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"Totango, which I've been using for 3 years really helps us scale and partner with our customers.”
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“We’re able to pull more information from more places to get a much better picture of customer health.”
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"I look at the activity stream and dashboard on Totango to see what’s going on with my clients. I especially like the leaderboard which allows me to see which of them are most active."
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“Now we can say our customer success organization is truly functioning as a success team - looking at what success means, how to achieve that, and how we measure it. Without tools like Totango, all discussion becomes academic in a nice looking PowerPoint. Totango allows us to actually see what …
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"The kind of intel we get out of the platform has been enormous."
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"We used the power of our campaigns and integrations to scale up our Voice of the Customer Program, track progress and reduce manual workload."
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“The best thing about Totango is we can now turn insights into action."
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“With tens of thousands of customers and 93 percent of them falling into our tech-touch tier, we needed a solution that would allow us to drive automated playbooks and actions. Totango has provided us the way to scale our CS team, drive our book of business and manage tens of …
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“I really wanted to breathe life into the [onboarding] content, and I wanted Steve to serve as that helpful Digital CSM who was going to guide our audience through the onboarding process and point them to critical resources, such as our knowledge base of forums, so that they could be …
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"From Day 1, I always looked at Totango as an innovative platform."
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“We feel great that Totango is the backbone of our [low touch, high volume, and high velocity customer model].”
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"Combining the best of Catalyst and Totango into a unified product for enterprises and fast-growing companies will ensure businesses not only survive but rapidly uncover growth and revenue opportunities that are often overlooked. "
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"Totango is committed to changing the landscape in the client success industry by providing leading edge technology that allows their clients to make sound business decisions by actioning data."
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"Totango automated [individual activity reports] for us in real-time so we didn’t have to go through layers of security to get the information we needed. This really helped us focus on converting our trial users to paid ones."
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"I really like the people, I felt the commitment from every single person we met at Totango from the beginning to the very end."