Gorgias builds a multi-channel helpdesk integrated with e-commerce merchants' back-office. It allows merchants to manage all their support from one place. Their goal is to make it easy for any company to deliver outstanding customer support at scale. They are building a helpdesk which makes support agents 2x more efficient. They're looking for talented people who care about improving the life of customer support agents.
"We know we have a great product, and we stand behind it. But number one for us is providing the best experience for our customers."
“AI Agent helps immensely with data reporting and reducing human error, because it tags tickets accurately and follows processes consistently.”
“We always recommend Gorgias because of its easy-to-use features, quick installation, and native integrations with Shopify and multiple communication channels. Plus, they consistently add new features and products.”
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