Intercom offers the world’s leading business messaging platform that delivers real time contextual communications to drive growth at every stage of the customer lifecycle. Intercom is the first to bring a real time messaging-first experience to sales, marketing and support teams and offers the only business messenger that powers more than chat. Its Messenger and suite of customizable toolkits are built on top of a platform that creates brilliant and personal experiences for businesses and customers. Intercom has over 30,000 customers and powers 500 million customer conversations each month.
"With Fin, we saw an AI agent that could give customers accurate answers quickly – and crucially, escalate to a teammate when needed, whether that’s a member of the customer team, a clinician, or a health coach, That was key for us."
"When I joined the team, we were using Drift. I lobbied to make the switch to Intercom because of its superior UX and automation capabilities."
"We were looking for something far more effective, and that’s where we found Intercom."
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