OVERALL CUSTOMER
REFERENCE RATING
4.6
"After all, we’re developers building tools for other developers. We get it, and it’s super important..."
Moritz Plassnig
Co-founder and CEO
"We've tried every automated marketing tool out there. Only Intercom makes us feel closer to our custo..."
John O'Nolan
Founder
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"Intercom did what previously took us three or four tools to accomplish...."
Brandon Kleinman
Co-founder and CMO
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"Suddenly, the tone of our customer conversations went from negative to productive...."
Hasan Yalcinkaya
Co-founder and CEO
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"As a company, we really value transparency around pricing, but didn’t realize we were not doing a goo..."
Maggie Jan
Director of Developer Advocacy
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"Intercom is how we ensure that we reach customers in exactly the right way and at exactly the right t..."
Harry Lloyd
Head of CRM and Merchandising
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"Intercom lets us identify and prioritize prospects that arrive from the website more efficiently. We..."
Kevin O'Malley
Vice President of Marketing
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"We've had incredible user growth on both our free platform and paid platforms. A big portion of that..."
Dan Touchette
Director of Mobile and Enterprise Product
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"The automated lead qualification saves us countless hours prioritizing leads without compromising the..."
Sasha Sanan
Head of Sales
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"Giving prospects and customers a way to reach out to us on our marketing site via the Intercom Messen..."
Erwan Jegouzo
Cofounder & CTO
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"The Intercom Messenger has helped Chariot easily personalize communication with our commuters. It has..."
Chariot
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"Number one challenge [was] balancing our free product with becoming the enterprise Link Management Pl..."
Mark Josephson
CEO
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"From the inbox, I can go to the page the user is on and see exactly what they’re looking at, includin..."
Adam Kahn
Support Engineer
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"Intercom is a great way for us to immediately engage with people that would otherwise wait for a foll..."
Eric Martin
Director of Marketing Programs
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"We use Intercom to target leads coming in from paid sources. We saw that these leads were leaving our..."
Thomas Hanna
Demand Generation Programs Manager
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"We’re getting more leads into the top of the funnel using Intercom. Proactively messaging leads who a..."
Kyle Bastien
Senior Sales Trainer
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Testimonials & Customer References of individual Intercom customers - their endorsements, recommendations, and customer success results of using the software or service. Read these Testimonials & Customer References to decide if Intercom is the right business software or service for your company.

We monitor all 41 testimonials to prevent fraudulent testimonials and keep all our testimonials quality high. We only post testimonials verified by the vendor. Verified testimonials require that customer is an actual user of the product.