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Read 92 LivePerson reviews and testimonials from customers, explore 95 case studies and customer success stories, and watch 7 customer videos to see why companies chose LivePerson as their Conversational AI

LivePerson, Inc. offers a cloud based platform that enables businesses to proactively connect in real time with customers via chat, voice, and content delivery at the right time, through the right channel, including websites, social media, and mobile devices. This "intelligent engagement" is driven by real time behavioral analytics, producing connections based on a true understanding of business objectives and customer needs.

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  • 92 Testimonials View
  • 95 Case Studies View
  • 7 Customer Videos View
Customer Rating Review Score based on 4219 reference ratings
4.7/5.0 (4219)

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    Customer Rating Review Score
    4.7 / 5.0 (4779)

    Best live chat and help desk software for customer support and online sales. LiveChat helps to build a level of trust with people browsing the website and makes them more likely to make a purchase. Increase overall customer satisfaction through a more personalized way of communication with LiveChat. Over 28,000 …

    Learn more about LiveChat

92Testimonials

  • "LivePerson have come hand-in-hand with us as we’ve grown. The key to our relationship is open two way communication and clear objectives. The LivePerson team know our site inside-out, so …

    Ben Fretwell Ecommerce Manager

  • "The role LivePerson plays in these connections cannot be underplayed. We save lives every day with the help of LivePerson."

    Adi Lahav CEO, SAHAR

  • "One of the things I love about Live Chat is that it raises the visibility of text and allows me to analyse it much more easily that I can do …

    Colin McDougall Head of Digital
91 more testimonials currently locked

95 Case Studies

  • Keywords Optimizer Significantly Lifts Conversion Rates for Leading UK Supplier

    Alan Matchett Managing Director IPSL

  • Leading online retailer of skateboards dramatically increases sales conversions with live chat

    Mike Duncan Founder and CEO

  • a major media company in the United Kingdom boosts sales 20% with …

94 more case studies currently locked

7 Customer Videos

  • Backcountry.com - Customer Success Story (Jill Layfield - Chief Executive Officer)
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    Jill Layfield Chief Executive Officer
  • Bankwest - Customer Success Story (Louise Tovey - General Manager)
    Play Video
    Louise Tovey General Manager
  • Bupa - Customer Success Story (Nick Blatt - Head of Digital Sales & Cross Referral)
    Play Video
    Nick Blatt Head of Digital Sales & Cross Referral
6 more videos currently locked

Additional LivePerson Information & Resources

Read LivePerson Reviews, Testimonials & Customer References from 92 real LivePerson customers.

Browse LivePerson Case Studies, Customer Success Stories, & Customer References from 95 businesses that use LivePerson.

Watch LivePerson Customer Videos to learn why 7 businesses chose LivePerson.

FeaturedCustomers has 2,081,410+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.