Totango

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Read 53 Totango reviews and testimonials from customers, explore 14 case studies and customer success stories, and watch 41 customer videos to see why companies chose Totango as their Customer Data Platforms

Totango is a customer success platform that helps recurring revenue businesses simplify the complexities of customer success by connecting the dots of customer data, actively monitoring customer health changes, and driving proactive engagements. Leading companies use Totango to reduce churn, grow predictable revenue, and maximize customer value over time.

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Customer Rating Review Scorebased on 2942 reference ratings
4.7/5.0 (2942)
  • Top Performer 2025 2025
    Winter 2025Top PerformerCustomer Data Platforms

Featured Testimonials

  • "Totango automated [individual activity reports] for us in real-time so we didn’t have to go through layers of security to get the information we needed. This really helped us focus on converting our trial users to paid ones."

  • "Zoe is a sophisticated, professional tool that assures our customers that every team in our company is focused on their success. It makes it clear that we are all monitoring exactly what’s going on with their account at all times."

  • "Totango is committed to changing the landscape in the client success industry by providing leading edge technology that allows their clients to make sound business decisions by actioning data."

Featured Case Studies

  • How Monster increased customer retention, sales productivity with Totango

  • Central Desktop increases revenue with predictive and proactive approach to customer success

  • Jobvite takes a data-driven approach to reducing churn and improving upsells

Featured Customer Videos

Additional Totango Information & Resources

Read Totango Reviews, Testimonials & Customer References from 53 real Totango customers.

Browse Totango Case Studies, Customer Success Stories, & Customer References from 14 businesses that use Totango.

Watch Totango Customer Videos to learn why 41 businesses chose Totango.