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Read 92 LivePerson reviews and testimonials from customers, explore 95 case studies and customer success stories, and watch 7 customer videos to see why companies chose LivePerson as their Conversational AI

LivePerson, Inc. offers a cloud based platform that enables businesses to proactively connect in real time with customers via chat, voice, and content delivery at the right time, through the right channel, including websites, social media, and mobile devices. This "intelligent engagement" is driven by real time behavioral analytics, producing connections based on a true understanding of business objectives and customer needs.

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  • 92 Testimonials View
  • 95 Case Studies View
  • 7 Customer Videos View
Customer Rating Review Score based on 4177 reference ratings
4.7/5.0 (4177)

Check out this Top Rated LivePerson alternative

  • Market Leader
    Customer Rating Review Score
    4.7 / 5.0 (4722)

    Best live chat and help desk software for customer support and online sales. LiveChat helps to build a level of trust with people browsing the website and makes them more likely to make a purchase. Increase overall customer satisfaction through a more personalized way of communication with LiveChat. Over 28,000 …

    Learn more about LiveChat

92Testimonials

  • "The only way to scale was to get away from manual ticketing and invest in messaging and automation."

    Yonina Ben Shimon Global Head of Customer Experience

  • "Live chat gives us the ability to humanize this online interaction while creating the capability to respond in real time."

    Chad Caudill Director, Customer Service and Warehouse Operations

  • "Working with the Live Chat platform makes it easier for us to engage with our customers and direct them to the appropriate department for quick resolutions. It’s good for them …

    Suhaib Logde Head of Marketing
91 more testimonials currently locked

95 Case Studies

  • Proactive Digital Engagement Calculates to a Delightful Experience

    Norm Happ VP of Sales, Small Business Financial Solutions

  • GenoLogics - Customer Case Study

    Aubree Hoover Sr. Manager, Product Management and Marketing, GenoLogics

  • Dental Insurance Agency reduces talk time by 10% with LivePerson

94 more case studies currently locked

7 Customer Videos

  • Bupa - Customer Success Story (Nick Blatt - Head of Digital Sales & Cross Referral)
    Play Video
    Nick Blatt Head of Digital Sales & Cross Referral
  • Bankwest - Customer Success Story (Louise Tovey - General Manager)
    Play Video
    Louise Tovey General Manager
  • Qwest Communications, Inc. - Customer Success Story (John Hines - Qwest Communications, Inc.)
    Play Video
    John Hines Qwest Communications, Inc.
6 more videos currently locked

Additional LivePerson Information & Resources

Read LivePerson Reviews, Testimonials & Customer References from 92 real LivePerson customers.

Browse LivePerson Case Studies, Customer Success Stories, & Customer References from 95 businesses that use LivePerson.

Watch LivePerson Customer Videos to learn why 7 businesses chose LivePerson.

FeaturedCustomers has 2,015,027+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.