54 Totango Testimonials

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  • "From Day 1, I always looked at Totango as an innovative platform."

  • “The best thing about Totango is we can now turn insights into action."

  • "The ability to look at all actions through the lens of revenue is paramount. If my team is able to stay ahead of churn pitfalls that were previously unpredictable, that’s a win and puts a clearer lens on the opportunities to protect and grow customer revenue."

  • “Finally, for the first time, we have proactive, customer data to determine customer health and take action.”

  • "Working with Totango has been a blessing. Not only are we able to create a better journey for the customer, but we have all of our information in one place..."

  • "For the first time, we have visibility into what our users are doing on our platform, and can interact with them based on usage."

  • "Before implementing Totango, we tried using analytics to track user behaviors. It gave us overall trends but no insight into what specific teams or specific users within a team or group are doing on our platform. You don’t know what you don’t know. Totango showed us what we didn’t know. …

  • "Without having a tool like Totango in place, our growth could not have been supported."

  • "Any business that’s in the new subscription economy that is dependent on recurring revenue for their business, Totango is going to enable you to manage that in a way you’ve never been able to before."

  • "If you are a SaaS company, you should definitely use Totango. There is no way we could innovate on our business so quickly without Totango."

  • "We changed how people experience sending and receiving customer service tickets during the trial. Totango helped us figure out ways to try different approaches to highlight key features which and see ones got the most usage."

  • "We used the power of our campaigns and integrations to scale up our Voice of the Customer Program, track progress and reduce manual workload."

  • “Totango helps our success managers to actually help clients consume our offers and drive adoption.”

  • "We are investing in our future success by creating longer-retaining Taskers with higher lifetime value."

  • "Supporting our customers with a fast and flexible digital-first experience is critical. Partnering with Totango + Catalyst further propels RealPage's exceptional and personalized customer experience at scale."