ChurnZero is your platform and partner for Customer Success. We help your subscription business succeed at scale by giving you everything you need to improve efficiency, increase revenue, and deliver the best possible customer experiences.
ChurnZero helps your Customer Success team spot potential churn risks early and see renewal and expansion opportunities faster. Best-in-class automation and personalization, in-app communications, and Customer Success AI™ make it easy to engage with customers and lead them to value. Our platform offers journeys, health scores, survey tools, segmentation, plays, reporting, real-time alerts, walkthroughs, collaboration centers and more, and integrates easily with your CRM and tech stack.
Beyond the software, we pride ourselves on being your team’s trusted partner, consultant, and coach, dedicated to helping you and your team focus on the work that matters most.
"ChurnZero has become the hub of our Customer Success team; it pulls together everything we need to support our customers: from detailed reporting, to smart segmentation, to personalized, automated communications via email and right inside our application. ChurnZero helps our team stay on top of day-to-day tasks while connecting with customers exactly when they need it. ChurnZero has a great platform and amazing service. Our customers are more engaged and our retention rates have improved."
"We combined old fashioned process and discipline with analytics and automation to improve our retention five percent."
“For anyone looking to scale their business, ChurnZero is a phenomenal tool. I’m very much about data and ease of use, and ChurnZero does just that.”
Read ChurnZero Reviews, Testimonials & Customer References from 36 real ChurnZero customers.
Browse ChurnZero Case Studies, Customer Success Stories, & Customer References from 8 businesses that use ChurnZero.
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