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LivePerson

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Read 92 LivePerson reviews and testimonials from customers, explore 95 case studies and customer success stories, and watch 7 customer videos to see why companies chose LivePerson as their Conversational AI

LivePerson, Inc. offers a cloud based platform that enables businesses to proactively connect in real time with customers via chat, voice, and content delivery at the right time, through the right channel, including websites, social media, and mobile devices. This "intelligent engagement" is driven by real time behavioral analytics, producing connections based on a true understanding of business objectives and customer needs.

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  • 92 Testimonials View
  • 95 Case Studies View
  • 7 Customer Videos View
Customer Rating Review Score based on 4238 reference ratings
4.7/5.0 (4238)

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92Testimonials

  • "Bots are the next step in improving case management for our agents and delivering faster responses."

    Scott Rosen President and CEO

  • "The ICON chat implementation "outperformed initial success metrics since the first day it went live"."

    Jared Pratt CRM Manager

  • "Our ambition is to be the airline most loved by customers. That’s why we have embraced messaging and are meeting our customers’ needs in their channel of choice, on their …

    David Saines Operational Change Manager
91 more testimonials currently locked

95 Case Studies

  • Mantra Group exceeds incremental revenue target with intelligent online engagement

    Edward Easton Manager, Central Reservations Mantra Group

  • a major media company in the United Kingdom boosts sales 20% with …

  • Rideshare Company Gett Uses Bots to Answer 50% of Customer Questions, Achieving …

    Yonina Ben Shimon Global Head of Customer Experience
94 more case studies currently locked

7 Customer Videos

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Additional LivePerson Information & Resources

Read LivePerson Reviews, Testimonials & Customer References from 92 real LivePerson customers.

Browse LivePerson Case Studies, Customer Success Stories, & Customer References from 95 businesses that use LivePerson.

Watch LivePerson Customer Videos to learn why 7 businesses chose LivePerson.

FeaturedCustomers has 2,121,484+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.