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514 Zendesk Case Studies

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  • Tile + Zendesk Perfecting workflows to boost the customer experience

    Justin Michaud Senior Customer Support Manager

  • Grubhub + Zendesk Built-in resilience results in more opportunity

    Michael Wireko Director, Care Support

  • The support team at Connective achieves a 99% CSAT rating and has seen live chat become their most popular channel

    Tim McMinn Training and Support Manager

  • BigTent - Customer Case Study

    Rosa Terrazas Director of community support

  • Box sees positive CX results from Zendesk's API and Apps Framework

    Jon Herstein SVP Customer Success

  • Great Customer Service Extends Beyond The Support Team

    Anthony Madama Technical Support Manager

  • CALE Parking - Customer Case Study

    Jeff Nethery Customer service director

  • Helping Customers Think Green, Save Green

    Peter James Propaganda and Propagation Manager

  • charity water Using Zendesk Guide to redefine the user experience

    Kaitlyn Jankowski Supporter Experience Manager

  • The City of Hampton uses Zendesk Support to Increase internal engagement

    Leslie Fuentes Director of IT

  • Compete, Inc. - Customer Case Study

    Lindsey Mark Content and Training Manager

  • CrowdSPRING - Customer Case Study

    Mike Samson Co-founder

  • Telecom Pioneer Dials Up Support Agent Productivity With Zendesk Customer Support Software

    Pat Phelan Co-founder and Director of Products & innovation

  • Building A Help Desk In Less Than An Hour

    Gil Bencomo CO, IT engineer

  • How Fiverr uses Zendesk Support to serve its thriving marketplace

    Reuben Furmanski Haed of Customer Support
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