54 Totango Testimonials

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  • "Any business that’s in the new subscription economy that is dependent on recurring revenue for their business, Totango is going to enable you to manage that in a way you’ve never been able to before."

  • "I really like the people, I felt the commitment from every single person we met at Totango from the beginning to the very end."

  • "Can’t get Zoe out of my head…Keep thinking of more practical applications for her as I’m working on process development."

  • "Totango events ACT as indicators for whether or not users are getting the optimal value from our service and when they aren't, I can reach out and address the issue right away."

  • "For the first time, we have visibility into what our users are doing on our platform, and can interact with them based on usage."

  • "Before implementing Totango, we tried using analytics to track user behaviors. It gave us overall trends but no insight into what specific teams or specific users within a team or group are doing on our platform. You don’t know what you don’t know. Totango showed us what we didn’t know. …

  • "Without having a tool like Totango in place, our growth could not have been supported."

  • “We feel great that Totango is the backbone of our [low touch, high volume, and high velocity customer model].”

  • “We’re able to pull more information from more places to get a much better picture of customer health.”

  • "We treat our customers like partners. We want to grow together, and we really got that treatment from Totango."

  • "Supporting our customers with a fast and flexible digital-first experience is critical. Partnering with Totango + Catalyst further propels RealPage's exceptional and personalized customer experience at scale."

  • "We love it. Everyone is using it."

  • "If you are a SaaS company, you should definitely use Totango. There is no way we could innovate on our business so quickly without Totango."

  • "We changed how people experience sending and receiving customer service tickets during the trial. Totango helped us figure out ways to try different approaches to highlight key features which and see ones got the most usage."

  • "Combining the best of Catalyst and Totango into a unified product for enterprises and fast-growing companies will ensure businesses not only survive but rapidly uncover growth and revenue opportunities that are often overlooked. "