Customer Success Software Companies

CustomerGauge is a software-as-a-service platform that helps clients improve customer experiences. The system automatically measures, analyses feedback and has close-loop tools to retain customers better, and reduce churn, all based on the indus...

Totango is a customer success platform that helps recurring revenue businesses simplify the complexities of customer success by connecting the dots of customer data, actively monitoring customer health changes, and driving proactive engagements....

Gainsight, the first and only complete Customer Success Management solution, helps businesses reduce churn, increase up-sell and drive customer success. The company’s SaaS suite integrates with Salesforce and uses Big Data analytics to evaluate ...

Wootric is the leading in-application Net Promoter Score platform for boosting customer happiness. It has modernized the NPS experience through customizable NPS surveys that run inside Web and native iOS/Android mobile apps for a real-time, accu...

ClientSuccess is customer success management software that helps companies build relationships that last™. Revolutionizing the way SaaS companies manage, retain, and grow their existing customer base, ClientSuccess provides customer success lead...

UserIQ was founded in 2014 and is led by the former CIO of TRX and a former Microsoft Executive to help SaaS companies transform the way they engage with their customers. UserIQ is a part of the Signature program at ATDC, a startup technology bu...

Affectiva, an MIT Media Lab spin-off, is the pioneer in Emotion AI, the next frontier of artificial intelligence. Affectiva’s mission is to bring emotional intelligence to the digital world with their emotion recognition technology that senses a...

TurnTo is the fastest-growing provider of customer content solutions to top merchants and brands. With a unique suite of 4 innovative products that work beautifully together – Ratings & Reviews, Community Q&A, Visual Reviews, and Checkout Commen...

Apptentive’s mobile customer engagement software helps companies listen to, engage with, and retain their customers. Apptentive product gives brands the opportunity to identify who to talk to, intelligently engage user segments, and mobilize cus...

Bolstra is a Customer Success work management solution that organizes and optimizes workflow through an agile framework enabling companies to prescriptively deliver a superior experience to their customers. With Bolstra you know everything about...

ChurnZero is Customer Success software for growing SaaS and subscription businesses. Their platform is uniquely designed to integrate with CRM systems and tightly into an application or service. In doing so, ChurnZero helps businesses understand...

ServiceSource International (NASDAQ: SREV) leverages their suite of outsourced inside sales, customer success, and recurring revenue growth and retention solutions to help global market leaders grow closer to their customers and build relationsh...

Clientshare was founded to transform relationships in business by bringing them into the digital age with the aim of helping suppliers retain and grow business. Clientshare is a Customer Experience platform where you and your client securely man...

Strikedeck is the most powerful and comprehensive Customer Success solution, enabling businesses to reduce churn, drive customer trust and loyalty, and maximize revenue through innovative automation and integration technologies. Founded by marke...

Natero is the only customer success solution to combine predictive analytics, customer intelligence, and workflow management in a unified platform. This uniquely data-driven approach enables B2B software providers to proactively manage customer ...

STAMP by Stonegate is revolutionizing the way B2B and B2C businesses are thinking about client retention, customer service, and employee engagement. The STAMP Customer Success Management Platform is an industry-leading SaaS technology for tracki...

MindTouch is a provider of cloud based customer success software. MindTouch is transforming how all businesses drive customer success by empowering them to author, capture and serve knowledge to their customers in new ways and by creating insigh...

Kilterly’s mission is to help you maximize the success of your business. They provide data-driven insights and tools that help you build and maintain an effective customer success strategy while creating cross-sell and up-sell opportunities. The...

Amity provides the world’s most powerful Customer Success software. Amity, senses changes in customer health or rhythms, recommends the right actions and measures effectiveness. The combination of real-time playbooks, intelligence and automation...

Planhat is a powerful, beautiful, and an easy to use tool for Customer Success. It helps companies reduce churn, increase and identify upsell opportunities, communicate seamlessly with team members, and these are just a few things Planhat does. ...

CustomerSuccessBox is an ‘Actionable’ customer success platform which helps B2B SaaS companies reduce, churn and grow their recurring revenue. It automates customer onboarding, product usage analysis and user communication. Thus enabling success...