54 Totango Testimonials

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  • "The kind of intel we get out of the platform has been enormous."

  • "We love it. Everyone is using it."

  • "No longer is Wiredrive doing pointless check-ins. The changes have lead to tremendous successes so far and a more focused approach to addressing exactly what the client needs at that specific point in time."

  • "Without having a tool like Totango in place, our growth could not have been supported."

  • "Any business that’s in the new subscription economy that is dependent on recurring revenue for their business, Totango is going to enable you to manage that in a way you’ve never been able to before."

  • "Totango events ACT as indicators for whether or not users are getting the optimal value from our service and when they aren't, I can reach out and address the issue right away."

  • "The ability to look at all actions through the lens of revenue is paramount. If my team is able to stay ahead of churn pitfalls that were previously unpredictable, that’s a win and puts a clearer lens on the opportunities to protect and grow customer revenue."

  • “Finally, for the first time, we have proactive, customer data to determine customer health and take action.”

  • "Working with Totango has been a blessing. Not only are we able to create a better journey for the customer, but we have all of our information in one place..."

  • "Totango gives me crucial insight into key customer success metrics, like usability, adoption, and overall health, that I can share with my product team to consider for future upgrades or with my marketing or support teams to help improve communication and engagement."

  • “We’re able to pull more information from more places to get a much better picture of customer health.”

  • "We treat our customers like partners. We want to grow together, and we really got that treatment from Totango."

  • "I really like the people, I felt the commitment from every single person we met at Totango from the beginning to the very end."

  • “We evaluated half a dozen [platforms] fairly exhaustively. the biggest differentiator for me is speed to value. From kick-off to go live was 8 weeks. That is a phenomenal path from entering into partnership to realizing value in 90 days.”

  • "Totango means greater client satisfaction, as well as team member satisfaction."