LiveChat

Premium
Read 112 LiveChat reviews and testimonials from customers, explore 72 case studies and customer success stories, and watch 22 customer videos to see why companies chose LiveChat as their Live Chat Software

Best live chat and help desk software for customer support and online sales.

LiveChat helps to build a level of trust with people browsing the website and makes them more likely to make a purchase. Increase overall customer satisfaction through a more personalized way of communication with LiveChat.

Over 28,000 companies rely on LiveChat in their everyday duties. Some of the major ones include: Ikea, Acer, Samsung, RyanAir, PayPal, Kaspersky Lab, LG, Suzuki, and Renault.

Try LiveChat for free!

Show more
Category:
Customer Rating Review Scorebased on 4086 reference ratings
4.7/5.0 (4086)
  • Market Leader 2024 2024
    Summer 2024Market LeaderLive Chat Software
    Press ReleaseReport

More from LiveChat

Featured Testimonials

  • "We have received great feedback from our users for having a 24/7 live chat option available on our website and our customers find it very convenient to reach out to us for any pre or post-sales queries. They certainly prefer it over emails and voice calls."

    Sarmad HussainCustomer Service Team Manager

  • "LiveChat gives our team the ability to help prospects the moment they need it. I love how visitors can leave messages for us during our off hours as well, letting us reach out as soon as we're back online again. One of the features I like best is how multiple team members can be online at once."

    Sandy HanhMarketing Manager

  • "We can see that our customers like this channel because they were quick to adopt it and continue to use it. We also have a high customer satisfaction in this channel."

    Josefine ForssellCustomer Operations Manager
Load additional Testimonials

Featured Case Studies

  • British Film Institute extends service hours by outsourcing their LiveChat support

    Paul LewisService Operations Manager

  • How Green Retreats Uses LiveChat to Control the Flow of Communication into the Sales Office

    Vari VilsonAssistant Marketing Manager

  • GreenState Credit Union Substantially Lowers Their Overall Cost per Interaction

    Sierra WoodallMember Assistance Center Supervisor
Load additional Case Studies

Featured Customer Videos

Load additional Videos

Additional LiveChat Information & Resources

Read LiveChat Reviews, Testimonials & Customer References from 112 real LiveChat customers.

Browse LiveChat Case Studies, Customer Success Stories, & Customer References from 72 businesses that use LiveChat.

Watch LiveChat Customer Videos to learn why 22 businesses chose LiveChat.

FeaturedCustomers has 1,804,588+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.