ChurnZero is your platform and partner for Customer Success. We help your subscription business succeed at scale by giving you everything you need to improve efficiency, increase revenue, and deliver the best possible customer experiences.
ChurnZero helps your Customer Success team spot potential churn risks early and see renewal and expansion opportunities faster. Best-in-class automation and personalization, in-app communications, and Customer Success AI™ make it easy to engage with customers and lead them to value. Our platform offers journeys, health scores, survey tools, segmentation, plays, reporting, real-time alerts, walkthroughs, collaboration centers and more, and integrates easily with your CRM and tech stack.
Beyond the software, we pride ourselves on being your team’s trusted partner, consultant, and coach, dedicated to helping you and your team focus on the work that matters most.
"If you are serious about reducing churn or learning what your customers are really doing, invest in ChurnZero.”
“Once we identified customers who were in the red, we could reach out to them with specific messages and objectives in mind. Not just, ‘Hey, how’s it going?’ but instead, ‘We see you haven’t invited any candidates yet, let’s work through this together.’ Reaching out with a more tailored message has significantly reduced our churn risk.”
“ChurnZero’s platform quickly brings stability and predictability to Customer Success teams, both large and small. If you’re considering a CS tool, you’ve got to look at ChurnZero!”
Read ChurnZero Reviews, Testimonials & Customer References from 36 real ChurnZero customers.
Browse ChurnZero Case Studies, Customer Success Stories, & Customer References from 8 businesses that use ChurnZero.
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