Freshdesk References Capped?

Access even more references from these marketplace competitors

Work at
Freshdesk?
Upgrade Profile
  • 4.7 / 5.0 (6414)
    Sponsored 1328+ References
  • 4.7 / 5.0 (3740)
    81+ References
  • 4.7 / 5.0 (3482)
    105+ References

Freshdesk

Verified
Read 100 Freshdesk reviews and testimonials from customers, explore 82 case studies and customer success stories, and watch 11 customer videos to see why companies chose Freshdesk as their Conversational Messaging

Freshdesk is the fastest growing customer support software (SaaS) in the market. The product was made commercially available in June 2011 and in less than two and a half years, it is used by 10,000 customers in 118 countries. Freshdesk allows companies to provide multichannel support via phone, email, chat, website, Twitter and from within Facebook and mobile apps.

Show more
Categories:
  • 100 Testimonials View
  • 82 Case Studies View
  • 11 Customer Videos View
Customer Rating Review Score based on 4372 reference ratings
4.7/5.0 (4372)

Check out this Top Rated Freshdesk alternative

  • Customer Rating Review Score
    4.7 / 5.0 (6414)

    Zendesk is a service-first CRM company that builds software designed to improve customer relationships and provide the best customer experience. The Zendesk Support Suite allows your business to have natural conversations with your customers, without letting them feel what’s going on behind the scenes. It’s sophisticated enough to meet complex …

    Learn more about Zendesk
    • 728 Testimonials View
    • 514 Case Studies View
    • 86 Videos View

100Testimonials

  • “We had practically no control before. Even slight changes took 24 hours to be implemented. But now, if we wanted to, we could set up a call center in 15 …

    Huzefa Motorwala Wisby

  • “Freshdesk was very easy to setup and learn. There has been a huge increase in efficiency among agents after it was implemented.”

    Jörgen Bödmar Founder & CEO

  • “Decisions at PhonePe are taken keeping in mind the consumers and what the right choice is for them. We are constantly trying to see where we can add value and …

    Vishal Gupta Head of Product
99 more testimonials currently locked

82 Case Studies

  • Saavn sees a huge reduction in backlog tickets by 65%, with Freshdesk

    Esha Savla Head of Audience Experience

  • Hhp enjoys freedom with Freshdesk mobile apps

    Anja D'Haenens Customer Service

  • Jamberry increased efficiency and reduced staff needs by 31% using Freshdesk

    James Crawford Director of Support
81 more case studies currently locked

11 Customer Videos

10 more videos currently locked

Additional Freshdesk Information & Resources

Read Freshdesk Reviews, Testimonials & Customer References from 100 real Freshdesk customers.

Browse Freshdesk Case Studies, Customer Success Stories, & Customer References from 82 businesses that use Freshdesk.

Watch Freshdesk Customer Videos to learn why 11 businesses chose Freshdesk.

FeaturedCustomers has 1,904,557+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.