Best live chat and help desk software for customer support and online sales.
LiveChat helps to build a level of trust with people browsing the website and makes them more likely to make a purchase. Increase overall customer satisfaction through a more personalized way of communication with LiveChat.
Over 28,000 companies rely on LiveChat in their everyday duties. Some of the major ones include: Ikea, Acer, Samsung, RyanAir, PayPal, Kaspersky Lab, LG, Suzuki, and Renault.
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"It has significantly helped us assist more customers and received mostly positive feedback from the users. We will certainly put more effort in this area and keep on developing bots — we want to make it more advanced, more human-like, and with better Satisfaction Rate."
"We use LiveChat for both support and sales. We love the groups feature because we have areas on the website that direct customers to either chat with a support agent or a styling agent."
"A lot of support services offer a full email, chat and phone package but we found their live chat functionality was not as extensive as yours. LiveChat made a product that does just one thing really well and exactly as we needed it."
Read LiveChat Reviews, Testimonials & Customer References from 112 real LiveChat customers.
Browse LiveChat Case Studies, Customer Success Stories, & Customer References from 72 businesses that use LiveChat.
Watch LiveChat Customer Videos to learn why 22 businesses chose LiveChat.
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