Intercom offers the world’s leading business messaging platform that delivers real time contextual communications to drive growth at every stage of the customer lifecycle. Intercom is the first to bring a real time messaging-first experience to sales, marketing and support teams and offers the only business messenger that powers more than chat. Its Messenger and suite of customizable toolkits are built on top of a platform that creates brilliant and personal experiences for businesses and customers. Intercom has over 30,000 customers and powers 500 million customer conversations each month.
"We felt that phone support was a very inefficient way of working, and we could get swamped with volume without knowing when it was coming, or what the topic may be."
“The automated lead qualification saves us countless hours prioritizing leads without compromising the customer experience. It’s everything we need to move fast and maximize website traffic.”
"With our expansion, we faced significant challenges in managing customer interactions and support efficiently. Our existing system was overwhelmed, leading to delayed responses and decreased customer satisfaction."
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