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Kayako is a simple customer service software that scales with your business. Kayako makes it easy to deliver an unrivaled customer support experience. Kayako started in 2001 with a goal: better customer support experience. Today, Kayako is the leading multi-channel helpdesk. Kayako is a team of more than 100 that helps 10,000s of businesses delight millions of customers using Kayako all around the world.
"We've seen a 50% reduction in agent ticket volume and a 40% decrease in response times. The ROI has been phenomenal – we're saving $500,000 annually in operational costs."
"Kayako cut our ticket age from 18 hours to under 5 and half of those tickets disappeared entirely. We weren't buying a new interface. We were buying a cost reset."
"TuneWiki deals with over 100 emails a day. Before we had Kayako, we were using our normal inboxes to manage all these emails. Since purchasing Kayako, our response times to …
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