ChurnZero
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ChurnZero is your platform and partner for Customer Success. We help your subscription business succeed at scale by giving you everything you need to improve efficiency, increase revenue, and deliver the best possible customer experiences.
ChurnZero helps your Customer Success team spot potential churn risks early and see renewal and expansion opportunities faster. Best-in-class automation and personalization, in-app communications, and Customer Success AI™ make it easy to engage with customers and lead them to value. Our platform offers journeys, health scores, survey tools, segmentation, plays, reporting, real-time alerts, walkthroughs, collaboration centers and more, and integrates easily with your CRM and tech stack.
Beyond the software, we pride ourselves on being your team’s trusted partner, consultant, and coach, dedicated to helping you and your team focus on the work that matters most.
More from ChurnZero
Featured Testimonials
“ChurnZero has been huge in providing the data points that we need. As a result, our retention and renewal rates have increased quarter over quarter.”
“I do not think we could have managed our feature migration without having ChurnZero to validate where clients were in their transition journey. If it weren’t for ChurnZero’s ability to track product usage, training attendance, and email engagement all in one place, we would have spent more time figuring out who to contact versus actually sending outbound emails.”
“Increase Customer Success Team Productivity and Boost Trial-to-Paid User Conversion.”
Featured Case Studies
Smoothwall reduces churn by 4% with new onboarding journey and health scores
Rob WilkinsonDirector of Customer Success
How IntelAgree Increases Customer Motivation and Output During Implementation
Matthew MillerHead of Customer Success
Cin7 reduces churn by 60% with digital customer success strategies and ChurnZero plays
Ryan BalleinGlobal Director of Customer Success
Additional ChurnZero Information & Resources
Read ChurnZero Reviews, Testimonials & Customer References from 36 real ChurnZero customers.
Browse ChurnZero Case Studies, Customer Success Stories, & Customer References from 8 businesses that use ChurnZero.
Watch ChurnZero Customer Videos to learn why 2 businesses chose ChurnZero.
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