LiveChat

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Read 112 LiveChat reviews and testimonials from customers, explore 72 case studies and customer success stories, and watch 22 customer videos to see why companies chose LiveChat as their Live Chat Software

Best live chat and help desk software for customer support and online sales.

LiveChat helps to build a level of trust with people browsing the website and makes them more likely to make a purchase. Increase overall customer satisfaction through a more personalized way of communication with LiveChat.

Over 28,000 companies rely on LiveChat in their everyday duties. Some of the major ones include: Ikea, Acer, Samsung, RyanAir, PayPal, Kaspersky Lab, LG, Suzuki, and Renault.

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Customer Rating Review Scorebased on 4114 reference ratings
4.7/5.0 (4114)
  • Market Leader 2024 2024
    Summer 2024Market LeaderLive Chat Software
    Press ReleaseReport

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Featured Testimonials

  • "At Lunarpages we are committed to provide a customer first experience. By offering our customers the ability to communicate with us via LiveChat, we are able to provide that experience."

    Alfonso FernandezMarketing Manager, Lunarpages

  • "We’re a tech company, so we wanted to make sure we were catering to all suitable ways our customers wanted to get in touch with us. Speed & visibility is very important to us and LiveChat helps to cover both of those perfectly. We also love the reporting available, as it makes it an easy job for us to monitor our chat satisfaction & predict cover levels. Beyond the product, a gold star goes to the LiveChat team. Since developing a relationship on social media we have had several conversations around live chat and how best to use it's features."

    Jessie DaviesContent Manager

  • "LiveChat is a very seamless product, we never think about it, we just use it."

    Mark FordhamDirector of Services
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Featured Case Studies

  • Direct365 uses two types of LiveChat invitations to get in touch with visitors

    Kristin HodgkinsonDigital Marketing Manager

  • Nju Mobile develops its brand image via LiveChat

    Anita PatlaTeam Manager

  • Home Exchange substitutes phone and email communication with LiveChat

    Ed KushinsHomeExchange
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Featured Customer Videos

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Additional LiveChat Information & Resources

Read LiveChat Reviews, Testimonials & Customer References from 112 real LiveChat customers.

Browse LiveChat Case Studies, Customer Success Stories, & Customer References from 72 businesses that use LiveChat.

Watch LiveChat Customer Videos to learn why 22 businesses chose LiveChat.

FeaturedCustomers has 1,811,236+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.