Customer Success Software Companies

CustomerGauge is a software-as-a-service platform that helps clients improve customer experiences. The system automatically measures, analyses feedback and has close-loop tools to retain customers better, and reduce churn, all based on the indus...

Totango is a customer success platform that helps recurring revenue businesses simplify the complexities of customer success by connecting the dots of customer data, actively monitoring customer health changes, and driving proactive engagements....

Gainsight, the first and only complete Customer Success Management solution, helps businesses reduce churn, increase up-sell and drive customer success. The company’s SaaS suite integrates with Salesforce and uses Big Data analytics to evaluate ...

Wootric is the leading in-application Net Promoter Score platform for boosting customer happiness. It has modernized the NPS experience through customizable NPS surveys that run inside Web and native iOS/Android mobile apps for a real-time, accu...

ClientSuccess is customer success management software that helps companies build relationships that last™. Revolutionizing the way SaaS companies manage, retain, and grow their existing customer base, ClientSuccess provides customer success lead...

UserIQ was founded in 2014 and is led by the former CIO of TRX and a former Microsoft Executive to help SaaS companies transform the way they engage with their customers. UserIQ is a part of the Signature program at ATDC, a startup technology bu...

Affectiva, an MIT Media Lab spin-off, is the pioneer in Emotion AI, the next frontier of artificial intelligence. Affectiva’s mission is to bring emotional intelligence to the digital world with their emotion recognition technology that senses a...

TurnTo is the fastest-growing provider of customer content solutions to top merchants and brands. With a unique suite of 4 innovative products that work beautifully together – Ratings & Reviews, Community Q&A, Visual Reviews, and Checkout Commen...

Apptentive’s mobile customer engagement software helps companies listen to, engage with, and retain their customers. Apptentive product gives brands the opportunity to identify who to talk to, intelligently engage user segments, and mobilize cus...

ChurnZero is Customer Success software for growing SaaS and subscription businesses. Their platform is uniquely designed to integrate with CRM systems and tightly into an application or service. In doing so, ChurnZero helps businesses understand...

ServiceSource International (NASDAQ: SREV) leverages their suite of outsourced inside sales, customer success, and recurring revenue growth and retention solutions to help global market leaders grow closer to their customers and build relationsh...

Natero is the only customer success solution to combine predictive analytics, customer intelligence, and workflow management in a unified platform. This uniquely data-driven approach enables B2B software providers to proactively manage customer ...

MindTouch is a provider of cloud based customer success software. MindTouch is transforming how all businesses drive customer success by empowering them to author, capture and serve knowledge to their customers in new ways and by creating insigh...

Amity provides the world’s most powerful Customer Success software. Amity, senses changes in customer health or rhythms, recommends the right actions and measures effectiveness. The combination of real-time playbooks, intelligence and automation...

CustomerSuccessBox is an ‘Actionable’ customer success platform which helps B2B SaaS companies reduce, churn and grow their recurring revenue. It automates customer onboarding, product usage analysis and user communication. Thus enabling success...