LiveChat

Premium
Read 112 LiveChat reviews and testimonials from customers, explore 72 case studies and customer success stories, and watch 22 customer videos to see why companies chose LiveChat as their Live Chat Software

Best live chat and help desk software for customer support and online sales.

LiveChat helps to build a level of trust with people browsing the website and makes them more likely to make a purchase. Increase overall customer satisfaction through a more personalized way of communication with LiveChat.

Over 28,000 companies rely on LiveChat in their everyday duties. Some of the major ones include: Ikea, Acer, Samsung, RyanAir, PayPal, Kaspersky Lab, LG, Suzuki, and Renault.

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Customer Rating Review Scorebased on 4346 reference ratings
4.7/5.0 (4346)
  • Market Leader 2025 2025
    Summer 2025Market LeaderLive Chat Software
    Press ReleaseReport

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Featured Testimonials

  • "A beautiful thing about LiveChat is that it connects all the customers in a fast, efficient and simple way."

    Sarvar AzimovichCo-founder

  • "Prior to using LiveChat, we did explore and integrate a few competitors in the system but we found a lot of them to be complicated, bloated and a little on the slow side. We went with LiveChat because it can be customized completely to your own needs and preferences."

    James AustinDirector, Support Services

  • "We have found that we get 10% more engagement on the website when LiveChat is available. With thousands of visitors going to the site each month, this 10% goes a long way to keep users on the site for longer and increase conversions."

    Robyn SpyersMarketing Officer
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Featured Case Studies

  • The Pilot Group tailors service to customers’ needs thanks to LiveChat

    Jane DmitrievaSales Manager

  • Europcar Turns Visitors into Potential Customers with LiveChat

    Hervé EppFleet Remarketing Coordinator

  • Pioneer Millworks Increased Average Opportunity Value by 16%

    Deanna VarbleMarketing & Creative Director
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Featured Customer Videos

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Additional LiveChat Information & Resources

Read LiveChat Reviews, Testimonials & Customer References from 112 real LiveChat customers.

Browse LiveChat Case Studies, Customer Success Stories, & Customer References from 72 businesses that use LiveChat.

Watch LiveChat Customer Videos to learn why 22 businesses chose LiveChat.

FeaturedCustomers has 1,858,227+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.