LiveChat

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Read 112 LiveChat reviews and testimonials from customers, explore 72 case studies and customer success stories, and watch 22 customer videos to see why companies chose LiveChat as their Live Chat Software

Best live chat and help desk software for customer support and online sales.

LiveChat helps to build a level of trust with people browsing the website and makes them more likely to make a purchase. Increase overall customer satisfaction through a more personalized way of communication with LiveChat.

Over 28,000 companies rely on LiveChat in their everyday duties. Some of the major ones include: Ikea, Acer, Samsung, RyanAir, PayPal, Kaspersky Lab, LG, Suzuki, and Renault.

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  • 112 Testimonials View
  • 72 Case Studies View
  • 22 Customer Videos View
Customer Rating Review Score based on 4639 reference ratings
4.7/5.0 (4639)
  • Summer 2025 Market Leader Live Chat Software
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Featured Testimonials

  • "The expectation for online consumers today is such that one expects support within minutes during an online purchase. Prijsvergelijken.nl uses LiveChat to give users a fast and free response."

    Edwin Jonker CEO

  • "LiveChat is very easy to set up and get your team started. They provide great tools for education and training our team. Within hours, they are ready to go live. …

    Kimberly Y. Moore Founder and Chief Executive Officer

  • "We can see that our customers like this channel because they were quick to adopt it and continue to use it. We also have a high customer satisfaction in this …

    Josefine Forssell Customer Operations Manager
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Featured Case Studies

  • Bank of American Fork delivers high customer service standards with LiveChat

    Joshua Everton VP and eSolutions Manager

  • How Sephora Uses LiveChat To Grow Sales and Increase Customer Satisfaction

    Milena Wojewoda Digital Project Specialist

  • Kinguin Makes Livechat Their Main Communication Channel and Reach 97% of Customer …

    Michal Haze Head of Customer Experience
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Featured Customer Videos

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Additional LiveChat Information & Resources

Read LiveChat Reviews, Testimonials & Customer References from 112 real LiveChat customers.

Browse LiveChat Case Studies, Customer Success Stories, & Customer References from 72 businesses that use LiveChat.

Watch LiveChat Customer Videos to learn why 22 businesses chose LiveChat.

FeaturedCustomers has 1,911,838+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.