LiveChat

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Read 112 LiveChat reviews and testimonials from customers, explore 72 case studies and customer success stories, and watch 22 customer videos to see why companies chose LiveChat as their Live Chat Software

Best live chat and help desk software for customer support and online sales.

LiveChat helps to build a level of trust with people browsing the website and makes them more likely to make a purchase. Increase overall customer satisfaction through a more personalized way of communication with LiveChat.

Over 28,000 companies rely on LiveChat in their everyday duties. Some of the major ones include: Ikea, Acer, Samsung, RyanAir, PayPal, Kaspersky Lab, LG, Suzuki, and Renault.

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Customer Rating Review Scorebased on 4371 reference ratings
4.7/5.0 (4371)
  • Market Leader 2025 2025
    Summer 2025Market LeaderLive Chat Software
    Press ReleaseReport

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Featured Testimonials

  • "People need people. Our mission is to allow personal service as part of online user experience. Customer service online can be so much more than just a cost – and we show that to our clients."

    Marko ToivonenHead of Region

  • "We wanted to improve customer satisfaction level and increase the problem-solving speed and accuracy."

    Jane DmitrievaSales Manager

  • "We believe that the future of our industry lies in providing better transparency and real support to clients throughout their trading experience; this can only be achieved by aligning broker’s interests with those of their clients and investing on hearing out the client and implementing what they really need/want."

    Yana MarinovaBack Office & Support Manager
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Featured Case Studies

  • Benchmark Closes More Sales and Retains Customers with LiveChat

    Daniel MillerMarketing Director

  • The Chat Shop increases sales and delivers 98% customer satisfaction with LiveChat

    Jonny EverettDirector of Customer Development

  • PATLive grows their customer base by 48%

    Jamie LowaryChannel Relations Manager
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Featured Customer Videos

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Additional LiveChat Information & Resources

Read LiveChat Reviews, Testimonials & Customer References from 112 real LiveChat customers.

Browse LiveChat Case Studies, Customer Success Stories, & Customer References from 72 businesses that use LiveChat.

Watch LiveChat Customer Videos to learn why 22 businesses chose LiveChat.

FeaturedCustomers has 1,866,195+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.