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Winter 2017 Live Chat

LiveChat

www.livechatinc.com
  • HeadquartersBoston,Massachusetts
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  • Phone02110-2619
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Testimonials(98)

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LiveChat Testimonials ( 2 of 98 Testimonials )
COMPANY SIZE
11-50 Employees
INDUSTRY
Computer Software
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"I was supervising our agent, who was giving wrong answers, so I was able to take over the chat. Later, I let the customer know I was the owner…" + See Full Testimonial
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COMPANY SIZE
501-1000 Employees
INDUSTRY
Automotive and Industrial Automation
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"We wanted to give our customers another method of communicating with our reservation agents. The majority of our business comes from our w…" + See Full Testimonial
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COMPANY SIZE
501-1000 Employees
INDUSTRY
Entertainment
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COMPANY SIZE
501-1000 Employees
INDUSTRY
Apparel & Fashion
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"As a company, we are very c…" + See Full Testimonial
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47 More LiveChat Testimonials
COMPANY SIZE
51-200 Employees
INDUSTRY
Computer Software
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"LiveChat has been an integral tool in doing this because it has kept us close to our cl…" + See Full Testimonial
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COMPANY SIZE
51-200 Employees
INDUSTRY
Financial Services
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"We have found that we get 10% more engagement on the website when LiveChat is available. With thousands of visitors…" + See Full Testimonial
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COMPANY SIZE
51-200 Employees
INDUSTRY
Internet
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"We’ve demonstrated time and time again that when you put chatters who are highly trained and monitored, combined with a deep understanding of data driven decisions yo…" + See Full Testimonial
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COMPANY SIZE
11-50 Employees
INDUSTRY
Real Estate
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"With a mission to deliver the best first–class customer service,…" + See Full Testimonial
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COMPANY SIZE
11-50 Employees
INDUSTRY
Computer Software
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"Prior to using LiveChat, we did explore and integrate a few competitors in the system but we found a lot of them to be complicated, b…" + See Full Testimonial
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COMPANY SIZE
11-50 Employees
INDUSTRY
Information Technology and Services
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"I sincerely believe that if you have a website with traffic and you are not using LiveChat then…" + See Full Testimonial
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COMPANY SIZE
51-200 Employees
INDUSTRY
Education Management
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"We felt like LiveChat would enable parents to reach out during a quick break at work, without having to make a ph…" + See Full Testimonial
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COMPANY SIZE
11-50 Employees
INDUSTRY
E-Learning
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"We needed to break up chat support to one user per channel. We needed to have a record of all chats at our fingertips. We wanted to tag and…" + See Full Testimonial
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COMPANY SIZE
1-10 Employees
INDUSTRY
Financial Services
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"We appreciate that our customers are looking to borrow money fast and therefore when they have que…" + See Full Testimonial
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COMPANY SIZE
201-500 Employees
INDUSTRY
Educational Institution
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"Beginning the relationship early in a student’s search is so essential in Higher Educat…" + See Full Testimonial
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COMPANY SIZE
11-50 Employees
INDUSTRY
Internet
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"We aim to work with customers from start to finish and we are with them all the way to the end…" + See Full Testimonial
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COMPANY SIZE
51-200 Employees
INDUSTRY
Information Technology and Services
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COMPANY SIZE
11-50 Employees
INDUSTRY
Government Administration
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COMPANY SIZE
1-10 Employees
INDUSTRY
Real Estate
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"We help thousands of people sell and rent properties online. We w…" + See Full Testimonial
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COMPANY SIZE
1001-5000 Employees
INDUSTRY
Telecommunication
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"We can see that our customers like this channel because they were quick to adopt it…" + See Full Testimonial
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COMPANY SIZE
11-50 Employees
INDUSTRY
Computer Software
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"In 2007, Seattle-based SaaS pioneers Vivek Bhaskaran and Rob Hoehn realized the growing interest in crowdsourced feedback and co-fo…" + See Full Testimonial
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COMPANY SIZE
1001-5000 Employees
INDUSTRY
Staffing and Recruiting
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"We were looking for a chat system for our company because we wanted to improve the experience that candidates had visiting our career site…" + See Full Testimonial
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COMPANY SIZE
51-200 Employees
INDUSTRY
Nonprofit Organization Management
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"Our Mo Community loved LiveChat! Some of our long-time support…" + See Full Testimonial
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COMPANY SIZE
201-500 Employees
INDUSTRY
Information Technology and Services
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COMPANY SIZE
201-500 Employees
INDUSTRY
Motion Pictures and Film
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"LiveChat offered a real time response to our service issues and customer queries. As a brand…" + See Full Testimonial
