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72 LiveChat Case Studies

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  • Grasping new opportunities through an online chat

    Jakub KopiczakMarketing Manager

  • GTT Uses LiveChat as a Primary Support Channel and Reduce the Number of Phone Calls by 50%

    Justin NeddChief Executive Officer

  • Recurly improves ticket resolution time with LiveChat

    Rachel QuickSenior Director of Customer Support

  • Logical Position Increases Sales by Over 30%

    Tony PalazzoVP of Marketing

  • Bank of American Fork delivers high customer service standards with LiveChat

    Joshua EvertonVP and eSolutions Manager

  • BBB Boston Improves customer service with LiveChat

    Deanna LibertiVice President of Operations, BBB Boston

  • How Plasticprinters.com saves thousands on lead generation by using LiveChat

    Nate JohnsonMarketing Manager, Plastic Printers

  • LiveChat offers a real-time chat alternative to phone and email for Warby Parker

    Mara CastroDirector of Customer Experience

  • Rushcliff offers LiveChat within their software

    James AustinDirector, Support Services

  • Proactive customer service through LiveChat brings Scottevest closer to clients

    Scott JordanCEO

  • LiveChat overtakes phone as a main customer service tool at Media Temple

    Shiloh GealogoProject Manager

  • Home Exchange substitutes phone and email communication with LiveChat

    Ed KushinsHomeExchange

  • Support from start to end nets 10% conversion rate increase

    Joe FlanaganCampaign Director, Resume Companion

  • Lunarpages notes 15% sales increase with LiveChat

    Alfonso FernandezMarketing Manager, Lunarpages

  • Depositphotos aiming for 100% customer satisfaction score

    Anna ZakharchenkoHead of Sales Department
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