"Working with Totango has been a blessing. Not only are we able to create a better journey for the customer, but we have all of our information in one place..."

"Using the information provided by Totango...I'm calling [clients] with knowledge of what's going on, and opening the conversation with what we can do to help."

“We evaluated half a dozen [platforms] fairly exhaustively. the biggest differentiator for me is speed to value. From kick-off to go live was 8 weeks. That is a phenomenal path from entering into partnership to realizing value in 90 days.”

"I really like the people, I felt the commitment from every single person we met at Totango from the beginning to the very end."

"Totango means greater client satisfaction, as well as team member satisfaction."

"[Totango has] quickly proven its value and helped us become the trusted advisor for both Waystar customers and our leadership."

"Totango keeps our customer success team proactive and engaged. We now know when an account is falling behind or struggling to onboard and can intervene to make a difference."

"I think there isn't any software as a service solution today that could effectively run a customer success department without a tool like Totango."

"Our logo retention improved 8% YoY and I really believe it's because of the work that we did with Totango."

"Totango automated [individual activity reports] for us in real-time so we didn’t have to go through layers of security to get the information we needed. This really helped us focus on converting our trial users to paid ones."

"Totango provides me with insight into how my clients use Logitude, which helps me to control how my product is working, and understand what I can do to increase product usage."

"No longer is Wiredrive doing pointless check-ins. The changes have lead to tremendous successes so far and a more focused approach to addressing exactly what the client needs at that specific point in time."

“We feel great that Totango is the backbone of our [low touch, high volume, and high velocity customer model].”

"For the first time, we have visibility into what our users are doing on our platform, and can interact with them based on usage."

"Before implementing Totango, we tried using analytics to track user behaviors. It gave us overall trends but no insight into what specific teams or specific users within a team or group are doing on our platform. You don’t know what you don’t know. Totango showed us what we didn’t know. …