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Read 68 Kayako reviews and testimonials from customers, explore 13 case studies and customer success stories, and watch customer videos to see why companies chose Kayako as their Conversational Messaging

Kayako is a simple customer service software that scales with your business. Kayako makes it easy to deliver an unrivaled customer support experience. Kayako started in 2001 with a goal: better customer support experience. Today, Kayako is the leading multi-channel helpdesk. Kayako is a team of more than 100 that helps 10,000s of businesses delight millions of customers using Kayako all around the world.

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4.7/5.0 (3508)
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68Testimonials

  • "We have been using Kayako for about two years now, and all this time never had to worry about the application at all, works like clockwork."

    George MendelDirector of Network Systems and Operations
67 more testimonialscurrently locked

13 Case Studies

  • How Trilogy Eliminated 80% of Support Tickets and Saved $5M

    Colin GuilfoyleSVP of Customer Support
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Additional Kayako Information & Resources

Read Kayako Reviews, Testimonials & Customer References from 68 real Kayako customers.

Browse Kayako Case Studies, Customer Success Stories, & Customer References from 13 businesses that use Kayako.

FeaturedCustomers has 1,840,098+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.