Olark

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Read 64 Olark reviews and testimonials from customers, explore 55 case studies and customer success stories, and watch 2 customer videos to see why companies chose Olark as their Live Chat Software

Olark is the most beautiful and effective way to talk to your customers for sales and support. And they make it super easy for you! Solve customers' problems before they have a chance to click away. Give them the answers they need immediately and gain powerful insights about what Olark wants for relationships that last. Olark has powerful features to give you access to visitors and behaviors. Make your business (and your site) look good and keep customers coming back.

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Customer Rating Review Scorebased on 3529 reference ratings
4.7/5.0 (3529)
  • Top Performer 2025 2025
    Summer 2025Top PerformerLive Chat Software

Featured Testimonials

  • "We analyzed the qualitative data in our live chat transcripts to create a vocabulary of customer words. We used this data to optimize our website and landing page copy and saw a 176.33% conversion rate increase."

  • "We’ve stayed with Olark over the years because they’ve been so easy for our team to work with. We also love Olark's clean, easy-to-interpret reporting... our team doesn’t have to wade through tons of noise to see what’s really important, and having real-time data helps us ensure that we’re providing great service during busy periods like the holiday shopping season."

  • “The value that Olark is bringing to Sphera is centered around the delight of our customers. Through our use of Olark, we have been able to make working with us, contacting us, easier."

Featured Case Studies

  • How ClickMechanic uses Olark Live Chat to take Guesswork Out of Auto Repairs

  • How FSW customized Olark to serve its students and faculty

  • Cram Fighter - Customer Case Study

Additional Olark Information & Resources

Read Olark Reviews, Testimonials & Customer References from 64 real Olark customers.

Browse Olark Case Studies, Customer Success Stories, & Customer References from 55 businesses that use Olark.

Watch Olark Customer Videos to learn why 2 businesses chose Olark.