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Read 86 LiveAgent reviews and testimonials from customers, explore 58 case studies and customer success stories, and watch 4 customer videos to see why companies chose LiveAgent as their Help Desk Software

LiveAgent is a fully-featured web-based live chat and helpdesk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. LiveAgent streamlines all of your customer interactions into an integrated, seamless hybrid ticketing system where everything is easily accessible and manageable. Advanced automation features, rules and vast amounts of integrations create powerful customer service software for businesses of all sizes. Join companies like BMW, Yamaha, Huawei and Oxford University in providing world-class customer service. Start your free trial, no credit card required. LiveAgent has served over 150 million end-users worldwide and is the most reviewed and #1 rated live chat software for SMBs in 2022.

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  • 86 Testimonials View
  • 58 Case Studies View
  • 4 Customer Videos View
Customer Rating Review Score based on 3679 reference ratings
4.7/5.0 (3679)
  • Summer 2025 Rising Star Live Chat Software
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86Testimonials

  • "LiveAgent is so easy to manage - even children can use it."

    Rustem Antalya Consulting Language Center

  • "LiveAgent empowers our agents to provide better, faster, and more accurate support through its multichannel help desk and live chat software. The comprehensive solution combines various communication channels into one …

    Christine Preusler

  • "Customer service is unmatched! Spoke to LiveAgent immediately all the way through installation process! It was a no-brainer from my end. Zbynek took care of everything while staying in constant …

    Kirk Blackbook
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58 Case Studies

  • Atomer achieves 95% customer satisfaction with LiveAgent

  • E-ville.com - Customer Case Study

    Ville Majanen CEO

  • Contrado Imaging Ltd - Customer Case Study

    Gwennael Houdayer Customer Experience Manager
57 more case studies currently locked

4 Customer Videos

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Additional LiveAgent Information & Resources

Read LiveAgent Reviews, Testimonials & Customer References from 86 real LiveAgent customers.

Browse LiveAgent Case Studies, Customer Success Stories, & Customer References from 58 businesses that use LiveAgent.

Watch LiveAgent Customer Videos to learn why 4 businesses chose LiveAgent.

Explore answers to frequently asked questions about LiveAgent.

FeaturedCustomers has 1,931,353+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.