LiveChat

Premium
Read 112 LiveChat reviews and testimonials from customers, explore 72 case studies and customer success stories, and watch 22 customer videos to see why companies chose LiveChat as their Live Chat Software

Best live chat and help desk software for customer support and online sales.

LiveChat helps to build a level of trust with people browsing the website and makes them more likely to make a purchase. Increase overall customer satisfaction through a more personalized way of communication with LiveChat.

Over 28,000 companies rely on LiveChat in their everyday duties. Some of the major ones include: Ikea, Acer, Samsung, RyanAir, PayPal, Kaspersky Lab, LG, Suzuki, and Renault.

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Customer Rating Review Scorebased on 4146 reference ratings
4.7/5.0 (4146)
  • Market Leader 2024 2024
    Summer 2024Market LeaderLive Chat Software

Featured Testimonials

  • "It has significantly helped us assist more customers and received mostly positive feedback from the users. We will certainly put more effort in this area and keep on developing bots — we want to make it more advanced, more human-like, and with better Satisfaction Rate."

  • "We use LiveChat for both support and sales. We love the groups feature because we have areas on the website that direct customers to either chat with a support agent or a styling agent."

  • "A lot of support services offer a full email, chat and phone package but we found their live chat functionality was not as extensive as yours. LiveChat made a product that does just one thing really well and exactly as we needed it."

Featured Case Studies

  • Central Desktop increases its use of LiveChat as the company grows

  • ForSaleByOwner is growing 100% a year since they implemented LiveChat

  • Pioneer Millworks Increased Average Opportunity Value by 16%

Featured Customer Videos

Additional LiveChat Information & Resources

Read LiveChat Reviews, Testimonials & Customer References from 112 real LiveChat customers.

Browse LiveChat Case Studies, Customer Success Stories, & Customer References from 72 businesses that use LiveChat.

Watch LiveChat Customer Videos to learn why 22 businesses chose LiveChat.