53 Totango Testimonials

"[Totango has] quickly proven its value and helped us become the trusted advisor for both Waystar customers and our leadership."

"Totango, which I've been using for 3 years really helps us scale and partner with our customers.”

"Now that I understand how much Totango can be customized to suit specific business needs, I have no doubt it can greatly improve the entire customer lifecycle. Totango helps create processes that are robust, smart and yield measurable results.”

"From Day 1, I always looked at Totango as an innovative platform."

"Totango events ACT as indicators for whether or not users are getting the optimal value from our service and when they aren't, I can reach out and address the issue right away."

"Supporting our customers with a fast and flexible digital-first experience is critical. Partnering with Totango + Catalyst further propels RealPage's exceptional and personalized customer experience at scale."

“If I could start all over, I would use Totango as the main platform for all customer success activities from the very beginning. Totango is a good fit for any company that needs to understand what their customers are doing and wants to actually impact their behavior.”

"Totango gives me crucial insight into key customer success metrics, like usability, adoption, and overall health, that I can share with my product team to consider for future upgrades or with my marketing or support teams to help improve communication and engagement."

"No longer is Wiredrive doing pointless check-ins. The changes have lead to tremendous successes so far and a more focused approach to addressing exactly what the client needs at that specific point in time."

“The best thing about Totango is we can now turn insights into action."

“Now we can say our customer success organization is truly functioning as a success team - looking at what success means, how to achieve that, and how we measure it. Without tools like Totango, all discussion becomes academic in a nice looking PowerPoint. Totango allows us to actually see what success looks like.”

"The kind of intel we get out of the platform has been enormous."

"Zoe is a sophisticated, professional tool that assures our customers that every team in our company is focused on their success. It makes it clear that we are all monitoring exactly what’s going on with their account at all times."

"Any subscription business can benefit from Zoe by making the customer data that we define available to anybody in the organization. It’s very simple, very powerful, and shows our customers that we are a customer-centric organization."

"Combining the best of Catalyst and Totango into a unified product for enterprises and fast-growing companies will ensure businesses not only survive but rapidly uncover growth and revenue opportunities that are often overlooked. "