Gorgias

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Read 101 Gorgias reviews and testimonials from customers, explore 78 case studies and customer success stories, and watch 18 customer videos to see why companies chose Gorgias as their Help Desk Software

Gorgias builds a multi-channel helpdesk integrated with e-commerce merchants'​ back-office. It allows merchants to manage all their support from one place. Their goal is to make it easy for any company to deliver outstanding customer support at scale. They are building a helpdesk which makes support agents 2x more efficient. They're looking for talented people who care about improving the life of customer support agents.

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  • 101 Testimonials View
  • 78 Case Studies View
  • 18 Customer Videos View
Customer Rating Review Score based on 2763 reference ratings
4.8/5.0 (2763)

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Featured Testimonials

  • "Quality and customer service are the most important things for us. We want to make sure our customers have a great experience and receive the best chains and bracelets."

  • "After making the switch from Zendesk we haven't looked back. Our Customer Success Manager guided us through the whole migration process and assisted us in setting up the basic tagging …

  • “As we continue to grow this multi-million dollar company, the most important thing is maintaining or improving our current KPIs and CSAT, but without raising our customer support overhead. And …

Featured Case Studies

  • How Luksusbaby achieved 66% faster FRT and 45% ticket automation with Gorgias …

  • How Sunski's Support Team of Two Reduces Their Response Time Using a …

  • How Baby Gold Went from 0% to 20% Email Automation Rate in …

Featured Customer Videos

Additional Gorgias Information & Resources

Read Gorgias Reviews, Testimonials & Customer References from 101 real Gorgias customers.

Browse Gorgias Case Studies, Customer Success Stories, & Customer References from 78 businesses that use Gorgias.

Watch Gorgias Customer Videos to learn why 18 businesses chose Gorgias.