LiveChat

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Read 112 LiveChat reviews and testimonials from customers, explore 72 case studies and customer success stories, and watch 22 customer videos to see why companies chose LiveChat as their Live Chat Software

Best live chat and help desk software for customer support and online sales.

LiveChat helps to build a level of trust with people browsing the website and makes them more likely to make a purchase. Increase overall customer satisfaction through a more personalized way of communication with LiveChat.

Over 28,000 companies rely on LiveChat in their everyday duties. Some of the major ones include: Ikea, Acer, Samsung, RyanAir, PayPal, Kaspersky Lab, LG, Suzuki, and Renault.

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  • 112 Testimonials View
  • 72 Case Studies View
  • 22 Customer Videos View
Customer Rating Review Score based on 4744 reference ratings
4.7/5.0 (4744)
  • Summer 2026 Market Leader Live Chat Software
    Press Release Report

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Featured Testimonials

  • "We aim to work with customers from start to finish and we are with them all the way to the end of the interview process, if needed, with any job …

    Joe Flanagan Campaign Director, Resume Companion

  • “LiveChat offered us a way to meet the growing demand for support without growing staff at an equal pace.”

    Justin Nedd Chief Executive Officer

  • "We found people who engaged in chat had an ecommerce conversion rate 1000% higher than non-chat users."

    Scott Perry Director of Ecommerce
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Featured Case Studies

  • How Unimart Excels in Customer Service by Using the Data Available in …

    Roberto Jimenez General Director

  • Nju Mobile develops its brand image via LiveChat

    Anita Patla Team Manager

  • Regentsmead Wins Innovation Award Using LiveChat

    Jeremy Woolf New Business Executive
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Featured Customer Videos

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Additional LiveChat Information & Resources

Read LiveChat Reviews, Testimonials & Customer References from 112 real LiveChat customers.

Browse LiveChat Case Studies, Customer Success Stories, & Customer References from 72 businesses that use LiveChat.

Watch LiveChat Customer Videos to learn why 22 businesses chose LiveChat.

FeaturedCustomers has 2,036,669+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.