LiveChat

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Read 112 LiveChat reviews and testimonials from customers, explore 72 case studies and customer success stories, and watch 22 customer videos to see why companies chose LiveChat as their Live Chat Software

Best live chat and help desk software for customer support and online sales.

LiveChat helps to build a level of trust with people browsing the website and makes them more likely to make a purchase. Increase overall customer satisfaction through a more personalized way of communication with LiveChat.

Over 28,000 companies rely on LiveChat in their everyday duties. Some of the major ones include: Ikea, Acer, Samsung, RyanAir, PayPal, Kaspersky Lab, LG, Suzuki, and Renault.

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Customer Rating Review Scorebased on 4222 reference ratings
4.7/5.0 (4222)
  • Market Leader 2025 2025
    Summer 2025Market LeaderLive Chat Software
    Press ReleaseReport

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Featured Testimonials

  • "Our goal is to help our clients grow their businesses. Through their success we earn lifetime customers, referrals, and strategic partners. We do this by consulting with our clients regarding their needs and delivering a full solution that fits their business goals."

    Nate JohnsonMarketing Manager, Plastic Printers

  • "When I talked to your support team, I said, ‘Look, there’s this website I visited, and their chat function was really good. I want it to look the same on our website. I want the greeting to pop up for all our website visitors.’ Your agents told me how to do it all and clearly explained how we could get it on site fast without involving our developers."

    Johan DanielssonCo-founder

  • “We constantly get customers who exclaim that having chat is incredibly helpful and that our competitors don’t offer the channel.”

    Tamina ZaheriCustomer Experience Advisor
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Featured Case Studies

  • Cabins of the Smoky Mountains speeds up its customer service thanks to LiveChat

    Dustin BurkeIT Coordinator

  • Jerome’s Furniture sees 10x times better conversion after implementing LiveChat

    Scott PerryDirector of Ecommerce

  • Pickaweb exceeds customer expectations with LiveChat

    Tony MesserCEO
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Featured Customer Videos

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Additional LiveChat Information & Resources

Read LiveChat Reviews, Testimonials & Customer References from 112 real LiveChat customers.

Browse LiveChat Case Studies, Customer Success Stories, & Customer References from 72 businesses that use LiveChat.

Watch LiveChat Customer Videos to learn why 22 businesses chose LiveChat.

FeaturedCustomers has 1,835,185+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.