LiveChat

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Read 112 LiveChat reviews and testimonials from customers, explore 72 case studies and customer success stories, and watch 22 customer videos to see why companies chose LiveChat as their Live Chat Software

Best live chat and help desk software for customer support and online sales.

LiveChat helps to build a level of trust with people browsing the website and makes them more likely to make a purchase. Increase overall customer satisfaction through a more personalized way of communication with LiveChat.

Over 28,000 companies rely on LiveChat in their everyday duties. Some of the major ones include: Ikea, Acer, Samsung, RyanAir, PayPal, Kaspersky Lab, LG, Suzuki, and Renault.

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Customer Rating Review Scorebased on 4470 reference ratings
4.7/5.0 (4470)
  • Market Leader 2025 2025
    Summer 2025Market LeaderLive Chat Software
    Press ReleaseReport

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Featured Testimonials

  • "We appreciate that our customers are looking to borrow money fast and therefore when they have questions, they want them to be answered fast. LiveChat allows us to accommodate our customers’ needs."

    Daniel TannenbaumDigital Marketing Manager

  • "Every startup website should have LiveChat! We have been amazed at the connections we have gained from implementing this incredibly powerful yet simple tool on our site. And with the LiveChat mobile app, we chat with people on our website right from our phones, like we are texting. It's very simple yet has all the functionality we need. This tool has brought us business we would not have received otherwise. Big fans!"

    Tim HolladayChief Executive Officer and Co-Founder

  • "LiveChat software has helped us immensely in quickly helping our guests with any questions or issues they may have in the most efficient and professional manner."

    Dustin BurkeIT Coordinator
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Featured Case Studies

  • Edmund Optics® Handles Almost 50% of Customer Interactions through LiveChat

    Greg WolfProduct Support Manager

  • Lunarpages notes 15% sales increase with LiveChat

    Alfonso FernandezMarketing Manager, Lunarpages

  • How Sensorem turns higher customer satisfaction into extending average contract length and increased customer lifetime value

    Johan DanielssonCo-founder
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Featured Customer Videos

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Additional LiveChat Information & Resources

Read LiveChat Reviews, Testimonials & Customer References from 112 real LiveChat customers.

Browse LiveChat Case Studies, Customer Success Stories, & Customer References from 72 businesses that use LiveChat.

Watch LiveChat Customer Videos to learn why 22 businesses chose LiveChat.

FeaturedCustomers has 1,893,170+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.