Zendesk is a service-first CRM company that builds software designed to improve customer relationships and provide the best customer experience. The Zendesk Support Suite allows your business to have natural conversations with your customers, without letting them feel what’s going on behind the scenes. It’s sophisticated enough to meet complex needs and simple enough to let you get up and running immediately.
"Our goal is to increase adoption and usage of our app by providing a good app and a good customer support experience. Speed is king, and Zendesk is the key to our customer support success. With it, I can log in, read a ticket, reply and solve it, all within just a matter of minutes."
“The era of selling objects is gone. Now, we sell experiences. Why should we take a different approach to something so intrinsic to the customer experience as customer support.”
“We can easily expand and grow on different continents and be confident that our customer service operation works.”
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