Totango

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Read 54 Totango reviews and testimonials from customers, explore 16 case studies and customer success stories, and watch 41 customer videos to see why companies chose Totango as their Customer Data Platforms

Totango is a customer success platform that helps recurring revenue businesses simplify the complexities of customer success by connecting the dots of customer data, actively monitoring customer health changes, and driving proactive engagements. Leading companies use Totango to reduce churn, grow predictable revenue, and maximize customer value over time.

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  • 54 Testimonials View
  • 16 Case Studies View
  • 41 Customer Videos View
Customer Rating Review Score based on 3360 reference ratings
4.7/5.0 (3360)
  • Winter 2026 Top Performer Customer Data Platforms

Featured Testimonials

  • “With tens of thousands of customers and 93 percent of them falling into our tech-touch tier, we needed a solution that would allow us to drive automated playbooks and actions. …

  • "I needed something that was understandable for all levels of leadership and something that we could directly impact. So we picked up on net retention really early."

  • “If I could start all over, I would use Totango as the main platform for all customer success activities from the very beginning. Totango is a good fit for any …

Featured Case Studies

  • How Panaya Increased Renewal Revenue 240% Using Totango

  • Why Teamwork made the switch from ChurnZero to Totango

  • How Schneider Electric creates a shared vision for success

Featured Customer Videos

  • Scaling Customer Success during Explosive Growth
  • ON24 - Customer Success Story (Chris Dishman - Vice President of Customer Success)
  • Zendesk - Customer Success Story

Additional Totango Information & Resources

Read Totango Reviews, Testimonials & Customer References from 54 real Totango customers.

Browse Totango Case Studies, Customer Success Stories, & Customer References from 16 businesses that use Totango.

Watch Totango Customer Videos to learn why 41 businesses chose Totango.