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Gainsight, the first and only complete Customer Success Management solution, helps businesses reduce churn, increase up-sell and drive customer success. The company’s SaaS suite integrates with Salesforce and uses Big Data analytics to evaluate sales data, usage logs, support tickets, surveys and other sources of customer intelligence. In this way, Gainsight provides a 360° view of customers and drives retention across Customer Success, sales, marketing, executive and product management.
Totango is a customer success platform that helps recurring revenue businesses simplify the complexities of customer success by connecting the dots of customer data, actively monitoring customer health changes, and driving proactive engagements. Leading companies use Totango to reduce churn, grow predictable revenue, and maximize customer value over time.
Learn more about Totango
"We’ve only been limited by our imagination with Gainsight, so I’m excited about the functionality we’re going to unlock."
"We’ve gotten very, very efficient. I would call Gainsight CE a real change agent. We would have great trainers and great content regardless, but without this LMS facilitating for us, …
"Gainsight paid for itself three times over in less than two weeks based on average renewal revenue."
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