LiveChat

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Read 112 LiveChat reviews and testimonials from customers, explore 72 case studies and customer success stories, and watch 22 customer videos to see why companies chose LiveChat as their Live Chat Software

Best live chat and help desk software for customer support and online sales.

LiveChat helps to build a level of trust with people browsing the website and makes them more likely to make a purchase. Increase overall customer satisfaction through a more personalized way of communication with LiveChat.

Over 28,000 companies rely on LiveChat in their everyday duties. Some of the major ones include: Ikea, Acer, Samsung, RyanAir, PayPal, Kaspersky Lab, LG, Suzuki, and Renault.

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  • 112 Testimonials View
  • 72 Case Studies View
  • 22 Customer Videos View
Customer Rating Review Score based on 4685 reference ratings
4.7/5.0 (4685)
  • Summer 2025 Market Leader Live Chat Software
    Press Release Report

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Featured Testimonials

  • "We felt like LiveChat would enable parents to reach out during a quick break at work, without having to make a phone call. Our goal was to make sure parents …

    Callie Rae McCarthy Steve & Kate’s Camp

  • "Beginning the relationship early in a student’s search is so essential in Higher Education today. LiveChat helps us to meet the needs of our students and families immediately."

    Sarah Gibbs Director of Admissions

  • "I'm going to keep this short and sweet. LiveChat is s one of those apps that just works. We can rest easy knowing that in over a year of usage …

    Jeremy Kinstlinger Head of Retail FX
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Featured Case Studies

  • Regentsmead Wins Innovation Award Using LiveChat

    Jeremy Woolf New Business Executive

  • BBB Boston Improves customer service with LiveChat

    Deanna Liberti Vice President of Operations, BBB Boston

  • Movember Reaches 97% Customer Satisfaction Over 13,000 Chats with LiveChat

    Alana Tozer Movember
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Featured Customer Videos

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Additional LiveChat Information & Resources

Read LiveChat Reviews, Testimonials & Customer References from 112 real LiveChat customers.

Browse LiveChat Case Studies, Customer Success Stories, & Customer References from 72 businesses that use LiveChat.

Watch LiveChat Customer Videos to learn why 22 businesses chose LiveChat.

FeaturedCustomers has 1,958,193+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.