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72 LiveChat Case Studies

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  • Grasping new opportunities through an online chat

    Jakub KopiczakMarketing Manager

  • Central Desktop increases its use of LiveChat as the company grows

    Mark FordhamDirector of Services

  • Pickaweb exceeds customer expectations with LiveChat

    Tony MesserCEO

  • TripShock gets a double-digit growth in sales by shifting customer service to LiveChat

    Greg FisherCEO and Co-Founder

  • Easycredit sets new customer service standards using LiveChat

    Babel PoliCustomer Service Manager

  • Direct365 uses two types of LiveChat invitations to get in touch with visitors

    Kristin HodgkinsonDigital Marketing Manager

  • Tier1FX takes on the forex market through LiveChat customer service

    Yana MarinovaBack Office & Support Manager

  • SmugMug Supports Customers with LiveChat and Achieves 94% Customer Satisfaction

    Denise TwumSupport Process Manager

  • Otel.com Takes Customer Service to Another Level with LiveChat

    Oguz HasanustaIT Project Manager

  • Lift Kits 4 Less grows sales with LiveChat installed at their Magento store

    Tim CoronaNational Sales Manager

  • AWeber Reaches 95% of Customer Satisfaction with LiveChat

    Chris HenrichDirector of Customer Solutions

  • Aceable Reaches 97% of Customer Satisfaction Using LiveChat

    Tamina ZaheriCustomer Experience Advisor

  • GTT Uses LiveChat as a Primary Support Channel and Reduce the Number of Phone Calls by 50%

    Justin NeddChief Executive Officer

  • PureVPN Increases Sales by 20% and Hits 94% Customer Satisfaction with LiveChat

    Sarmad HussainCustomer Service Team Manager

  • OptinMonster increases the average customer value 16 times

    Syed BalkhiChief Executive Officer
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