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Gainsight

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Read 229 Gainsight reviews and testimonials from customers, explore 164 case studies and customer success stories, and watch 78 customer videos to see why companies chose Gainsight as their Customer Success Software

Gainsight, the first and only complete Customer Success Management solution, helps businesses reduce churn, increase up-sell and drive customer success. The company’s SaaS suite integrates with Salesforce and uses Big Data analytics to evaluate sales data, usage logs, support tickets, surveys and other sources of customer intelligence. In this way, Gainsight provides a 360° view of customers and drives retention across Customer Success, sales, marketing, executive and product management.

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Customer Rating Review Scorebased on 4686 reference ratings
4.7/5.0 (4686)
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229Testimonials

  • "I love Gainsight because it ties together so much different data we have, and it does it in an easy-to-use way."

    Scott SuperkoHead of Customer Success Operations
228 more testimonialscurrently locked

164 Case Studies

  • Bright Horizons Family Solutions Uses Gainsight to Unlock Value From Customer Intelligence

    Jamie NelsonVice President of Client Relations
163 more case studiescurrently locked

78 Customer Videos

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Additional Gainsight Information & Resources

Read Gainsight Reviews, Testimonials & Customer References from 229 real Gainsight customers.

Browse Gainsight Case Studies, Customer Success Stories, & Customer References from 164 businesses that use Gainsight.

Watch Gainsight Customer Videos to learn why 78 businesses chose Gainsight.

FeaturedCustomers has 1,810,608+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.