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Read 86 LiveAgent reviews and testimonials from customers, explore 29 case studies and customer success stories, and watch 4 customer videos to see why companies chose LiveAgent as their Help Desk Software

LiveAgent is a fully-featured web-based live chat and helpdesk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. LiveAgent streamlines all of your customer interactions into an integrated, seamless hybrid ticketing system where everything is easily accessible and manageable. Advanced automation features, rules and vast amounts of integrations create powerful customer service software for businesses of all sizes. Join companies like BMW, Yamaha, Huawei and Oxford University in providing world-class customer service. Start your free trial, no credit card required. LiveAgent has served over 150 million end-users worldwide and is the most reviewed and #1 rated live chat software for SMBs in 2022.

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  • 86 Testimonials View
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Customer Rating Review Score based on 3552 reference ratings
4.7/5.0 (3552)
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    4.7 / 5.0 (6341)

    Zendesk is a service-first CRM company that builds software designed to improve customer relationships and provide the best customer experience. The Zendesk Support Suite allows your business to have natural conversations with your customers, without letting them feel what’s going on behind the scenes. It’s sophisticated enough to meet complex …

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86Testimonials

  • "Many of them are missing valuable functionality and features while others are difficult to implement or aren't cost-effective. To get results, you need a solution that is both affordable and …

    Keller Tiemann Startup Founder

  • "I am impressed with the fast and helpful support that was included in the very affordable price for Support Center. The software is professional and easy to use. I can …

    Jens Malmqvist Projure

  • "The Support from Qualityunit is the best i ever seen! Guys you Rock the House."

    Jens Gornotzi Kölner-PC-Hilfe
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29 Case Studies

  • Ready2order - Customer Case Study

    Christoph Schachner Managing Manager

  • E-ville.com - Customer Case Study

    Ville Majanen CEO

  • ZlavaDna - Customer Case Study

    Peter Blažečka PR & Marketing Manager
28 more case studies currently locked

4 Customer Videos

3 more videos currently locked

Additional LiveAgent Information & Resources

Read LiveAgent Reviews, Testimonials & Customer References from 86 real LiveAgent customers.

Browse LiveAgent Case Studies, Customer Success Stories, & Customer References from 29 businesses that use LiveAgent.

Watch LiveAgent Customer Videos to learn why 4 businesses chose LiveAgent.

Explore answers to frequently asked questions about LiveAgent.

FeaturedCustomers has 1,895,878+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.