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Freshdesk is the fastest growing customer support software (SaaS) in the market. The product was made commercially available in June 2011 and in less than two and a half years, it is used by 10,000 customers in 118 countries. Freshdesk allows companies to provide multichannel support via phone, email, chat, website, Twitter and from within Facebook and mobile apps.
Zendesk is a service-first CRM company that builds software designed to improve customer relationships and provide the best customer experience. The Zendesk Support Suite allows your business to have natural conversations with your customers, without letting them feel what’s going on behind the scenes. It’s sophisticated enough to meet complex …
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"As a product manager, it’s great to have a single place like the Freshdesk forums where I can see what people actually want from our products and tell our users …
"Freshdesk has made our goal of providing world class customer support to small business customers a reality. Its ability to stream requests from all channels into one has helped us …
"We have been able to tailor Freshdesk to our needs and use it effectively to streamline our order processing operations."
Read Freshdesk Reviews, Testimonials & Customer References from 100 real Freshdesk customers.
Browse Freshdesk Case Studies, Customer Success Stories, & Customer References from 85 businesses that use Freshdesk.
Watch Freshdesk Customer Videos to learn why 11 businesses chose Freshdesk.
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