LiveChat

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Read 112 LiveChat reviews and testimonials from customers, explore 83 case studies and customer success stories, and watch 22 customer videos to see why companies chose LiveChat as their Live Chat Software

Best live chat and help desk software for customer support and online sales.

LiveChat helps to build a level of trust with people browsing the website and makes them more likely to make a purchase. Increase overall customer satisfaction through a more personalized way of communication with LiveChat.

Over 28,000 companies rely on LiveChat in their everyday duties. Some of the major ones include: Ikea, Acer, Samsung, RyanAir, PayPal, Kaspersky Lab, LG, Suzuki, and Renault.

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  • 112 Testimonials View
  • 83 Case Studies View
  • 22 Customer Videos View
Customer Rating Review Score based on 4870 reference ratings
4.7/5.0 (4870)
  • Summer 2026 Market Leader Live Chat Software
    Press Release Report

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Featured Testimonials

  • "We have people inquiring about specifics around new and used cars. The objective is to collate contact details for sales chaps to follow up."

    Simon Keeley Digital Marketing Manager

  • "LiveChat is cheaper than some competitors without sacrificing quality and functionality."

    Christopher Reynolds Director

  • "With a mission to deliver the best first–class customer service, it was only natural for us to have the best in live chat software."

    Leah Vigil Director of Marketing
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Featured Case Studies

  • The Pilot Group reaches 99.4% customer happiness with LiveChat

    Jane Dmitrieva Sales Manager

  • Sephora increases average order value by 25% with LiveChat

    Milena Wojewoda Digital Project Specialist

  • Logical Position boosts inbound sales 30–40% with LiveChat

    Tony Palazzo VP of Marketing
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Featured Customer Videos

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Additional LiveChat Information & Resources

Read LiveChat Reviews, Testimonials & Customer References from 112 real LiveChat customers.

Browse LiveChat Case Studies, Customer Success Stories, & Customer References from 83 businesses that use LiveChat.

Watch LiveChat Customer Videos to learn why 22 businesses chose LiveChat.

FeaturedCustomers has 2,138,514+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.