LiveChat

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Read 112 LiveChat reviews and testimonials from customers, explore 72 case studies and customer success stories, and watch 22 customer videos to see why companies chose LiveChat as their Live Chat Software

Best live chat and help desk software for customer support and online sales.

LiveChat helps to build a level of trust with people browsing the website and makes them more likely to make a purchase. Increase overall customer satisfaction through a more personalized way of communication with LiveChat.

Over 28,000 companies rely on LiveChat in their everyday duties. Some of the major ones include: Ikea, Acer, Samsung, RyanAir, PayPal, Kaspersky Lab, LG, Suzuki, and Renault.

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  • 112 Testimonials View
  • 72 Case Studies View
  • 22 Customer Videos View
Customer Rating Review Score based on 4609 reference ratings
4.7/5.0 (4609)
  • Summer 2025 Market Leader Live Chat Software
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Featured Testimonials

  • "At Lunarpages we are committed to provide a customer first experience. By offering our customers the ability to communicate with us via LiveChat, we are able to provide that experience."

    Alfonso Fernandez Marketing Manager, Lunarpages

  • "LiveChat is easy to use and allows fast and efficient communication with our prospects. A dashboard enables performance monitoring to improve the efficiency of our responses and gives us the …

    Antoine d'Aspremont Lynden Digital Marketer

  • "A beautiful thing about LiveChat is that it connects all the customers in a fast, efficient and simple way."

    Sarvar Azimovich Co-founder
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Featured Case Studies

  • Benchmark Closes More Sales and Retains Customers with LiveChat

    Daniel Miller Marketing Director

  • Europcar Turns Visitors into Potential Customers with LiveChat

    Hervé Epp Fleet Remarketing Coordinator

  • GetResponse increases customer retention with faster customer service through LiveChat

    Marcin Łańcucki Customer Success Director
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Featured Customer Videos

  • Warby Parker - Customer Success Story (Mara Castro - Director of Customer Experience)
    Play Video
    Mara Castro Director of Customer Experience
  • Orange - Customer Success Story (Sylwia Matusiak - Team Manager)
    Play Video
    Sylwia Matusiak Team Manager
  • Media Temple - Customer Success Story (Robert Gregory - Media Temple)
    Play Video
    Robert Gregory Vice president of Customer Service
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Additional LiveChat Information & Resources

Read LiveChat Reviews, Testimonials & Customer References from 112 real LiveChat customers.

Browse LiveChat Case Studies, Customer Success Stories, & Customer References from 72 businesses that use LiveChat.

Watch LiveChat Customer Videos to learn why 22 businesses chose LiveChat.

FeaturedCustomers has 1,911,116+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.