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COMPANY SIZE
11-50 Employees
INDUSTRY
Education Management
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"We were looking for a chat system to ease the amount of calls we were receiving. By having LiveChat…" + See Full Testimonial
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COMPANY SIZE
51-200 Employees
INDUSTRY
Business Supplies and Equipment
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"Our goal is to help our clients grow their businesses. Through their success we earn lifetime customers, referrals, and strategic par…" + See Full Testimonial
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INDUSTRY
Telecommunication
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"The accessibility of chat helps to answer customer questions quickly, wh…" + See Full Testimonial
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COMPANY SIZE
201-500 Employees
INDUSTRY
Banking
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"We find that LiveChat is relatively inexpensiv…" + See Full Testimonial
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COMPANY SIZE
10,000+ Employees
INDUSTRY
Telecommunications
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"We note 2-digit conversion rates around 10-1…" + See Full Testimonial
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INDUSTRY
Financial Services
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"LiveChat is indispensable for us. As a startup company, we are dependent on instant feedback from customers as we…" + See Full Testimonial
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INDUSTRY
Leisure, Travel & Tourism
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"LiveChat software has helped us immensely in quickly helping our guests with any…" + See Full Testimonial
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COMPANY SIZE
51-200 Employees
INDUSTRY
Internet
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"At Lunarpages we are committed to provide a customer first experience. By offering our custo…" + See Full Testimonial
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COMPANY SIZE
201-500 Employees
INDUSTRY
Internet
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"We added 24/7 chat support to supplement our 24/7 phone support. Now LiveChat is o…" + See Full Testimonial
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COMPANY SIZE
11-50 Employees
INDUSTRY
Internet
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"Customers feel that a recommendation arriving from human on c…" + See Full Testimonial
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COMPANY SIZE
51-200 Employees
INDUSTRY
Automotive and Industrial Automation
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"LiveChat has identified the metrics that matter most and gotten rid of the clutter that other services display in their reporting. T…" + See Full Testimonial
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COMPANY SIZE
51-200 Employees
INDUSTRY
Internet
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"Our customers often tell us that the speed and helpfulness of our support team is one of the reasons they choose us over com…" + See Full Testimonial
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INDUSTRY
Internet
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COMPANY SIZE
51-200 Employees
INDUSTRY
Higher Education
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"In the dark ages, before LiveChat, I had no idea what tickets, yahoo chats, emails were coming and going…" + See Full Testimonial
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COMPANY SIZE
11-50 Employees
INDUSTRY
Apparel & Fashion
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"We've tried two other live chats and LiveChat is the easiest…" + See Full Testimonial
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INDUSTRY
Internet
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"The expectation for online consumers today is such that one expects support within minutes duri…" + See Full Testimonial
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COMPANY SIZE
51-200 Employees
INDUSTRY
Marketing and Advertising
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COMPANY SIZE
1-10 Employees
INDUSTRY
Luxury Goods & Jewelry
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"A lot of support services offer a full email, chat and phone package but we found their live chat functionality was…" + See Full Testimonial
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COMPANY SIZE
1-10 Employees
INDUSTRY
Leisure, Travel & Tourism
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"It isn’t the concept of live chat itself that sets us apart from the competition, of course many of our competitors offer live chat rooms too. But it is the potential LiveChat has unlocked for our team with…" + See Full Testimonial
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COMPANY SIZE
1001-5000 Employees
INDUSTRY
Primary/Secondary Education
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"LiveChat is a great tool for community. We are meeting parents when they…" + See Full Testimonial
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COMPANY SIZE
1001-5000 Employees
INDUSTRY
Higher Education
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"LiveChat allowed us to answer multiple questions quickly and efficiently, taking a slight burden off our e-ma…" + See Full Testimonial
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COMPANY SIZE
201-500 Employees
INDUSTRY
Photography
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"Our customers often need their problems to be solved and their questions to be responded to asap. Since getting in touch with the customer service via email is relatively time-takin…" + See Full Testimonial
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COMPANY SIZE
11-50 Employees
INDUSTRY
Hospitality
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COMPANY SIZE
51-200 Employees
INDUSTRY
Information Technology and Services
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COMPANY SIZE
501-1000 Employees
INDUSTRY
Furniture
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Testimonials & Customer References of individual LiveChat customers - their endorsements, recommendations, and customer success results of using the software or service. Read these Testimonials & Customer References to decide if LiveChat is the right business software or service for your company.

We monitor all 98 testimonials to prevent fraudulent testimonials and keep all our testimonials quality high. We only post testimonials verified by the vendor. Verified testimonials require that customer is an actual user of the product.