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Read 31 SalesForce Service Cloud reviews and testimonials from customers, explore 11 case studies and customer success stories, and watch 12 customer videos to see why companies chose SalesForce Service Cloud as their Customer Service Software

Salesforce is the Customer Success Platform. Salesforce pioneered a new technology model with them cloud platform, a new pay-as-you-go business model focused on customer success, and a new integrated corporate philanthropy model, called the 1-1-1 model, by which they donate 1% of them equity, 1% of employee time, and 1% of product to improve communities around the world.

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  • 31 Testimonials View
  • 11 Case Studies View
  • 12 Customer Videos View
Customer Rating Review Score based on 2937 reference ratings
4.7/5.0 (2937)

31Testimonials

  • "Salesforce meets our complex security needs and allows multiple service processes to coexist seamlessly."

    Leticia Y. McCollum Senior Manager, Business Reporting

  • "Salesforce helps us reach customers in new ways."

    Lou Lombardo Vice President

  • “With Salesforce, we can stay close to our customers as we continue to grow our business.”

    Antti Koskelin Chief Information Officer
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11 Case Studies

  • Activision Cut Customer-service-related Expenses by 25% Per Year

    Tim Rondeau Senior Director of Customer Care

  • How Service Cloud Helped Carvana Move Into The Fast Lane

    Janette Blatz Product Track Lead

  • Agibank deflects 80% of loan status inquiries with SalesForce Service Cloud

    Akira Vargas Morishita CX Process & Continuous Improvement Coordinator, Agibank
10 more case studies currently locked

12 Customer Videos

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Additional SalesForce Service Cloud Information & Resources

Read SalesForce Service Cloud Reviews, Testimonials & Customer References from 31 real SalesForce Service Cloud customers.

Browse SalesForce Service Cloud Case Studies, Customer Success Stories, & Customer References from 11 businesses that use SalesForce Service Cloud.

Watch SalesForce Service Cloud Customer Videos to learn why 12 businesses chose SalesForce Service Cloud.

FeaturedCustomers has 2,131,284+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.