Olark

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Read 68 Olark reviews and testimonials from customers, explore 56 case studies and customer success stories, and watch 2 customer videos to see why companies chose Olark as their Live Chat Software

Olark is the most beautiful and effective way to talk to your customers for sales and support. And they make it super easy for you! Solve customers' problems before they have a chance to click away. Give them the answers they need immediately and gain powerful insights about what Olark wants for relationships that last. Olark has powerful features to give you access to visitors and behaviors. Make your business (and your site) look good and keep customers coming back.

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Customer Rating Review Scorebased on 3453 reference ratings
4.7/5.0 (3453)
  • Top Performer 2024 2024
    Summer 2024Top PerformerLive Chat Software

Featured Testimonials

  • "We know that Olark helps a lot with conversions. When you solve people’s problems in the moment, they don’t have to wait 1, 2, or 3 days to call. It’s totally a plus for ecommerce to have live chat. It’s like a salesman talking with the people in your shop. You have to know where people are in the process."

  • “In the fi rst 3 months [of using Olark], we helped over 10,000 students. Because campus was closed [due to COVID-19], there was no one to answer [students’] questions without Olark. We would’ve been dead in the water without Olark when we closed campus. Student services were shut down, but we were able to get student services back up and running remotely within a week with Olark.”

  • “Olark has become an integral part of our marketing. We spend some substantial sums on marketing whether it be through advertising, whether it be through promotions Olark provides a major linchpin between all of the activities designed to get them onto our website and [talking to] us.”

Featured Case Studies

  • How the Maine summer camp connects more easily with customers using live chat

  • How the number one mattress company in Australia uses live chat to build long-term relationships with customers and prospects

  • How the Florida education organization uses Olark to proactively engage campers

Additional Olark Information & Resources

Read Olark Reviews, Testimonials & Customer References from 68 real Olark customers.

Browse Olark Case Studies, Customer Success Stories, & Customer References from 56 businesses that use Olark.

Watch Olark Customer Videos to learn why 2 businesses chose Olark.