112 LiveChat Testimonials

"After testing many website based chat tools, LiveChat's tool proved to be the easiest to manage website visitors for my needs. Once I started using the tool to connect with visitors in real time the yearly subscription paid for itself in the first 24 hours. Easy to use for back end and client. Integrates to numerous other marketing programs (Constant Contact, etc). Real Time visitor tracking."

"The expectation for online consumers today is such that one expects support within minutes during an online purchase. Prijsvergelijken.nl uses LiveChat to give users a fast and free response."

“We liked the intuitive and easy-to-use interface, as well as the fact that we could give our customers the chance to rate our consultants. More importantly, we can monitor the quality of customer service thanks to advanced analytics."

"We wanted something that would give us an edge in lead capture over our competitors and LiveChat did just that."

"We find that LiveChat is relatively inexpensive considering what is included in our package."

"LiveChat was easy to deploy and manage with very little issue on the user end."

"LiveChat has been an integral tool in doing this because it has kept us close to our clients. There is an easy flow of feedback due to LiveChat’s reliability and ease of use."

"Our goal is to help our clients grow their businesses. Through their success we earn lifetime customers, referrals, and strategic partners. We do this by consulting with our clients regarding their needs and delivering a full solution that fits their business goals."

"We now handle 70% of our tickets in under two hours, which is an improvement from 40% before LiveChat."

"As a company, we are very customer-experience oriented."

"Prior to using LiveChat, we did explore and integrate a few competitors in the system but we found a lot of them to be complicated, bloated and a little on the slow side. We went with LiveChat because it can be customized completely to your own needs and preferences."

"We've tried two other live chats and LiveChat is the easiest. Their customer service is better than anyone’s we've seen."

"We added 24/7 chat support to supplement our 24/7 phone support. Now LiveChat is often our main contact point with customers, and it's been working out great for us."

"We wanted to give our customers another method of communicating with our reservation agents. The majority of our business comes from our website; we had hoped that providing an online option to our web-based consumers would also improve their experience on www.foxrentacar.com."

"We've been encouraging people to use live chat, it's become a really significant marketing tool for us. We are implementing additional ways of encouraging people to use it."