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Read 86 LiveAgent reviews and testimonials from customers, explore 29 case studies and customer success stories, and watch 4 customer videos to see why companies chose LiveAgent as their Help Desk Software

LiveAgent is a fully-featured web-based live chat and helpdesk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. LiveAgent streamlines all of your customer interactions into an integrated, seamless hybrid ticketing system where everything is easily accessible and manageable. Advanced automation features, rules and vast amounts of integrations create powerful customer service software for businesses of all sizes. Join companies like BMW, Yamaha, Huawei and Oxford University in providing world-class customer service. Start your free trial, no credit card required. LiveAgent has served over 150 million end-users worldwide and is the most reviewed and #1 rated live chat software for SMBs in 2022.

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  • 86 Testimonials View
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Customer Rating Review Score based on 3585 reference ratings
4.7/5.0 (3585)
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    Zendesk is a service-first CRM company that builds software designed to improve customer relationships and provide the best customer experience. The Zendesk Support Suite allows your business to have natural conversations with your customers, without letting them feel what’s going on behind the scenes. It’s sophisticated enough to meet complex …

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86Testimonials

  • "We're also more inclined to give sales agents and other staff members Live Agent accounts because adding new users is very affordable. The team is also using internal tickets to …

    Jack Ikard Head of Customer Service

  • "We use LiveAgent mainly to communicate with our Time Tracking software users during the free trial period. Those in software as a service business know, that the free trial is …

    Taras Baca Flapps

  • "Customer service is unmatched! Spoke to LiveAgent immediately all the way through installation process! It was a no-brainer from my end. Zbynek took care of everything while staying in constant …

    Kirk Blackbook
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29 Case Studies

  • How INNPRO Robert Błędowski boosted their agents’ productivity with LiveAgent

    Robert Błędowski INNPRO

  • L&L Europe - Customer Case Study

  • IAI S.A - Customer Case Study

    Paweł Fornalski Founder & CEO
28 more case studies currently locked

4 Customer Videos

3 more videos currently locked

Additional LiveAgent Information & Resources

Read LiveAgent Reviews, Testimonials & Customer References from 86 real LiveAgent customers.

Browse LiveAgent Case Studies, Customer Success Stories, & Customer References from 29 businesses that use LiveAgent.

Watch LiveAgent Customer Videos to learn why 4 businesses chose LiveAgent.

Explore answers to frequently asked questions about LiveAgent.

FeaturedCustomers has 1,908,022+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.