"Totango automated [individual activity reports] for us in real-time so we didn’t have to go through layers of security to get the information we needed. This really helped us focus on converting our trial users to paid ones."

“Totango helps our success managers to actually help clients consume our offers and drive adoption.”

“With tens of thousands of customers and 93 percent of them falling into our tech-touch tier, we needed a solution that would allow us to drive automated playbooks and actions. Totango has provided us the way to scale our CS team, drive our book of business and manage tens of …

“The Salesforce integration was shockingly easy compared to what I’ve experienced in the past across SaaS solutions, not just CSPs. I had slotted an entire afternoon assuming I would need it for the setup. But we had data flowing within 20 minutes.”

"I really like the people, I felt the commitment from every single person we met at Totango from the beginning to the very end."

“We evaluated half a dozen [platforms] fairly exhaustively. the biggest differentiator for me is speed to value. From kick-off to go live was 8 weeks. That is a phenomenal path from entering into partnership to realizing value in 90 days.”

"Totango means greater client satisfaction, as well as team member satisfaction."

"[Totango has] quickly proven its value and helped us become the trusted advisor for both Waystar customers and our leadership."

"Our logo retention improved 8% YoY and I really believe it's because of the work that we did with Totango."

"We identified which modules increased the likelihood of retaining our users with usage insights from Totango. This knowledge helped us engage better with our existing customers."

"Combining the best of Catalyst and Totango into a unified product for enterprises and fast-growing companies will ensure businesses not only survive but rapidly uncover growth and revenue opportunities that are often overlooked. "

"We are investing in our future success by creating longer-retaining Taskers with higher lifetime value."

“We’re able to pull more information from more places to get a much better picture of customer health.”

"We treat our customers like partners. We want to grow together, and we really got that treatment from Totango."

"I needed something that was understandable for all levels of leadership and something that we could directly impact. So we picked up on net retention really early."