53 Totango Testimonials

"No longer is Wiredrive doing pointless check-ins. The changes have lead to tremendous successes so far and a more focused approach to addressing exactly what the client needs at that specific point in time."

"Totango means greater client satisfaction, as well as team member satisfaction."

"Our logo retention improved 8% YoY and I really believe it's because of the work that we did with Totango."

"We believe customer-led growth is the only way for businesses to thrive. To fuel our growth, we needed software that combines enterprise readiness with a modern interface, allowing us to maximize revenue from our existing customers, which is our #1 priority."

"We love it. Everyone is using it."

“Unlike other customer success solutions which drive top-down actions, what I like is that this approach drives from a bottoms-up perspective, customer visibility and a customer success culture throughout the organization.”

"I needed something that was understandable for all levels of leadership and something that we could directly impact. So we picked up on net retention really early."

"I look at the activity stream and dashboard on Totango to see what’s going on with my clients. I especially like the leaderboard which allows me to see which of them are most active."

“We’re able to pull more information from more places to get a much better picture of customer health.”

"We treat our customers like partners. We want to grow together, and we really got that treatment from Totango."

"The ability to look at all actions through the lens of revenue is paramount. If my team is able to stay ahead of churn pitfalls that were previously unpredictable, that’s a win and puts a clearer lens on the opportunities to protect and grow customer revenue."

"Totango is committed to changing the landscape in the client success industry by providing leading edge technology that allows their clients to make sound business decisions by actioning data."

"Zoe is a sophisticated, professional tool that assures our customers that every team in our company is focused on their success. It makes it clear that we are all monitoring exactly what’s going on with their account at all times."

"Any subscription business can benefit from Zoe by making the customer data that we define available to anybody in the organization. It’s very simple, very powerful, and shows our customers that we are a customer-centric organization."

"We used the power of our campaigns and integrations to scale up our Voice of the Customer Program, track progress and reduce manual workload."