72 LiveChat Case Studies

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  • Benchmark Closes More Sales and Retains Customers with LiveChat

  • LiveChat offers a real-time chat alternative to phone and email for Warby Parker

  • Icelolly.com increases their revenue thanks to LiveChat

  • GetResponse increases customer retention with faster customer service through LiveChat

  • The Chat Shop increases sales and delivers 98% customer satisfaction with LiveChat

  • The Pilot Group tailors service to customers’ needs thanks to LiveChat

  • LiveChat helps Touch Support to increase revenue by 30%

  • Tele2 easily runs a large customer service department using LiveChat

  • Luxury Estates International delivers the best first–class service thanks to LiveChat

  • Jerome’s Furniture sees 10x times better conversion after implementing LiveChat

  • ABTU takes off with an organized customer service via LiveChat

  • British Film Institute extends service hours by outsourcing their LiveChat support

  • Innovations for Learning brings new quality of in-app support with LiveChat

  • ForSaleByOwner is growing 100% a year since they implemented LiveChat

  • District 49 uses LiveChat to build strong relationship with its community