Testimonials View
  • 110 Case Studies View
  • 18 Customer Videos View
Customer Rating Review Score based on 2958 reference ratings
4.8/5.0 (2958)

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Featured Testimonials

  • "Gorgias has a fantastic integration with Shopify and has improved our customer service experience."

    Damian Grabarczyk Organica

  • "Outstanding training and support. Very intuitive program with lots of features that will save us a lot of time."

    Tinaya Cents of Style

  • "Gorgias is used to respond to all inquiries - text, email, chat, SMS. Gorgias' tracking and reporting make it very easy to stay dynamic as our customers' needs change."

    Matt Fayfer Customer Service Manager
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Featured Case Studies

  • Arc’teryx boosts conversion rate 75% with Gorgias

    Nathan Larner Customer Experience Advisor for Arc’teryx

  • Angelus Direct boosts CSAT to 4.7/5 with Gorgias

    Tyler Angelos Chief Executive Officer

  • Ekster automates 27% of tickets with Gorgias

    Shauna Cleary Head of Ecommerce
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Featured Customer Videos

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Additional Gorgias Information & Resources

Read Gorgias Reviews, Testimonials & Customer References from 101 real Gorgias customers.

Browse Gorgias Case Studies, Customer Success Stories, & Customer References from 110 businesses that use Gorgias.

Watch Gorgias Customer Videos to learn why 18 businesses chose Gorgias.

FeaturedCustomers has 2,112,161+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.