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Read 92 LivePerson reviews and testimonials from customers, explore 95 case studies and customer success stories, and watch 7 customer videos to see why companies chose LivePerson as their Customer Service Software

LivePerson, Inc. offers a cloud based platform that enables businesses to proactively connect in real time with customers via chat, voice, and content delivery at the right time, through the right channel, including websites, social media, and mobile devices. This "intelligent engagement" is driven by real time behavioral analytics, producing connections based on a true understanding of business objectives and customer needs.

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  • 92 Testimonials View
  • 95 Case Studies View
  • 7 Customer Videos View
Customer Rating Review Score based on 4256 reference ratings
4.7/5.0 (4256)

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    Customer Rating Review Score
    4.7 / 5.0 (4842)

    Best live chat and help desk software for customer support and online sales. LiveChat helps to build a level of trust with people browsing the website and makes them more likely to make a purchase. Increase overall customer satisfaction through a more personalized way of communication with LiveChat. Over 28,000 …

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92Testimonials

  • "Having a platform that is scalable and works well makes all the difference in the world."

    Sajid Hassan CIO, Lifeline

  • "I expect that 30 percent of or conversations will be via mobile devices in a year."

    Gemma Gibson Manager of Student Support, StraighterLine

  • "One of the things I love about Live Chat is that it raises the visibility of text and allows me to analyse it much more easily that I can do …

    Colin McDougall Head of Digital
91 more testimonials currently locked

95 Case Studies

  • RBS Group - Customer Case Study

    Sarah Evans Head of Webchat & Social Media

  • Plusnet accelerates online sales and reduces costs with LivePerson

    Ben Fretwell Ecommerce Manager

  • Sky UK - Customer Case Study

    Tom Scott Managing Director, Customer Service Group
94 more case studies currently locked

7 Customer Videos

6 more videos currently locked

Additional LivePerson Information & Resources

Read LivePerson Reviews, Testimonials & Customer References from 92 real LivePerson customers.

Browse LivePerson Case Studies, Customer Success Stories, & Customer References from 95 businesses that use LivePerson.

Watch LivePerson Customer Videos to learn why 7 businesses chose LivePerson.

FeaturedCustomers has 2,116,323+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.