Gorgias

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Read 101 Gorgias reviews and testimonials from customers, explore 78 case studies and customer success stories, and watch 18 customer videos to see why companies chose Gorgias as their

Gorgias builds a multi-channel helpdesk integrated with e-commerce merchants'​ back-office. It allows merchants to manage all their support from one place. Their goal is to make it easy for any company to deliver outstanding customer support at scale. They are building a helpdesk which makes support agents 2x more efficient. They're looking for talented people who care about improving the life of customer support agents.

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  • 101 Testimonials View
  • 78 Case Studies View
  • 18 Customer Videos View
Customer Rating Review Score based on 2602 reference ratings
4.8/5.0 (2602)
  • 2024 Top Rated Software Award

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Featured Testimonials

  • “Sometimes our website can feel a little confusing when someone isn't an experienced yogi who knows what they need because we have a lot of product information. Different products serve …

    Jessica Botello Customer Service Manager

  • “The Helpdesk made us more efficient, but the CX team was still spending most of their time answering repetitive questions."

    Ronak Shah Founder & CEO

  • "Made the switch from Zendesk and haven't looked back. The team is super responsive, and helpful. Platform is straightforward."

    Ian Anderson Operations Manager
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Featured Case Studies

  • How Darn Good Yarn saves 335 customer service hours a year by …

    Amanda Schermerhorn Director of Operations

  • Princess Polly Improves Their CX Team Efficiency by Benefiting From Gorgias-Shopify Integration

    Alex Collis Director of Operations

  • How Veloretti Cuts Down Their Resolution Time in Half and Improves Their …

    Tom Wolters Head of Business & Retail
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Additional Gorgias Information & Resources

Read Gorgias Reviews, Testimonials & Customer References from 101 real Gorgias customers.

Browse Gorgias Case Studies, Customer Success Stories, & Customer References from 78 businesses that use Gorgias.

Watch Gorgias Customer Videos to learn why 18 businesses chose Gorgias.

FeaturedCustomers has 1,899,796+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.