Olark

Premium
Read 64 Olark reviews and testimonials from customers, explore 55 case studies and customer success stories, and watch 2 customer videos to see why companies chose Olark as their Live Chat Software

Olark is the most beautiful and effective way to talk to your customers for sales and support. And they make it super easy for you! Solve customers' problems before they have a chance to click away. Give them the answers they need immediately and gain powerful insights about what Olark wants for relationships that last. Olark has powerful features to give you access to visitors and behaviors. Make your business (and your site) look good and keep customers coming back.

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Customer Rating Review Scorebased on 3608 reference ratings
4.7/5.0 (3608)
  • Top Performer 2025 2025
    Summer 2025Top PerformerLive Chat Software

Featured Testimonials

  • "Olark is a great place to start. Don’t be overwhelmed by the idea of jumping into chat and the automated bot world. Once we got to CoPilot, it was just simple and easy, not intimidating. If you’re hesitating, it's not as big of a leap as you think it's gonna be. And chat is not as overwhelming as you think. When I handed live chat to my customer service agent, they'd never done it before. They adapted extremely quickly to it. So I would say, give it a try. You won't regret it. How many years ago did I give Olark a try? And I'm still here!"

  • "Every step is a barrier to a sale. If I can message a prospective customer and get their name and email address, I don’t have to worry if they’re going to fill out a form. If I can get their phone number and set up a time for a followup phone call, I don’t have to worry if they’re going to call me. So if I can get that information through the chat, it’s great!"

  • "As an eCommerce business owner and marketing expert for over 12 years, I can attest that Olark Chat is one of the most efficient and reliable live chat solutions out there. I was able to install Olark in less than two minutes, and the features that are available with Olark have helped me generate thousands of opportunities for sales."

Featured Case Studies

  • How the online academy used Olark to scale customer service without growing team size

  • How the Chilean e-commerce company fields 4,800 prospect and customer chats monthly

  • How Sterlitech connects customers to product experts with PhDs

Additional Olark Information & Resources

Read Olark Reviews, Testimonials & Customer References from 64 real Olark customers.

Browse Olark Case Studies, Customer Success Stories, & Customer References from 55 businesses that use Olark.

Watch Olark Customer Videos to learn why 2 businesses chose Olark.