Totango

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Read 54 Totango reviews and testimonials from customers, explore 15 case studies and customer success stories, and watch 41 customer videos to see why companies chose Totango as their Customer Data Platforms

Totango is a customer success platform that helps recurring revenue businesses simplify the complexities of customer success by connecting the dots of customer data, actively monitoring customer health changes, and driving proactive engagements. Leading companies use Totango to reduce churn, grow predictable revenue, and maximize customer value over time.

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  • 54 Testimonials View
  • 15 Case Studies View
  • 41 Customer Videos View
Customer Rating Review Score based on 3187 reference ratings
4.7/5.0 (3187)
  • Winter 2026 Top Performer Customer Data Platforms

Featured Testimonials

  • "The ability to look at all actions through the lens of revenue is paramount. If my team is able to stay ahead of churn pitfalls that were previously unpredictable, that’s …

  • “We feel great that Totango is the backbone of our [low touch, high volume, and high velocity customer model].”

  • "Totango, which I've been using for 3 years really helps us scale and partner with our customers.”

Featured Case Studies

  • How Panaya Increased Renewal Revenue 240% Using Totango

  • How Braze increased CS platform engagement by over 220%

  • Central Desktop increases revenue with predictive and proactive approach to customer success

Featured Customer Videos

  • iMeet Central - Customer Success Story (Katie Gaston - Community and Operations Manager)
  • Schneider Electric - Customer Success Story (Raymond Xie - Customer Success Operations Manager)
  • How Aruba Powers Its Customer Marketing Strategy

Additional Totango Information & Resources

Read Totango Reviews, Testimonials & Customer References from 54 real Totango customers.

Browse Totango Case Studies, Customer Success Stories, & Customer References from 15 businesses that use Totango.

Watch Totango Customer Videos to learn why 41 businesses chose Totango.