LiveChat

Premium
Read 112 LiveChat reviews and testimonials from customers, explore 72 case studies and customer success stories, and watch 22 customer videos to see why companies chose LiveChat as their Live Chat Software

Best live chat and help desk software for customer support and online sales.

LiveChat helps to build a level of trust with people browsing the website and makes them more likely to make a purchase. Increase overall customer satisfaction through a more personalized way of communication with LiveChat.

Over 28,000 companies rely on LiveChat in their everyday duties. Some of the major ones include: Ikea, Acer, Samsung, RyanAir, PayPal, Kaspersky Lab, LG, Suzuki, and Renault.

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  • 112 Testimonials View
  • 72 Case Studies View
  • 22 Customer Videos View
Customer Rating Review Score based on 4833 reference ratings
4.7/5.0 (4833)
  • Summer 2026 Market Leader Live Chat Software
    Press Release Report

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Featured Testimonials

  • "We've used this product for several years now. I don't usually do reviews, but we are so pleased with LiveChat! If you are in the market for a live chat, …

    Jennifer Johnson Owner / Agent

  • "LiveChat is easy to use and to navigate. If there is ever anything I don't understand, the support team always has my back! I think they are available 24/7 (We …

    Vikki Robertson Keeper of the Sanity

  • "Chats don’t put you on hold, it’s easy to use, it’s a constant experience. Customers prefer it over phone."

    Robert Gregory Vice president of Customer Service
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Featured Case Studies

  • How Plasticprinters.com saves thousands on lead generation by using LiveChat

    Nate Johnson Marketing Manager, Plastic Printers

  • Proactive customer service through LiveChat brings Scottevest closer to clients

    Scott Jordan CEO

  • Innovations for Learning brings new quality of in-app support with LiveChat

    Randy Burgess Chief Technology Officer
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Featured Customer Videos

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Additional LiveChat Information & Resources

Read LiveChat Reviews, Testimonials & Customer References from 112 real LiveChat customers.

Browse LiveChat Case Studies, Customer Success Stories, & Customer References from 72 businesses that use LiveChat.

Watch LiveChat Customer Videos to learn why 22 businesses chose LiveChat.

FeaturedCustomers has 2,123,473+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.