LiveChat

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Read 112 LiveChat reviews and testimonials from customers, explore 72 case studies and customer success stories, and watch 22 customer videos to see why companies chose LiveChat as their Live Chat Software

Best live chat and help desk software for customer support and online sales.

LiveChat helps to build a level of trust with people browsing the website and makes them more likely to make a purchase. Increase overall customer satisfaction through a more personalized way of communication with LiveChat.

Over 28,000 companies rely on LiveChat in their everyday duties. Some of the major ones include: Ikea, Acer, Samsung, RyanAir, PayPal, Kaspersky Lab, LG, Suzuki, and Renault.

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  • 112 Testimonials View
  • 72 Case Studies View
  • 22 Customer Videos View
Customer Rating Review Score based on 4804 reference ratings
4.7/5.0 (4804)
  • Summer 2026 Market Leader Live Chat Software
    Press Release Report

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Featured Testimonials

  • "We have people inquiring about specifics around new and used cars. The objective is to collate contact details for sales chaps to follow up."

    Simon Keeley Digital Marketing Manager

  • "If you have a business, and you have a website then you need this! LiveChat was the missing link to our customer service and we have had nothing but positive …

    Lea Emerson Mapping Coordinator

  • "We were looking for a chat system for our company because we wanted to improve the experience that candidates had visiting our career sites. It puts them at ease when …

    Ellen Garcia Web & UX Design Lead
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Featured Case Studies

  • EasyCompanies cuts the red tape with efficient support via LiveChat

    Alex Whiteside Managing Director

  • Lift Kits 4 Less grows sales with LiveChat installed at their Magento …

    Tim Corona National Sales Manager

  • SmugMug Supports Customers with LiveChat and Achieves 94% Customer Satisfaction

    Denise Twum Support Process Manager
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Featured Customer Videos

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Additional LiveChat Information & Resources

Read LiveChat Reviews, Testimonials & Customer References from 112 real LiveChat customers.

Browse LiveChat Case Studies, Customer Success Stories, & Customer References from 72 businesses that use LiveChat.

Watch LiveChat Customer Videos to learn why 22 businesses chose LiveChat.

FeaturedCustomers has 2,106,770+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.