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TeamSupport Case Studies

  • Global provider of high-quality entertainment lighting hardware and software improves efficiency through better collaboration and integration with TeamSupport

    Will MurphyDirector Of Software Development & Support

  • Leading Provider of Financial Services Solutions In Higher Education Improves Ticket Visibility And Saves Time With Teamsupport

    Ryan BrunerDirector of Client Support
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    4.7 / 5.0
    Customer References193 total
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    Freshdesk is the fastest growing customer support software (SaaS) in the market. The product was made commercially available in June 2011 and in less than two and a half years, it is used by 10,000 customers in 118 countries. Freshdesk allows companies to provide multichannel support via phone, email, chat, website, Twitter and from within Facebook and mobile apps.

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    4.7 / 5.0
    Customer References80 total
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    HappyFox Inc., headquartered in Irvine, California, develops a multi-channel customer support help desk solution. HappyFox competes with Zendesk and Desk.com. Known for its solid ticketing capabilities and simple user interface, HappyFox caters to the help desk needs of both traditional businesses and modern, high-tech corporations of all sizes. HappyFox integrates with over 20 SaaS based applications including Salesforce and Google Apps, supports around 35 languages and is also available on iOS, Android and Windows mobile platforms.

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    4.7 / 5.0
    Customer References76 total
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    Kayako is a simple customer service software that scales with your business. Kayako makes it easy to deliver an unrivaled customer support experience. Kayako started in 2001 with a goal: better customer support experience. Today, Kayako is the leading multi-channel helpdesk. Kayako is a team of more than 100 that helps 10,000s of businesses delight millions of customers using Kayako all around the world.

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