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LivePerson

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Read 92 LivePerson reviews and testimonials from customers, explore 67 case studies and customer success stories, and watch 7 customer videos to see why companies chose LivePerson as their Conversational AI

LivePerson, Inc. offers a cloud based platform that enables businesses to proactively connect in real time with customers via chat, voice, and content delivery at the right time, through the right channel, including websites, social media, and mobile devices. This "intelligent engagement" is driven by real time behavioral analytics, producing connections based on a true understanding of business objectives and customer needs.

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  • 92 Testimonials View
  • 67 Case Studies View
  • 7 Customer Videos View
Customer Rating Review Score based on 4036 reference ratings
4.7/5.0 (4036)

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    Customer Rating Review Score
    4.7 / 5.0 (4563)

    Best live chat and help desk software for customer support and online sales. LiveChat helps to build a level of trust with people browsing the website and makes them more likely to make a purchase. Increase overall customer satisfaction through a more personalized way of communication with LiveChat. Over 28,000 …

    Learn more about LiveChat

92Testimonials

  • "About 35 percent of our website visitors are on a mobile device, and we only expect this to grow."

    Angela Tripp J.D., Project Manager, Michigan Legal Help Program

  • "We’re hearing from our customers that this is an experience that they’re not finding anywhere else in e‑commerce. We’re seeing more loyalty, higher lifetime value and just a deeper relationship …

    Jill Layfield Chief Executive Officer

  • "Even though customers can’t hear my voice, I’m still able to successfully deliver the warm, friendly and personalized service that our customers know and love Virgin Atlantic for, all through …

    Zoe Thomas Messaging Agent
91 more testimonials currently locked

67 Case Studies

  • National Domestic Violence Hotline - Customer Case Study

    Brian Pinero Director, Digital Services, NDVH

  • Connecting People in Need with Community Resources

    Monica Hammond Outreach and Marketing Manager, United Way of Greater Atlanta

  • Beau-Coup - Customer Case Study

    Cassie Haughey Customer Service Supervisor, Beau-Coup
66 more case studies currently locked

7 Customer Videos

  • Backcountry.com - Customer Success Story (Jill Layfield - Chief Executive Officer)
    Play Video
    Jill Layfield Chief Executive Officer
  • David’s Bridal - Customer Success Story (Holly Carroll - VP of Customer Service & Contact Center Operations)
    Play Video
    Holly Carroll VP of Customer Service & Contact Center Operations
  • Bankwest - Customer Success Story (Louise Tovey - General Manager)
    Play Video
    Louise Tovey General Manager
6 more videos currently locked

Additional LivePerson Information & Resources

Read LivePerson Reviews, Testimonials & Customer References from 92 real LivePerson customers.

Browse LivePerson Case Studies, Customer Success Stories, & Customer References from 67 businesses that use LivePerson.

Watch LivePerson Customer Videos to learn why 7 businesses chose LivePerson.

FeaturedCustomers has 1,910,162+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.