We are really excited to have you visit our website and hope you
make good use of our service, and, ultimately, that the experience
of others by way of customer references, case studies, success
stories, customer stories, and customer testimonials can lead you to
making the right business software decision.
Please read through this entire Privacy Policy thoroughly. In this
Privacy Policy, we describe how we collect, use, and disclose
personal information in relation to our products, services and our
website. We will work to keep this up to date.
PRIVACY POLICY
1. Information we process about you
Log data
When you visit our website, our servers may automatically log the
standard data provided by your web browser. It may include your
computer's Internet Protocol (IP) address, your browser type and
version, the pages you visit, the time and date of your visit, the
time spent on each page, and other details.
Device data
We may also collect data about the device you're using to access our
website. This data may include the device type, operating system,
unique device identifiers, device settings, and geo-location data.
What we collect can depend on the individual settings of your device
and software. We recommend checking the policies of your device
manufacturer or software provider to learn what information they
make available to us.
Customer reference data
We may source from various third parties B2B software customer
references that may include your personal information, including
your name, employer, job title, and written or audio visual
opinions, ratings and other descriptions of certain B2B software
products and services.
Other personal information
We may also ask for other personal information, such as your:
- Name
- Email
- Social media profiles
- Date of birth
- Phone/Mobile number (If you sign up to receive text messages from us)
- Home/Mailing address
- Work address
- Payment information
2. Legal bases for processing
We will process your personal information lawfully, fairly and in a
transparent manner. We collect and process information about you
only where we have legal bases for doing so.
These legal bases depend on the services you use and how you use
them, meaning we collect and use your information only where:
-
it's necessary for the performance of a contract to which you are
a party or to take steps at your request before entering into such
a contract (for example, when we provide a service you request
from us);
-
it satisfies a legitimate interest (which is not overridden by
your data protection interests), such as for research and
development, to market, promote and provide our products and
services, and to protect our legal rights and interests;
-
you give us consent to do so for a specific purpose (for example,
you might consent to us sending you our newsletter); or
-
we need to process your data to comply with a legal obligation.
-
Where you consent to our use of information about you for a
specific purpose, you have the right to change your mind at any
time (but this will not affect any processing that has already
taken place).
We don't keep personal information for longer than is necessary.
While we retain this information, we will protect it within
commercially acceptable means to prevent loss and theft, as well as
unauthorized access, disclosure, copying, use or modification. That
said, we advise that no method of electronic transmission or storage
is 100% secure and cannot guarantee absolute data security. If
necessary, we may retain your personal information for our
compliance with a legal obligation or in order to protect your vital
interests or the vital interests of another natural person.
3. Collection and use of information
We may collect, hold, use and disclose information, including for
the following purposes:
-
to provide our products and services, including showcasing B2B
software customer references to help visitors to our website make
the right purchasing decisions, and disclosing or selling the same
to select third parties;
-
to enable you to customize or personalize your experience of our
website;
-
to enable you to access and use our website, associated
applications and associated social media platforms;
- to contact and communicate with you;
- for internal record keeping and administrative purposes;
-
for analytics, market research and business development, including
to operate and improve our website, associated applications and
associated social media platforms;
-
to run competitions and/or offer additional benefits to you;
-
for advertising and marketing, including to send you promotional
information about our products and services and information about
third parties that we consider may be of interest to you;
-
to comply with our legal obligations and resolve any disputes that
we may have; and
- to consider your employment application.
4. Disclosure of personal information to third parties
We may disclose personal information to:
-
third party service providers for the purpose of enabling them to
provide their services, including (without limitation) IT service
providers, data storage, hosting and server providers, ad
networks, analytics, error loggers, debt collectors, maintenance
or problem- solving providers, marketing or advertising providers,
professional advisors and payment systems operators;
- our employees, contractors and/or related entities;
- sponsors or promoters of any competition we run;
-
credit reporting agencies, courts, tribunals and regulatory
authorities, in the event you fail to pay for goods or services we
have provided to you;
-
courts, tribunals, regulatory authorities and law enforcement
officers, as required by law, in connection with any actual or
prospective legal proceedings, or in order to establish, exercise
or defend our legal rights;
-
third parties, including agents or sub-contractors, who assist us
in providing information, products, services or direct marketing
to you;
- third parties to collect and process data; and
-
select third parties to whom we may sell or share your personal
information.
