Totango

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Read 53 Totango reviews and testimonials from customers, explore 14 case studies and customer success stories, and watch 41 customer videos to see why companies chose Totango as their Customer Data Platforms

Totango is a customer success platform that helps recurring revenue businesses simplify the complexities of customer success by connecting the dots of customer data, actively monitoring customer health changes, and driving proactive engagements. Leading companies use Totango to reduce churn, grow predictable revenue, and maximize customer value over time.

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Customer Rating Review Scorebased on 2962 reference ratings
4.7/5.0 (2962)
  • Top Performer 2025 2025
    Winter 2025Top PerformerCustomer Data Platforms

Featured Testimonials

  • “Now we can say our customer success organization is truly functioning as a success team - looking at what success means, how to achieve that, and how we measure it. Without tools like Totango, all discussion becomes academic in a nice looking PowerPoint. Totango allows us to actually see what success looks like.”

  • "Can’t get Zoe out of my head…Keep thinking of more practical applications for her as I’m working on process development."

  • "I look at the activity stream and dashboard on Totango to see what’s going on with my clients. I especially like the leaderboard which allows me to see which of them are most active."

Featured Case Studies

  • Central Desktop increases revenue with predictive and proactive approach to customer success

  • 3 ways to use a ‘listen-and-learn’ approach to drive alignment and growth

  • Jobvite takes a data-driven approach to reducing churn and improving upsells

Featured Customer Videos

Additional Totango Information & Resources

Read Totango Reviews, Testimonials & Customer References from 53 real Totango customers.

Browse Totango Case Studies, Customer Success Stories, & Customer References from 14 businesses that use Totango.

Watch Totango Customer Videos to learn why 41 businesses chose Totango.