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Read 80 LiveAgent reviews and testimonials from customers, explore 25 case studies and customer success stories, and watch 4 customer videos to see why companies chose LiveAgent as their Help Desk Software

LiveAgent is a fully-featured web-based live chat and helpdesk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. LiveAgent streamlines all of your customer interactions into an integrated, seamless hybrid ticketing system where everything is easily accessible and manageable. Advanced automation features, rules and vast amounts of integrations create powerful customer service software for businesses of all sizes. Join companies like BMW, Yamaha, Huawei and Oxford University in providing world-class customer service. Start your free trial, no credit card required. LiveAgent has served over 150M end-users worldwide and is the most reviewed and #1 rated live chat software for SMBs in 2022.

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Customer Rating Review Scorebased on 3284 reference ratings
4.7/5.0 (3284)
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    Summer 2024Rising StarLive Chat Software
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Check out this Top Rated LiveAgent alternative

  • Customer Rating Review Score
    4.7 / 5.0 (5520)

    Zendesk is a service-first CRM company that builds software designed to improve customer relationships and provide the best customer experience. The Zendesk Support Suite allows your business to have natural conversations with your customers, without letting them feel what’s going on behind the scenes. It’s sophisticated enough to meet complex needs and simple enough to let you get up and running immediately.

    Learn more about Zendesk

80Testimonials

  • "We tried Zendesk, Freshdesk and Kayako, but they couldn’t compete with LiveAgent’s feature set and a very attractive price."

    Peter BlažečkaPR & Marketing Manager
79 more testimonialscurrently locked

25 Case Studies

  • Atomer - Customer Case Study

    Martin DrugajChief Executive Officer
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4 Customer Videos

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Additional LiveAgent Information & Resources

Read LiveAgent Reviews, Testimonials & Customer References from 80 real LiveAgent customers.

Browse LiveAgent Case Studies, Customer Success Stories, & Customer References from 25 businesses that use LiveAgent.

Watch LiveAgent Customer Videos to learn why 4 businesses chose LiveAgent.

Explore answers to frequently asked questions about LiveAgent.

FeaturedCustomers has 1,806,713+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.