LiveChat

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Read 112 LiveChat reviews and testimonials from customers, explore 72 case studies and customer success stories, and watch 22 customer videos to see why companies chose LiveChat as their Live Chat Software

Best live chat and help desk software for customer support and online sales.

LiveChat helps to build a level of trust with people browsing the website and makes them more likely to make a purchase. Increase overall customer satisfaction through a more personalized way of communication with LiveChat.

Over 28,000 companies rely on LiveChat in their everyday duties. Some of the major ones include: Ikea, Acer, Samsung, RyanAir, PayPal, Kaspersky Lab, LG, Suzuki, and Renault.

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Customer Rating Review Scorebased on 4285 reference ratings
4.7/5.0 (4285)
  • Market Leader 2025 2025
    Summer 2025Market LeaderLive Chat Software
    Press ReleaseReport

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Featured Testimonials

  • “We constantly get customers who exclaim that having chat is incredibly helpful and that our competitors don’t offer the channel.”

    Tamina ZaheriCustomer Experience Advisor

  • “We were impressed by the advanced functionality LiveChat provided. From auto chat routing, chat groups, and languages, to pop-up message automation. These things may sound common now, but at the time we were looking for a chat software, they were exclusive.”

    Daniel MillerMarketing Director

  • "LiveChat software has helped us immensely in quickly helping our guests with any questions or issues they may have in the most efficient and professional manner."

    Dustin BurkeIT Coordinator
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Featured Case Studies

  • How Sephora Uses LiveChat To Grow Sales and Increase Customer Satisfaction

    Milena WojewodaDigital Project Specialist

  • The Pilot Group tailors service to customers’ needs thanks to LiveChat

    Jane DmitrievaSales Manager

  • Deviniti - Customer Case Study

    Piotr DoroszChief Executive Officer
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Featured Customer Videos

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Additional LiveChat Information & Resources

Read LiveChat Reviews, Testimonials & Customer References from 112 real LiveChat customers.

Browse LiveChat Case Studies, Customer Success Stories, & Customer References from 72 businesses that use LiveChat.

Watch LiveChat Customer Videos to learn why 22 businesses chose LiveChat.

FeaturedCustomers has 1,845,984+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.