Zendesk

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Read 728 Zendesk reviews and testimonials from customers, explore 514 case studies and customer success stories, and watch 86 customer videos to see why companies chose Zendesk as their Help Desk Software

Zendesk is a service-first CRM company that builds software designed to improve customer relationships and provide the best customer experience. The Zendesk Support Suite allows your business to have natural conversations with your customers, without letting them feel what’s going on behind the scenes. It’s sophisticated enough to meet complex needs and simple enough to let you get up and running immediately.

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  • 728 Testimonials View
  • 514 Case Studies View
  • 86 Customer Videos View
Customer Rating Review Score based on 6414 reference ratings
4.7/5.0 (6414)

Featured Testimonials

  • "We have grown so quickly and had such an impact wherever we have grown because credit is sorely needed virtually everywhere as the middle class expands. Credit requires assessing ability …

  • “Zendesk has given us a competitive advantage when bidding for new contracts. Unlike our competitors, we’re innovative and agile. And in today’s changing landscape, agility is everything.”

  • “Schools in particular, are very relational. And the people that we work with very much want to have a contact at their vendor who they know and trust. Our phone …

Featured Case Studies

  • GHD scaled and optimized their customer service with Zendesk Support

  • CCI Systems turns to Zendesk to keep customers connected

  • Plum redefines insurance, serving customers at lightning speed with Zendesk

Featured Customer Videos

  • Zip - Customer Success Story (Larry Diamond - Managing Director and Chief Executive Officer)
  • Play Games24x7 - Customer Success Story (Rahul Garg - Head of Customer Experience)
  • Coda Payments - Customer Success Story (Bharati Amarnani - Global Customer Support Director)

Additional Zendesk Information & Resources

Read Zendesk Reviews, Testimonials & Customer References from 728 real Zendesk customers.

Browse Zendesk Case Studies, Customer Success Stories, & Customer References from 514 businesses that use Zendesk.

Watch Zendesk Customer Videos to learn why 86 businesses chose Zendesk.

Explore answers to frequently asked questions about Zendesk.