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Read 31 SalesForce Service Cloud reviews and testimonials from customers, explore 11 case studies and customer success stories, and watch 12 customer videos to see why companies chose SalesForce Service Cloud as their Sales Force Automation Tools

Salesforce is the Customer Success Platform. Salesforce pioneered a new technology model with them cloud platform, a new pay-as-you-go business model focused on customer success, and a new integrated corporate philanthropy model, called the 1-1-1 model, by which they donate 1% of them equity, 1% of employee time, and 1% of product to improve communities around the world.

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  • 31 Testimonials View
  • 11 Case Studies View
  • 12 Customer Videos View
Customer Rating Review Score based on 2872 reference ratings
4.7/5.0 (2872)

31Testimonials

  • "Salesforce helps us build relationships with consumers on every channel."

    Todd Dean Vice President, Cross-Channel and eCommerce

  • “Salesforce lets us keep a complete record of each individual’s unique preferences, so we can provide a customized experience and exceptional support at every touchpoint.”

    Bill Rinehart Founder and Chief Executive Officer

  • “Trailhead provides a practical but fun way for me to learn about the newest features of Salesforce and to have more of a mastery of the tool.”

    Laurent Martinache Expert & Project Manager
30 more testimonials currently locked

11 Case Studies

  • Going the extra mile for customers drives a retention rate of 99%.

    Bill Rinehart Founder and Chief Executive Officer

  • Activision Cut Customer-service-related Expenses by 25% Per Year

    Tim Rondeau Senior Director of Customer Care

  • KONE Keeps People on the Move With Salesforce

    Henrik Ehrnrooth, President and Chief Executive Officer
10 more case studies currently locked

12 Customer Videos

  • Intuit - Customer Success Story (Jennifer Hall - Chief Customer Care Officer, SVP)
    Play Video
    Jennifer Hall Chief Customer Care Officer, SVP
  • Philips - Customer Success Story (Jeroen Tas - EVP,CIO)
    Play Video
    Jeroen Tas Chief Executive Officer Informatics Solutions and Services Philips Healthcare
  • Adidas - Customer Success Story (Joseph Godsey - Head of Digital Brand Commerce)
    Play Video
    Joseph Godsey Head of Digital Brand Commerce
11 more videos currently locked

Additional SalesForce Service Cloud Information & Resources

Read SalesForce Service Cloud Reviews, Testimonials & Customer References from 31 real SalesForce Service Cloud customers.

Browse SalesForce Service Cloud Case Studies, Customer Success Stories, & Customer References from 11 businesses that use SalesForce Service Cloud.

Watch SalesForce Service Cloud Customer Videos to learn why 12 businesses chose SalesForce Service Cloud.

FeaturedCustomers has 2,028,626+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.