Totango

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Read 54 Totango reviews and testimonials from customers, explore 16 case studies and customer success stories, and watch 41 customer videos to see why companies chose Totango as their Customer Data Platforms

Totango is a customer success platform that helps recurring revenue businesses simplify the complexities of customer success by connecting the dots of customer data, actively monitoring customer health changes, and driving proactive engagements. Leading companies use Totango to reduce churn, grow predictable revenue, and maximize customer value over time.

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  • 54 Testimonials View
  • 16 Case Studies View
  • 41 Customer Videos View
Customer Rating Review Score based on 3321 reference ratings
4.7/5.0 (3321)
  • Winter 2026 Top Performer Customer Data Platforms

Featured Testimonials

  • “If I could start all over, I would use Totango as the main platform for all customer success activities from the very beginning. Totango is a good fit for any …

  • ​​“Totango helped us reduce onboarding time from 8 hours to 50 minutes, most importantly getting customers to that moment of value more quickly.”

  • "Totango provides me with insight into how my clients use Logitude, which helps me to control how my product is working, and understand what I can do to increase product …

Featured Case Studies

  • Sysomos differentiates with great customer experiences

  • 3 ways to use a ‘listen-and-learn’ approach to drive alignment and growth

  • Why Teamwork made the switch from ChurnZero to Totango

Featured Customer Videos

  • Brian Norusis from e-Builder on Totango
  • Workfront - Customer Success Story (Jon Fotheringham - Director, Customer Experience Operations)
  • Client Success is about managing the whole customer journey

Additional Totango Information & Resources

Read Totango Reviews, Testimonials & Customer References from 54 real Totango customers.

Browse Totango Case Studies, Customer Success Stories, & Customer References from 16 businesses that use Totango.

Watch Totango Customer Videos to learn why 41 businesses chose Totango.