LiveChat

Premium
Read 112 LiveChat reviews and testimonials from customers, explore 72 case studies and customer success stories, and watch 22 customer videos to see why companies chose LiveChat as their Live Chat Software

Best live chat and help desk software for customer support and online sales.

LiveChat helps to build a level of trust with people browsing the website and makes them more likely to make a purchase. Increase overall customer satisfaction through a more personalized way of communication with LiveChat.

Over 28,000 companies rely on LiveChat in their everyday duties. Some of the major ones include: Ikea, Acer, Samsung, RyanAir, PayPal, Kaspersky Lab, LG, Suzuki, and Renault.

Try LiveChat for free!

Show more
Category:
Customer Rating Review Scorebased on 4197 reference ratings
4.7/5.0 (4197)
  • Market Leader 2025 2025
    Summer 2025Market LeaderLive Chat Software
    Press ReleaseReport

More from LiveChat

Featured Testimonials

  • “LiveChat has an understandable front-end and the reporting capabilities.”

    Geno M.Passionate Customer Service Leader

  • "Many features that make usage and reporting more efficient. Like the Canned Responses, Report view by Tags, Date, Agent. LiveChat almost anticipates every way a user would need information quickly and effectively. Great job LiveChat! :)"

    Iylia KamalDigital Engagement Advocate

  • "We wanted to make our customer service to differentiate us from competitors."

    Vincent ThaiDirector of Customer Advocacy, Roku
Load additional Testimonials

Featured Case Studies

  • Direct365 uses two types of LiveChat invitations to get in touch with visitors

    Kristin HodgkinsonDigital Marketing Manager

  • Benchmark Closes More Sales and Retains Customers with LiveChat

    Daniel MillerMarketing Director

  • Mr Lender Increases Customer Engagement With LiveChat

    Robyn SpyersMarketing Officer
Load additional Case Studies

Featured Customer Videos

Load additional Videos

Additional LiveChat Information & Resources

Read LiveChat Reviews, Testimonials & Customer References from 112 real LiveChat customers.

Browse LiveChat Case Studies, Customer Success Stories, & Customer References from 72 businesses that use LiveChat.

Watch LiveChat Customer Videos to learn why 22 businesses chose LiveChat.

FeaturedCustomers has 1,828,942+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.