LiveChat

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Read 112 LiveChat reviews and testimonials from customers, explore 72 case studies and customer success stories, and watch 22 customer videos to see why companies chose LiveChat as their Live Chat Software

Best live chat and help desk software for customer support and online sales.

LiveChat helps to build a level of trust with people browsing the website and makes them more likely to make a purchase. Increase overall customer satisfaction through a more personalized way of communication with LiveChat.

Over 28,000 companies rely on LiveChat in their everyday duties. Some of the major ones include: Ikea, Acer, Samsung, RyanAir, PayPal, Kaspersky Lab, LG, Suzuki, and Renault.

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  • 112 Testimonials View
  • 72 Case Studies View
  • 22 Customer Videos View
Customer Rating Review Score based on 4772 reference ratings
4.7/5.0 (4772)
  • Summer 2026 Market Leader Live Chat Software
    Press Release Report

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Featured Testimonials

  • "We now handle 70% of our tickets in under two hours, which is an improvement from 40% before LiveChat."

    Rachel Quick Senior Director of Customer Support

  • "LiveChat was easy to deploy and manage with very little issue on the user end."

    Deanna Liberti Vice President of Operations, BBB Boston

  • "The LiveChat module is so easy to embed in any website. I did a lot of research and actually paid to try other programs as well and nothing came close …

    Jonathan Terauchi Vice President, CTO
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Featured Case Studies

  • cPanel Reaches 94% of Customer Satisfaction with LiveChat

    Jeremy Maldonado Customer Service Representative

  • Icelolly.com increases their revenue thanks to LiveChat

    Christine Ackroyd Customer Liaison Assistant

  • Lift Kits 4 Less grows sales with LiveChat installed at their Magento …

    Tim Corona National Sales Manager
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Featured Customer Videos

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Additional LiveChat Information & Resources

Read LiveChat Reviews, Testimonials & Customer References from 112 real LiveChat customers.

Browse LiveChat Case Studies, Customer Success Stories, & Customer References from 72 businesses that use LiveChat.

Watch LiveChat Customer Videos to learn why 22 businesses chose LiveChat.

FeaturedCustomers has 2,070,248+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.