Olark is the most beautiful and effective way to talk to your customers for sales and support. And they make it super easy for you! Solve customers' problems before they have a chance to click away. Give them the answers they need immediately and gain powerful insights about what Olark wants for relationships that last. Olark has powerful features to give you access to visitors and behaviors. Make your business (and your site) look good and keep customers coming back.
"Olark has helped us refine our web presence, especially over time. We had metrics of where people were going on our website, but not whether the information was the right information for them."
"It's like when someone walks into a store and the owner is there to greet them. You want to let them know you're there to help When you're just starting out, customer support is actually a huge part of closing sales. So your most important task shouldn't be hunting and pitching customers - it should be just being there to answer customer questions. You'll never have a better opportunity to capture a customer than when they're on your site and browsing, so why not start a conversation with them."
"There has been steady growth in our e-commerce sales month over month and a good deal of that growth can be directly attributed to the use of Olark live chat on both of our websites (pjpower.com & shop.pjpower.com). Beyond the above statistics, we have also received quite a bit of very positive feedback from our customers that they love the live chat experience."
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