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LivePerson

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Read 92 LivePerson reviews and testimonials from customers, explore 95 case studies and customer success stories, and watch 7 customer videos to see why companies chose LivePerson as their Conversational AI

LivePerson, Inc. offers a cloud based platform that enables businesses to proactively connect in real time with customers via chat, voice, and content delivery at the right time, through the right channel, including websites, social media, and mobile devices. This "intelligent engagement" is driven by real time behavioral analytics, producing connections based on a true understanding of business objectives and customer needs.

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  • 92 Testimonials View
  • 95 Case Studies View
  • 7 Customer Videos View
Customer Rating Review Score based on 4194 reference ratings
4.7/5.0 (4194)

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    Customer Rating Review Score
    4.7 / 5.0 (4762)

    Best live chat and help desk software for customer support and online sales. LiveChat helps to build a level of trust with people browsing the website and makes them more likely to make a purchase. Increase overall customer satisfaction through a more personalized way of communication with LiveChat. Over 28,000 …

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92Testimonials

  • "We saw a 76 percent increase in volume from the first month to the second; it was amazing how quickly people took to it."

    Monica Hammond Outreach and Marketing Manager, United Way of Greater Atlanta

  • “We honestly don't know how we would have survived the last couple of months without the option to message — it truly saved our business.”

    Holly Carroll VP of Customer Service & Contact Center Operations

  • "Working with the Live Chat platform makes it easier for us to engage with our customers and direct them to the appropriate department for quick resolutions. It’s good for them …

    Suhaib Logde Head of Marketing
91 more testimonials currently locked

95 Case Studies

  • KDDI achieves 90% CSAT with LivePerson conversational messaging

  • PMI shifts 88% of customer conversations to messaging with LivePerson

  • Connecting with Distinct Audiences with Comprehensive Digital Engagement

    Edgar Rodriguez Commercial Analyst, Poder Comercial
94 more case studies currently locked

7 Customer Videos

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Additional LivePerson Information & Resources

Read LivePerson Reviews, Testimonials & Customer References from 92 real LivePerson customers.

Browse LivePerson Case Studies, Customer Success Stories, & Customer References from 95 businesses that use LivePerson.

Watch LivePerson Customer Videos to learn why 7 businesses chose LivePerson.

FeaturedCustomers has 2,052,246+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.