OVERALL CUSTOMER
REFERENCE RATING
4.7

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"With Intercom, you get all the right context to solve real people’s problems. This is important if yo..."
Josh Bryant
Co-Founder
"With better engagement campaigns, answering questions around features in support has decreased immens..."
Nicole Pressprich
Customer Success Specialist
"I know Intercom isn’t live chat, but the way the in-app messenger looks and responds so quickly it ma..."
Chanie
BugHerd
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"I remember the moment we turned on Intercom – as the map of our customers began to populate in real t..."
Nick Houldsworth
Head of Marketing
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"For the first year of Frame.io, my co-founder and I would spend countless hours talking with customer..."
Emery Wells
Co-Founder/Chief Executive Officer
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"We've had incredible user growth on both our free platform and paid platforms. A big portion of that..."
Dan Touchette
Director of Mobile and Enterprise Product
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"My main goal is to provide the absolute best customer experience possible. With happier customers, re..."
Blake Bolona
Head of Customer Experience
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"Using Intercom's API's and easy-to-follow documentation, our customized support workflows were up and..."
Shaun Vanweelden
Success Engineer
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"Number one challenge [was] balancing our free product with becoming the enterprise Link Management Pl..."
Mark Josephson
Chief Executive Officer
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"Integrating with Intercom has increased our product engagement and retention. Within 2 weeks of launc..."
Nicolas Grenié
Developer Advocate
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"We built an invoice app in less than a day. Immediately, our support experience improved because our..."
James Peter
Founder
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"Intercom gives us insights into busy and slow hours which help determine our staffing decisions. We c..."
Shak Hossain
Head of Support
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"Our first core value is customers come first. Strategically, we think a lot about how we can deliver..."
Zack Rosen
Chief Executive Officer
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"Since switching to Intercom, we’ve doubled our CSAT scores and reduced first contact to resolution fr..."
Darius Grigorjevas
Head of Customer Service
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"Our CSAT scores improved by 5% and our inbound conversation volume decreased by 25% because customers..."
George Deglin
Chief Executive Officer
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"With Intercom we reach the right people using our product and forge relationships. This is gold...."
Winston Christie-Blick
Product Manager
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Testimonials & Customer References of individual Intercom customers - their endorsements, recommendations, and customer success results of using the software or service. Read these Testimonials & Customer References to decide if Intercom is the right business software or service for your company.

We monitor all 63 testimonials to prevent fraudulent testimonials and keep all our testimonials quality high. We only post testimonials verified by the vendor. Verified testimonials require that customer is an actual user of the product.