LiveChat

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Read 112 LiveChat reviews and testimonials from customers, explore 72 case studies and customer success stories, and watch 22 customer videos to see why companies chose LiveChat as their Live Chat Software

Best live chat and help desk software for customer support and online sales.

LiveChat helps to build a level of trust with people browsing the website and makes them more likely to make a purchase. Increase overall customer satisfaction through a more personalized way of communication with LiveChat.

Over 28,000 companies rely on LiveChat in their everyday duties. Some of the major ones include: Ikea, Acer, Samsung, RyanAir, PayPal, Kaspersky Lab, LG, Suzuki, and Renault.

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  • 112 Testimonials View
  • 72 Case Studies View
  • 22 Customer Videos View
Customer Rating Review Score based on 4508 reference ratings
4.7/5.0 (4508)
  • Summer 2025 Market Leader Live Chat Software
    Press Release Report

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Featured Testimonials

  • "I sincerely believe that if you have a website with traffic and you are not using LiveChat then by starting to use it you will experience an ROI in minutes, …

    Tony Messer CEO

  • “LiveChat has an understandable front-end and the reporting capabilities.”

    Geno M. Passionate Customer Service Leader

  • "In 2007, Seattle-based SaaS pioneers Vivek Bhaskaran and Rob Hoehn realized the growing interest in crowdsourced feedback and co-founded IdeaScale — a community idea management system with up/down voting that …

    IdeaScale
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Featured Case Studies

  • Recurly improves ticket resolution time with LiveChat

    Rachel Quick Senior Director of Customer Support

  • Easycredit sets new customer service standards using LiveChat

    Babel Poli Customer Service Manager

  • Credigo provides a fresh approach to customer service in the online loans …

    Arim Salci CEO
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Featured Customer Videos

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Additional LiveChat Information & Resources

Read LiveChat Reviews, Testimonials & Customer References from 112 real LiveChat customers.

Browse LiveChat Case Studies, Customer Success Stories, & Customer References from 72 businesses that use LiveChat.

Watch LiveChat Customer Videos to learn why 22 businesses chose LiveChat.

FeaturedCustomers has 1,900,460+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.