54 Totango Testimonials

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  • "We are investing in our future success by creating longer-retaining Taskers with higher lifetime value."

  • "Supporting our customers with a fast and flexible digital-first experience is critical. Partnering with Totango + Catalyst further propels RealPage's exceptional and personalized customer experience at scale."

  • "Totango keeps our customer success team proactive and engaged. We now know when an account is falling behind or struggling to onboard and can intervene to make a difference."

  • “Totango helps our success managers to actually help clients consume our offers and drive adoption.”

  • “The best thing about Totango is we can now turn insights into action."

  • "For the first time, we have visibility into what our users are doing on our platform, and can interact with them based on usage."

  • "Before implementing Totango, we tried using analytics to track user behaviors. It gave us overall trends but no insight into what specific teams or specific users within a team or group are doing on our platform. You don’t know what you don’t know. Totango showed us what we didn’t know. …

  • “We’re able to pull more information from more places to get a much better picture of customer health.”

  • "We treat our customers like partners. We want to grow together, and we really got that treatment from Totango."

  • "I look at the activity stream and dashboard on Totango to see what’s going on with my clients. I especially like the leaderboard which allows me to see which of them are most active."

  • "We believe customer-led growth is the only way for businesses to thrive. To fuel our growth, we needed software that combines enterprise readiness with a modern interface, allowing us to maximize revenue from our existing customers, which is our #1 priority."

  • “With tens of thousands of customers and 93 percent of them falling into our tech-touch tier, we needed a solution that would allow us to drive automated playbooks and actions. Totango has provided us the way to scale our CS team, drive our book of business and manage tens of …

  • “I really wanted to breathe life into the [onboarding] content, and I wanted Steve to serve as that helpful Digital CSM who was going to guide our audience through the onboarding process and point them to critical resources, such as our knowledge base of forums, so that they could be …

  • "From Day 1, I always looked at Totango as an innovative platform."

  • “Finally, for the first time, we have proactive, customer data to determine customer health and take action.”