LiveChat

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Read 112 LiveChat reviews and testimonials from customers, explore 72 case studies and customer success stories, and watch 22 customer videos to see why companies chose LiveChat as their Live Chat Software

Best live chat and help desk software for customer support and online sales.

LiveChat helps to build a level of trust with people browsing the website and makes them more likely to make a purchase. Increase overall customer satisfaction through a more personalized way of communication with LiveChat.

Over 28,000 companies rely on LiveChat in their everyday duties. Some of the major ones include: Ikea, Acer, Samsung, RyanAir, PayPal, Kaspersky Lab, LG, Suzuki, and Renault.

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  • 112 Testimonials View
  • 72 Case Studies View
  • 22 Customer Videos View
Customer Rating Review Score based on 4549 reference ratings
4.7/5.0 (4549)
  • Summer 2025 Market Leader Live Chat Software
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Featured Testimonials

  • "We can actively save time and respond faster to customers using LiveChat which helps our teams to build trust and confidence with customers and prospects."

    Kristin Hodgkinson Digital Marketing Manager

  • "We’ve demonstrated time and time again that when you put chatters who are highly trained and monitored, combined with a deep understanding of data driven decisions you can get amazing …

    Jonny Everett Director of Customer Development

  • "We aim to work with customers from start to finish and we are with them all the way to the end of the interview process, if needed, with any job …

    Joe Flanagan Campaign Director, Resume Companion
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Featured Case Studies

  • How Green Retreats Uses LiveChat to Control the Flow of Communication into …

    Vari Vilson Assistant Marketing Manager

  • Lift Kits 4 Less grows sales with LiveChat installed at their Magento …

    Tim Corona National Sales Manager

  • Europcar Turns Visitors into Potential Customers with LiveChat

    Hervé Epp Fleet Remarketing Coordinator
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Featured Customer Videos

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Additional LiveChat Information & Resources

Read LiveChat Reviews, Testimonials & Customer References from 112 real LiveChat customers.

Browse LiveChat Case Studies, Customer Success Stories, & Customer References from 72 businesses that use LiveChat.

Watch LiveChat Customer Videos to learn why 22 businesses chose LiveChat.

FeaturedCustomers has 1,908,685+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.