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Kayako is a simple customer service software that scales with your business. Kayako makes it easy to deliver an unrivaled customer support experience. Kayako started in 2001 with a goal: better customer support experience. Today, Kayako is the leading multi-channel helpdesk. Kayako is a team of more than 100 that helps 10,000s of businesses delight millions of customers using Kayako all around the world.
"Kayako has provided Pellerin Milnor with a cost-effective helpdesk management solution that has allowed the company to more effectively manage, monitor and fulfil end user support requests for IT issues …
"We have been using Kayako for about two years now, and all this time never had to worry about the application at all, works like clockwork."
"We've seen a 50% reduction in agent ticket volume and a 40% decrease in response times. The ROI has been phenomenal – we're saving $500,000 annually in operational costs."
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