LiveChat

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Read 112 LiveChat reviews and testimonials from customers, explore 72 case studies and customer success stories, and watch 22 customer videos to see why companies chose LiveChat as their Live Chat Software

Best live chat and help desk software for customer support and online sales.

LiveChat helps to build a level of trust with people browsing the website and makes them more likely to make a purchase. Increase overall customer satisfaction through a more personalized way of communication with LiveChat.

Over 28,000 companies rely on LiveChat in their everyday duties. Some of the major ones include: Ikea, Acer, Samsung, RyanAir, PayPal, Kaspersky Lab, LG, Suzuki, and Renault.

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Customer Rating Review Scorebased on 4120 reference ratings
4.7/5.0 (4120)
  • Market Leader 2024 2024
    Summer 2024Market LeaderLive Chat Software
    Press ReleaseReport

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Featured Testimonials

  • "LiveChat is very easy to set up and get your team started. They provide great tools for education and training our team. Within hours, they are ready to go live. Their customer service is also very responsive and thoughtful in helping us resolve problems. Also like the flexibility to change #of seats based on the cyclical nature of our business."

    Kimberly Y. MooreFounder and Chief Executive Officer

  • "We wanted to give our customers another method of communicating with our reservation agents. The majority of our business comes from our website; we had hoped that providing an online option to our web-based consumers would also improve their experience on www.foxrentacar.com."

    Jakub KopiczakMarketing Manager

  • "LiveChat offered a real time response to our service issues and customer queries. As a brand held in high regard we felt it was necessary to provide a service to match that expectation."

    Paul LewisService Operations Manager
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Featured Case Studies

  • Otel.com Takes Customer Service to Another Level with LiveChat

    Oguz HasanustaIT Project Manager

  • Tier1FX takes on the forex market through LiveChat customer service

    Yana MarinovaBack Office & Support Manager

  • Luxury Estates International delivers the best first–class service thanks to LiveChat

    Leah VigilDirector of Marketing
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Featured Customer Videos

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Additional LiveChat Information & Resources

Read LiveChat Reviews, Testimonials & Customer References from 112 real LiveChat customers.

Browse LiveChat Case Studies, Customer Success Stories, & Customer References from 72 businesses that use LiveChat.

Watch LiveChat Customer Videos to learn why 22 businesses chose LiveChat.

FeaturedCustomers has 1,813,782+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.