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Read 64 Kayako reviews and testimonials from customers, explore 12 case studies and customer success stories, and watch customer videos to see why companies chose Kayako as their Conversational Messaging

Kayako is a simple customer service software that scales with your business. Kayako makes it easy to deliver an unrivaled customer support experience. Kayako started in 2001 with a goal: better customer support experience. Today, Kayako is the leading multi-channel helpdesk. Kayako is a team of more than 100 that helps 10,000s of businesses delight millions of customers using Kayako all around the world.

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Customer Rating Review Scorebased on 3437 reference ratings
4.7/5.0 (3437)
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64Testimonials

  • "We looked for ease of use and simplicity as we don’t want to spend a lot of time when it comes to providing customer service."

    Christopher PavlesicCo-founder
63 more testimonialscurrently locked

12 Case Studies

  • How Toshiba Canada handles more support tickets in less time with Kayako

    George MinichDirector of Technical Services
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Additional Kayako Information & Resources

Read Kayako Reviews, Testimonials & Customer References from 64 real Kayako customers.

Browse Kayako Case Studies, Customer Success Stories, & Customer References from 12 businesses that use Kayako.

FeaturedCustomers has 1,816,042+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.