- no mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
5. International transfers of personal information
The personal information we collect is stored and processed in
United States, or where we or our partners, affiliates and
third-party providers maintain facilities.
We will ensure that any transfer of personal information from
countries in the European Economic Area (EEA) to countries outside
the EEA will be protected by appropriate safeguards, for example by
using standard data protection clauses approved by the European
Commission, or the use of binding corporate rules or other legally
accepted means.
Where we transfer personal information from a non-EEA country to
another country, you acknowledge that third parties in other
jurisdictions may not be subject to similar data protection laws to
the ones in our jurisdiction. There are risks if any such third
party engages in any act or practice that would contravene the data
privacy laws in our jurisdiction and this might mean that you will
not be able to seek redress under our jurisdiction’s privacy laws.
6. Your rights and controlling your personal information
Choice and consent: By providing personal
information to us, you acknowledge that we may collect, hold, use
and disclose your personal information in accordance with this
privacy policy. If you are under 16 years of age, you must have, and
warrant to the extent permitted by law to us, your parent or legal
guardian’s permission to access and use the website and they (your
parents or guardian) have consented to you providing us with your
personal information. You do not have to provide personal
information to us, however, if you do not, it may affect your use of
this website or the products and/or services offered on or through
it.
Information from third parties: If we receive
personal information about you from a third party, we will protect
it as set out in this privacy policy. If we have obtained your
personal information from a third party, they have represented and
warranted that they have your consent to provide the personal
information to us.
Restrict: You may choose to restrict the collection
or use of your personal information. If you have previously agreed
to us using your personal information for direct marketing purposes,
you may change your mind at any time by contacting us using the
details below. If you ask us to restrict or limit how we process
your personal information, we will let you know how the restriction
affects your use of our website or products and services.
Access and data portability: You may request
details of the personal information that we hold about you. You may
request a copy of the personal information we hold about you. Where
possible, we will provide this information in CSV format or other
easily readable machine format. You may request that we erase the
personal information we hold about you at any time. You may also
request that we transfer this personal information to another third
party.
Correction: If you believe that any information we
hold about you is inaccurate, out of date, incomplete, irrelevant or
misleading, please contact us using the details below. We will take
reasonable steps to correct any information found to be inaccurate,
incomplete, misleading or out of date.
Notification of data breaches: We will comply laws
applicable to us in respect of any data breach.
Complaints: If you believe that we have breached a
relevant data protection law and wish to make a complaint, please
contact us by emailing
privacy@featuredcustomers.com
and provide us with full details of the alleged breach. We will
promptly investigate your complaint and respond to you, in writing,
setting out the outcome of our investigation and the steps we will
take to deal with your complaint. You also have the right to contact
a regulatory body or data protection authority in relation to your
complaint.
Unsubscribe: To unsubscribe from our e-mail
database or opt-out of communications (including marketing
communications), please contact us using the details below or
opt-out using the opt-out facilities provided in the communication.
Right of deletion: You may request deletion of your
personal information by contacting us with your request by emailing
privacy@featuredcustomers.com
.
Right to opt out of the selling and sharing of your personal
information:
You may request that we stop selling or sharing your personal
information by emailing
privacy@featuredcustomers.com
or calling [1-888-763-8927] or by submitting the form
here.
7. Cookies
We use "cookies" to collect information about you and your activity
across our site. A cookie is a small piece of data that our website
stores on your computer, and accesses each time you visit, so we can
understand how you use our site. This helps us serve you content
based on preferences you have specified.
8. Building Transfers
If we or our assets are acquired, or in the unlikely event that we
go out of business or enter bankruptcy, we would include data among
the assets transferred to any parties who acquire us. You
acknowledge that such transfers may occur, and that any parties who
acquire us may continue to use your personal information according
to this policy.
9. Limits of our policy
Our website may link to external sites that are not operated by us.
Please be aware that we have no control over the content and
policies of those sites, and cannot accept responsibility or
liability for their respective privacy practices.
10. Changes to this policy
At our discretion, we may change our privacy policy to reflect
current acceptable practices. We will take reasonable steps to let
users know about changes via our website. Your continued use of this
site after any changes to this policy will be regarded as acceptance
of our practices around privacy and personal information.
If we make a significant change to this privacy policy, for example
changing a lawful basis on which we process your personal
information, we will ask you to re-consent to the amended privacy
policy.