Totango

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Read 54 Totango reviews and testimonials from customers, explore 15 case studies and customer success stories, and watch 41 customer videos to see why companies chose Totango as their Customer Data Platforms

Totango is a customer success platform that helps recurring revenue businesses simplify the complexities of customer success by connecting the dots of customer data, actively monitoring customer health changes, and driving proactive engagements. Leading companies use Totango to reduce churn, grow predictable revenue, and maximize customer value over time.

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  • 54 Testimonials View
  • 15 Case Studies View
  • 41 Customer Videos View
Customer Rating Review Score based on 3238 reference ratings
4.7/5.0 (3238)
  • Winter 2026 Top Performer Customer Data Platforms
    Press Release Report

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Featured Testimonials

  • "Totango, which I've been using for 3 years really helps us scale and partner with our customers.”

    Jim Mercer Head of Customer Success

  • "Working with Totango has been a blessing. Not only are we able to create a better journey for the customer, but we have all of our information in one place..."

    Kristin Hallas Monster

  • "No longer is Wiredrive doing pointless check-ins. The changes have lead to tremendous successes so far and a more focused approach to addressing exactly what the client needs at that …

    Rob Deutsche Customer Success Team Lead
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Featured Case Studies

  • Why Teamwork made the switch from ChurnZero to Totango

    Brian Merritt CCO

  • Central Desktop increases revenue with predictive and proactive approach to customer success

    Katie Gaston Community and Operations Manager

  • 3 ways to use a ‘listen-and-learn’ approach to drive alignment and growth

    Madhavi Bezwada Vice President Client Success
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Featured Customer Videos

  • Scaling Customer Success during Explosive Growth
    Play Video
    Michael Goetz General Manager of Customer Outcomes
  • Workfront - Customer Success Story (Jon Fotheringham - Director, Customer Experience Operations)
    Play Video
    Jon Fotheringham Director, Customer Experience Operations
  • Clarizen - Customer Success Story (Joshua Santos - Director of Customer Success)
    Play Video
    Joshua Santos Director, US Customer Success and Worldwide Support
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Additional Totango Information & Resources

Read Totango Reviews, Testimonials & Customer References from 54 real Totango customers.

Browse Totango Case Studies, Customer Success Stories, & Customer References from 15 businesses that use Totango.

Watch Totango Customer Videos to learn why 41 businesses chose Totango.

FeaturedCustomers has 1,913,060+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.