LiveChat

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Read 112 LiveChat reviews and testimonials from customers, explore 72 case studies and customer success stories, and watch 22 customer videos to see why companies chose LiveChat as their Live Chat Software

Best live chat and help desk software for customer support and online sales.

LiveChat helps to build a level of trust with people browsing the website and makes them more likely to make a purchase. Increase overall customer satisfaction through a more personalized way of communication with LiveChat.

Over 28,000 companies rely on LiveChat in their everyday duties. Some of the major ones include: Ikea, Acer, Samsung, RyanAir, PayPal, Kaspersky Lab, LG, Suzuki, and Renault.

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  • 112 Testimonials View
  • 72 Case Studies View
  • 22 Customer Videos View
Customer Rating Review Score based on 4586 reference ratings
4.7/5.0 (4586)
  • Summer 2025 Market Leader Live Chat Software
    Press Release Report

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Featured Testimonials

  • "When I talked to your support team, I said, ‘Look, there’s this website I visited, and their chat function was really good. I want it to look the same on …

    Johan Danielsson Co-founder

  • "We were looking for a chat system for our company because we wanted to improve the experience that candidates had visiting our career sites. It puts them at ease when …

    Ellen Garcia Web & UX Design Lead

  • “LiveChat has an understandable front-end and the reporting capabilities.”

    Geno M. Passionate Customer Service Leader
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Featured Case Studies

  • ForSaleByOwner is growing 100% a year since they implemented LiveChat

    Colin Sacks Owner

  • Europcar Turns Visitors into Potential Customers with LiveChat

    Hervé Epp Fleet Remarketing Coordinator

  • Lift Kits 4 Less grows sales with LiveChat installed at their Magento …

    Tim Corona National Sales Manager
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Featured Customer Videos

  • Rushcliff - Customer Success Story (James Austin - Director, Support Services )
    Play Video
    James Austin Director, Support Services
  • Boost your conversion by 485% LiveChat
    Play Video
    Joe Anderson AutoAccessoriesGarage.com
  • Media Temple - Customer Success Story (Robert Gregory - Media Temple)
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    Robert Gregory Vice president of Customer Service
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Additional LiveChat Information & Resources

Read LiveChat Reviews, Testimonials & Customer References from 112 real LiveChat customers.

Browse LiveChat Case Studies, Customer Success Stories, & Customer References from 72 businesses that use LiveChat.

Watch LiveChat Customer Videos to learn why 22 businesses chose LiveChat.

FeaturedCustomers has 1,910,702+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.