Zendesk

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Read 728 Zendesk reviews and testimonials from customers, explore 514 case studies and customer success stories, and watch 86 customer videos to see why companies chose Zendesk as their Help Desk Software

Zendesk is a service-first CRM company that builds software designed to improve customer relationships and provide the best customer experience. The Zendesk Support Suite allows your business to have natural conversations with your customers, without letting them feel what’s going on behind the scenes. It’s sophisticated enough to meet complex needs and simple enough to let you get up and running immediately.

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Customer Rating Review Scorebased on 5986 reference ratings
4.7/5.0 (5986)

Featured Testimonials

  • "In terms of getting started and adding users, we don’t think any other system can compare to Zendesk. Our operations from Florida to Montreal to Sweden are giving the online help desk system high praise."

  • “I love the dashboards that come out of the box with Explore. They give me a birds-eye view of everything I need to know.”

  • “Everything from Zendesk Chat to Help Center to the core Support ticketing APIs has been tremendous for us.”

Featured Case Studies

  • FOX Sports Mexico integrates Zendesk into the FOX Sports MX app

  • Lang.ai - Customer Case Study

  • Zendesk AI helps WhiteWall mesh quality and innovation

Featured Customer Videos

Additional Zendesk Information & Resources

Read Zendesk Reviews, Testimonials & Customer References from 728 real Zendesk customers.

Browse Zendesk Case Studies, Customer Success Stories, & Customer References from 514 businesses that use Zendesk.

Watch Zendesk Customer Videos to learn why 86 businesses chose Zendesk.

Explore answers to frequently asked questions about Zendesk.