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  • 4.7 / 5.0 (4204)
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Read 68 Kayako reviews and testimonials from customers, explore 13 case studies and customer success stories, and watch customer videos to see why companies chose Kayako as their Conversational Messaging

Kayako is a simple customer service software that scales with your business. Kayako makes it easy to deliver an unrivaled customer support experience. Kayako started in 2001 with a goal: better customer support experience. Today, Kayako is the leading multi-channel helpdesk. Kayako is a team of more than 100 that helps 10,000s of businesses delight millions of customers using Kayako all around the world.

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  • 68TestimonialsView
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Customer Rating Review Scorebased on 3670 reference ratings
4.7/5.0 (3670)
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68Testimonials

  • "Brisbane Grammar School chose Kayako as its helpdesk system when replacing a paper/phone based system some years ago. Kayako has enabled us to deliver a higher level of service. Jobs can now be easily allocated to the correct person the progress tracked until the issue is closed. Clients particularly like being able to send an email to start a ticket. Support staff are very happy with the software. The reporting feature of Kayako has enabled us to provide information to management regarding the frequency of requests, response times etc. This has been very useful. Overall we are very happy with Kayako."

    Jeremy ConnellDirector of ICT
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13 Case Studies

  • DineroMail - Customer Case Study

    Juan José NogueraCustomer Manager
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Additional Kayako Information & Resources

Read Kayako Reviews, Testimonials & Customer References from 68 real Kayako customers.

Browse Kayako Case Studies, Customer Success Stories, & Customer References from 13 businesses that use Kayako.

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