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18 ChurnZero Case Studies

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  • FreeWill scales with confidence and consistency during 5x ARR growth

    Anthony Sottile Vice President of Partner Success

  • GoCanvas increases retention during post-merger integration

    Brady James Vice President of Customer Success

  • SPINS doubles 1:1 customer coverage and reduces at-risk revenue by 54% with ChurnZero

  • Smoothwall reduces churn by 4% with new onboarding journey and health scores

    Rob Wilkinson Director of Customer Success

  • HackerRank reduces churn for at-risk customers by 50% with ChurnZero + Pendo

    Alaina Loori Senior Director, Customer Strategy & Operations

  • Boulevard doubles account growth while increasing account coverage by 13x

    Will Patterson Customer Experience Operations Manager

  • ABBYY personalizes the customer experience at scale using automation and Customer Success AI™

    Pavlo Poliahushko Head of Scaled Customer Success

  • Cin7 reduces churn by 60% with digital customer success strategies and ChurnZero plays

    Ryan Ballein Global Director of Customer Success

  • How IntelAgree Increases Customer Motivation and Output During Implementation

    Matthew Miller Head of Customer Success

  • ComplianceQuest surfaces hidden churn risks with ChurnZero AI

    Jim Brookshire Senior Director, Customer Success

  • Critical Mention improves retention by 5% with ChurnZero

  • Cision speeds onboarding by 8 days with ChurnZero

  • iContact boosts adoption of top features with ChurnZero

  • Smoothwall reduces churn by 4% with ChurnZero

  • Sibme boosts user adoption 70% with ChurnZero

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