Kayako References Capped?

Access even more references from these marketplace competitors

Work at
Kayako?
Upgrade Profile
  • 4.7 / 5.0 (4427)
    Verified 193+ References
  • 4.7 / 5.0 (4242)
    Premium 297+ References
  • 4.7 / 5.0 (3846)
    109+ References

Kayako

Read 68 Kayako reviews and testimonials from customers, explore 13 case studies and customer success stories, and watch customer videos to see why companies chose Kayako as their Conversational Messaging

Kayako is a simple customer service software that scales with your business. Kayako makes it easy to deliver an unrivaled customer support experience. Kayako started in 2001 with a goal: better customer support experience. Today, Kayako is the leading multi-channel helpdesk. Kayako is a team of more than 100 that helps 10,000s of businesses delight millions of customers using Kayako all around the world.

Show more
Categories:
Show more
  • 68 Testimonials View
  • 13 Case Studies View
  • No
    Videos Yet     Customer Videos
Customer Rating Review Score based on 3841 reference ratings
4.7/5.0 (3841)
  • Summer 2025 Top Performer Live Chat Software
    Press Release Report

68Testimonials

  • "There are several reasons why I chose Kayako for our department at Caltech. I initially researched this product because we have two instances already in house at the Infrared Processing …

    Jack Lampley Deputy Supervisor, IPAC Systems Group

  • "We thought we had a decent help center. But most customers skipped it and went straight to submitting a ticket—so we were drowning in basic questions. With Kayako Chat, people …

    Aditi Garg VP of Customer Support

  • "I selected Kayako for its low entry-point pricing and the ability to modify code to suit our department’s needs. The fact that it was written in PHP and was server-platform …

    Kevin Ten Eyck Texas Tech University
67 more testimonials currently locked

13 Case Studies

  • ResDAC doubled its service request capacity, improved collaboration and increased client satisfaction …

    Faith Asper Associate Project Director

  • Pearson - Customer Case Study

    Lester Holmes Customer Technical Support Manager

  • DineroMail - Customer Case Study

    Juan José Noguera Customer Manager
12 more case studies currently locked

Additional Kayako Information & Resources

Read Kayako Reviews, Testimonials & Customer References from 68 real Kayako customers.

Browse Kayako Case Studies, Customer Success Stories, & Customer References from 13 businesses that use Kayako.

FeaturedCustomers has 1,911,840+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.