LivePerson References Capped?

Access even more references from these marketplace competitors

Work at
LivePerson?
Upgrade Profile
  • 4.7 / 5.0 (4631)
    Sponsored 206+ References
  • 4.7 / 5.0 (6642)
    Premium 1328+ References
  • 4.7 / 5.0 (4251)
    Verified 274+ References

LivePerson

Verified
Read 92 LivePerson reviews and testimonials from customers, explore 67 case studies and customer success stories, and watch 7 customer videos to see why companies chose LivePerson as their Conversational AI

LivePerson, Inc. offers a cloud based platform that enables businesses to proactively connect in real time with customers via chat, voice, and content delivery at the right time, through the right channel, including websites, social media, and mobile devices. This "intelligent engagement" is driven by real time behavioral analytics, producing connections based on a true understanding of business objectives and customer needs.

Show more
Categories:
Show more
  • 92 Testimonials View
  • 67 Case Studies View
  • 7 Customer Videos View
Customer Rating Review Score based on 4078 reference ratings
4.7/5.0 (4078)

Check out this Top Rated LivePerson alternative

  • Market Leader
    Customer Rating Review Score
    4.7 / 5.0 (4631)

    Best live chat and help desk software for customer support and online sales. LiveChat helps to build a level of trust with people browsing the website and makes them more likely to make a purchase. Increase overall customer satisfaction through a more personalized way of communication with LiveChat. Over 28,000 …

    Learn more about LiveChat

92Testimonials

  • "We’re really excited to have LivePerson as a partner to guide us and make sure we have everything we need to be successful."

    Cassie Haughey Customer Service Supervisor, Beau-Coup

  • "It is easier to join a conversation in progress, as I have the text of the prior conversation right on my screen."

    Andrew Koster Customer Service Manager

  • "The only way to scale was to get away from manual ticketing and invest in messaging and automation."

    Yonina Ben Shimon Global Head of Customer Experience
91 more testimonials currently locked

67 Case Studies

  • Outdoor Retailer Backcountry Replicates the in-store Experience Online With Liveengage

  • Providing Information as a Public Service through Digital Engagement

    Jan Dawson Project Manager

  • How Liveperson Helped Bring Efficient, Engaging, Always on Web Messaging Support to …

    Neil Rixe Director of Technology
66 more case studies currently locked

7 Customer Videos

  • Bankwest - Customer Success Story (Louise Tovey - General Manager)
    Play Video
    Louise Tovey General Manager
  • David’s Bridal - Customer Success Story (Holly Carroll - VP of Customer Service & Contact Center Operations)
    Play Video
    Holly Carroll VP of Customer Service & Contact Center Operations
  • Qwest Communications, Inc. - Customer Success Story (John Hines - Qwest Communications, Inc.)
    Play Video
    John Hines Qwest Communications, Inc.
6 more videos currently locked

Additional LivePerson Information & Resources

Read LivePerson Reviews, Testimonials & Customer References from 92 real LivePerson customers.

Browse LivePerson Case Studies, Customer Success Stories, & Customer References from 67 businesses that use LivePerson.

Watch LivePerson Customer Videos to learn why 7 businesses chose LivePerson.

FeaturedCustomers has 1,911,736+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.