Zendesk is a service-first CRM company that builds software designed to improve customer relationships and provide the best customer experience. The Zendesk Support Suite allows your business to have natural conversations with your customers, without letting them feel what’s going on behind the scenes. It’s sophisticated enough to meet complex needs and simple enough to let you get up and running immediately.
"To scale effectively in a smart way, employers need to deliver solutions that enable self-service. Our goal is to make this as easy as possible using technology, and Zendesk has served this purpose."
“Zendesk gave us the best practices we needed right out of the box to manage customer support for all of our acquired businesses from one central platform. As a result, our customer satisfaction across products went up from 89.2 percent in June 2020 to 94.8 percent in November 2020.”
“It was very easy to get Zendesk up and running. It was just like the flick of a switch.”
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