LiveChat

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Read 112 LiveChat reviews and testimonials from customers, explore 72 case studies and customer success stories, and watch 22 customer videos to see why companies chose LiveChat as their Live Chat Software

Best live chat and help desk software for customer support and online sales.

LiveChat helps to build a level of trust with people browsing the website and makes them more likely to make a purchase. Increase overall customer satisfaction through a more personalized way of communication with LiveChat.

Over 28,000 companies rely on LiveChat in their everyday duties. Some of the major ones include: Ikea, Acer, Samsung, RyanAir, PayPal, Kaspersky Lab, LG, Suzuki, and Renault.

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  • 112 Testimonials View
  • 72 Case Studies View
  • 22 Customer Videos View
Customer Rating Review Score based on 4540 reference ratings
4.7/5.0 (4540)
  • Summer 2025 Market Leader Live Chat Software
    Press Release Report

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Featured Testimonials

  • "LiveChat is cheaper than some competitors without sacrificing quality and functionality."

    Christopher Reynolds Director

  • "We've used this product for several years now. I don't usually do reviews, but we are so pleased with LiveChat! If you are in the market for a live chat, …

    Jennifer Johnson Owner / Agent

  • "Beginning the relationship early in a student’s search is so essential in Higher Education today. LiveChat helps us to meet the needs of our students and families immediately."

    Sarah Gibbs Director of Admissions
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Featured Case Studies

  • How Unimart Excels in Customer Service by Using the Data Available in …

    Roberto Jimenez General Director

  • Central Desktop increases its use of LiveChat as the company grows

    Mark Fordham Director of Services

  • EasyCompanies cuts the red tape with efficient support via LiveChat

    Alex Whiteside Managing Director
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Featured Customer Videos

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Additional LiveChat Information & Resources

Read LiveChat Reviews, Testimonials & Customer References from 112 real LiveChat customers.

Browse LiveChat Case Studies, Customer Success Stories, & Customer References from 72 businesses that use LiveChat.

Watch LiveChat Customer Videos to learn why 22 businesses chose LiveChat.

FeaturedCustomers has 1,906,795+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.