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Read 86 LiveAgent reviews and testimonials from customers, explore 29 case studies and customer success stories, and watch 4 customer videos to see why companies chose LiveAgent as their Help Desk Software

LiveAgent is a fully-featured web-based live chat and helpdesk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. LiveAgent streamlines all of your customer interactions into an integrated, seamless hybrid ticketing system where everything is easily accessible and manageable. Advanced automation features, rules and vast amounts of integrations create powerful customer service software for businesses of all sizes. Join companies like BMW, Yamaha, Huawei and Oxford University in providing world-class customer service. Start your free trial, no credit card required. LiveAgent has served over 150 million end-users worldwide and is the most reviewed and #1 rated live chat software for SMBs in 2022.

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Customer Rating Review Score based on 3618 reference ratings
4.7/5.0 (3618)
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86Testimonials

  • "We want to give our customers the best user experience in the market. After struggling with several other products we ran into Live Agent. A friend of us talked about …

    Peter Landegent Support4Net

  • "It’s very pleasant to hear that the support staff likes working with LiveAgent and there are no major complaints whatsoever when it comes to usability and general experience with our …

    Min Chou Kwik Charger

  • "Switching to LiveAgent has been a major step forward."

    SolidTrust Pay
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29 Case Studies

  • Areto Systems - Customer Case Study

    Justin Farrugia Managing Director

  • SolidTrust Pay - Customer Case Study

  • E.ON - Customer Case Study

    Michaela Dobosova PR Manager
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4 Customer Videos

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Additional LiveAgent Information & Resources

Read LiveAgent Reviews, Testimonials & Customer References from 86 real LiveAgent customers.

Browse LiveAgent Case Studies, Customer Success Stories, & Customer References from 29 businesses that use LiveAgent.

Watch LiveAgent Customer Videos to learn why 4 businesses chose LiveAgent.

Explore answers to frequently asked questions about LiveAgent.

FeaturedCustomers has 1,910,851+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.