"Without having a tool like Totango in place, our growth could not have been supported."

"We used the power of our campaigns and integrations to scale up our Voice of the Customer Program, track progress and reduce manual workload."

"nCircle holds twice a week engineering meetings to analyze and improve the user onboarding process. We instrumented the entire signup process with Totango. We use Totango cohort reports to understand bottlenecks and to see the results of changes we make from week to week."

"Totango, which I've been using for 3 years really helps us scale and partner with our customers.”

"I look at the activity stream and dashboard on Totango to see what’s going on with my clients. I especially like the leaderboard which allows me to see which of them are most active."

"Zoe is a sophisticated, professional tool that assures our customers that every team in our company is focused on their success. It makes it clear that we are all monitoring exactly what’s going on with their account at all times."

"Any subscription business can benefit from Zoe by making the customer data that we define available to anybody in the organization. It’s very simple, very powerful, and shows our customers that we are a customer-centric organization."

“We feel great that Totango is the backbone of our [low touch, high volume, and high velocity customer model].”

"We identified which modules increased the likelihood of retaining our users with usage insights from Totango. This knowledge helped us engage better with our existing customers."

"We are investing in our future success by creating longer-retaining Taskers with higher lifetime value."

“With tens of thousands of customers and 93 percent of them falling into our tech-touch tier, we needed a solution that would allow us to drive automated playbooks and actions. Totango has provided us the way to scale our CS team, drive our book of business and manage tens of …

“I really wanted to breathe life into the [onboarding] content, and I wanted Steve to serve as that helpful Digital CSM who was going to guide our audience through the onboarding process and point them to critical resources, such as our knowledge base of forums, so that they could be …

"From Day 1, I always looked at Totango as an innovative platform."

“Now we can say our customer success organization is truly functioning as a success team - looking at what success means, how to achieve that, and how we measure it. Without tools like Totango, all discussion becomes academic in a nice looking PowerPoint. Totango allows us to actually see what …

"The kind of intel we get out of the platform has been enormous."