Intercom offers the world’s leading business messaging platform that delivers real time contextual communications to drive growth at every stage of the customer lifecycle. Intercom is the first to bring a real time messaging-first experience to sales, marketing and support teams and offers the only business messenger that powers more than chat. Its Messenger and suite of customizable toolkits are built on top of a platform that creates brilliant and personal experiences for businesses and customers. Intercom has over 30,000 customers and powers 500 million customer conversations each month.
"We expected that moving all of our grandfathered customers to new plans would take a year, but with Intercom’s help, we had 20% of them upgrade on the first day – that we didn’t expect."
"After all, we’re developers building tools for other developers. We get it, and it’s super important for us to keep building a product that addresses the needs of our growing user base. Intercom helps all of us at Codeship empathize better with our customers and make them feel like we care."
"Fin has really blown us away with the customer satisfaction levels. By giving bandwidth back to support, they’re able to bump up their own personal customer satisfaction levels as well."
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