54 Totango Testimonials

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  • "Working with Totango has been a blessing. Not only are we able to create a better journey for the customer, but we have all of our information in one place..."

  • “With tens of thousands of customers and 93 percent of them falling into our tech-touch tier, we needed a solution that would allow us to drive automated playbooks and actions. Totango has provided us the way to scale our CS team, drive our book of business and manage tens of …

  • "The kind of intel we get out of the platform has been enormous."

  • "From Day 1, I always looked at Totango as an innovative platform."

  • "We are investing in our future success by creating longer-retaining Taskers with higher lifetime value."

  • "Supporting our customers with a fast and flexible digital-first experience is critical. Partnering with Totango + Catalyst further propels RealPage's exceptional and personalized customer experience at scale."

  • "We believe customer-led growth is the only way for businesses to thrive. To fuel our growth, we needed software that combines enterprise readiness with a modern interface, allowing us to maximize revenue from our existing customers, which is our #1 priority."

  • "No longer is Wiredrive doing pointless check-ins. The changes have lead to tremendous successes so far and a more focused approach to addressing exactly what the client needs at that specific point in time."

  • "Can’t get Zoe out of my head…Keep thinking of more practical applications for her as I’m working on process development."

  • "Totango automated [individual activity reports] for us in real-time so we didn’t have to go through layers of security to get the information we needed. This really helped us focus on converting our trial users to paid ones."

  • "Totango gives me crucial insight into key customer success metrics, like usability, adoption, and overall health, that I can share with my product team to consider for future upgrades or with my marketing or support teams to help improve communication and engagement."

  • “We feel great that Totango is the backbone of our [low touch, high volume, and high velocity customer model].”

  • "I really like the people, I felt the commitment from every single person we met at Totango from the beginning to the very end."

  • “We evaluated half a dozen [platforms] fairly exhaustively. the biggest differentiator for me is speed to value. From kick-off to go live was 8 weeks. That is a phenomenal path from entering into partnership to realizing value in 90 days.”

  • "Totango means greater client satisfaction, as well as team member satisfaction."