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Read 68 Kayako reviews and testimonials from customers, explore 13 case studies and customer success stories, and watch customer videos to see why companies chose Kayako as their Conversational Messaging

Kayako is a simple customer service software that scales with your business. Kayako makes it easy to deliver an unrivaled customer support experience. Kayako started in 2001 with a goal: better customer support experience. Today, Kayako is the leading multi-channel helpdesk. Kayako is a team of more than 100 that helps 10,000s of businesses delight millions of customers using Kayako all around the world.

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Customer Rating Review Scorebased on 3696 reference ratings
4.7/5.0 (3696)
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68Testimonials

  • "Kayako is great, The day we installed the application completely changed the way we provide support to our customers. Since then customers are very happy. Its simplicity and ease of use save us a lot of work. Definitely will recommend this product to anyone who does customer support."

    Juan Carlos SeguiCae
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13 Case Studies

  • How Kayako’s helpdesk solution improved NameCheap’s self-service knowledge base and boosted agent productivity

    Nata TrusovaNamecheap
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Additional Kayako Information & Resources

Read Kayako Reviews, Testimonials & Customer References from 68 real Kayako customers.

Browse Kayako Case Studies, Customer Success Stories, & Customer References from 13 businesses that use Kayako.

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