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72 LiveChat Case Studies

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  • UoW’s Library Provides Smooth Communication on Their Website

    Annette DemersLaw Librarian

  • Support from start to end nets 10% conversion rate increase

    Joe FlanaganCampaign Director, Resume Companion

  • Tier1FX takes on the forex market through LiveChat customer service

    Yana MarinovaBack Office & Support Manager

  • GTT Uses LiveChat as a Primary Support Channel and Reduce the Number of Phone Calls by 50%

    Justin NeddChief Executive Officer

  • PureVPN Increases Sales by 20% and Hits 94% Customer Satisfaction with LiveChat

    Sarmad HussainCustomer Service Team Manager

  • OptinMonster increases the average customer value 16 times

    Syed BalkhiChief Executive Officer

  • Edmund Optics® Handles Almost 50% of Customer Interactions through LiveChat

    Greg WolfProduct Support Manager

  • cPanel Reaches 94% of Customer Satisfaction with LiveChat

    Jeremy MaldonadoCustomer Service Representative

  • Europcar Turns Visitors into Potential Customers with LiveChat

    Hervé EppFleet Remarketing Coordinator

  • Icelolly.com increases their revenue thanks to LiveChat

    Christine AckroydCustomer Liaison Assistant

  • PATLive grows their customer base by 48%

    Jamie LowaryChannel Relations Manager

  • Regentsmead Wins Innovation Award Using LiveChat

    Jeremy WoolfNew Business Executive

  • Montway Auto Transport Customers Choose LiveChat over the Phone

    Geno M.Passionate Customer Service Leader

  • How Green Retreats Uses LiveChat to Control the Flow of Communication into the Sales Office

    Vari VilsonAssistant Marketing Manager

  • Benchmark Closes More Sales and Retains Customers with LiveChat

    Daniel MillerMarketing Director
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