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LivePerson

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Read 92 LivePerson reviews and testimonials from customers, explore 67 case studies and customer success stories, and watch 7 customer videos to see why companies chose LivePerson as their Conversational AI

LivePerson, Inc. offers a cloud based platform that enables businesses to proactively connect in real time with customers via chat, voice, and content delivery at the right time, through the right channel, including websites, social media, and mobile devices. This "intelligent engagement" is driven by real time behavioral analytics, producing connections based on a true understanding of business objectives and customer needs.

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  • 92 Testimonials View
  • 67 Case Studies View
  • 7 Customer Videos View
Customer Rating Review Score based on 3980 reference ratings
4.7/5.0 (3980)

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    Customer Rating Review Score
    4.7 / 5.0 (4487)

    Best live chat and help desk software for customer support and online sales. LiveChat helps to build a level of trust with people browsing the website and makes them more likely to make a purchase. Increase overall customer satisfaction through a more personalized way of communication with LiveChat. Over 28,000 …

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92Testimonials

  • "We’re hearing from our customers that this is an experience that they’re not finding anywhere else in e‑commerce. We’re seeing more loyalty, higher lifetime value and just a deeper relationship …

    Jill Layfield Chief Executive Officer

  • “LivePerson’s Conversational Cloud makes it easy for us to make adjustments to campaigns as required, allowing Conduent to be highly responsive and agile which is critical to our success — …

    Neil Rixe Director of Technology

  • "Visitors love the ability to have questions answered quickly, without having to leave the keyboard."

    John Ridge Contact Center Director, Home Properties Inc.
91 more testimonials currently locked

67 Case Studies

  • Predictive Returns for Commonwealth Bank with Live Chat and Predictive Targeting

    Aris Kinnas Executive Manager of Digital Sales

  • Engaging with Customers and Prospects to Deliver the Answers they Need

    Paul Nesbitt Director, PAC Web Hosting Ltd

  • Creating a Personalized Engagement Experience for All Customers

    Melissa Burdon Director, Marketing Optimization
66 more case studies currently locked

7 Customer Videos

6 more videos currently locked

Additional LivePerson Information & Resources

Read LivePerson Reviews, Testimonials & Customer References from 92 real LivePerson customers.

Browse LivePerson Case Studies, Customer Success Stories, & Customer References from 67 businesses that use LivePerson.

Watch LivePerson Customer Videos to learn why 7 businesses chose LivePerson.

FeaturedCustomers has 1,897,032+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.