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Read 68 Kayako reviews and testimonials from customers, explore 13 case studies and customer success stories, and watch customer videos to see why companies chose Kayako as their Conversational Messaging

Kayako is a simple customer service software that scales with your business. Kayako makes it easy to deliver an unrivaled customer support experience. Kayako started in 2001 with a goal: better customer support experience. Today, Kayako is the leading multi-channel helpdesk. Kayako is a team of more than 100 that helps 10,000s of businesses delight millions of customers using Kayako all around the world.

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Customer Rating Review Scorebased on 3628 reference ratings
4.7/5.0 (3628)
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68Testimonials

  • "Kayako is the most stable and secure helpdesk software that we have found. We have used it since 2006 and we just love it."

    Gabriel YuDray Tek
67 more testimonialscurrently locked

13 Case Studies

  • ResDAC doubled its service request capacity, improved collaboration and increased client satisfaction with Kayako

    Faith AsperAssociate Project Director
12 more case studiescurrently locked

Additional Kayako Information & Resources

Read Kayako Reviews, Testimonials & Customer References from 68 real Kayako customers.

Browse Kayako Case Studies, Customer Success Stories, & Customer References from 13 businesses that use Kayako.

FeaturedCustomers has 1,876,019+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.