Olark

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Read 68 Olark reviews and testimonials from customers, explore 56 case studies and customer success stories, and watch 2 customer videos to see why companies chose Olark as their Live Chat Software

Olark is the most beautiful and effective way to talk to your customers for sales and support. And they make it super easy for you! Solve customers' problems before they have a chance to click away. Give them the answers they need immediately and gain powerful insights about what Olark wants for relationships that last. Olark has powerful features to give you access to visitors and behaviors. Make your business (and your site) look good and keep customers coming back.

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Customer Rating Review Scorebased on 3484 reference ratings
4.7/5.0 (3484)
  • Top Performer 2024 2024
    Summer 2024Top PerformerLive Chat Software

Featured Testimonials

  • “Remedy’s core values are easy access and really excellent experience, and Olark is a big enabler for that. Olark helps give our patients easy access, which is one of the things they want, and they’ve rewarded us with as many or more 5 star reviews than any of our competitors in the area. Olark certainly deserves some credit for that.”

  • "We assure the customers that if they let us help them offline we can offer better service from our team of experts project managers, architects, etc as well as better attention to their project, and most of all, better prices. If they agree, then we have a sales team in-house ready to help, and another team on the road that can go to the customer’s office and measure up or do a quote. We do whatever it takes to make the most of a customer's time onsite.”

  • "Every step is a barrier to a sale. If I can message a prospective customer and get their name and email address, I don’t have to worry if they’re going to fill out a form. If I can get their phone number and set up a time for a followup phone call, I don’t have to worry if they’re going to call me. So if I can get that information through the chat, it’s great!"

Featured Case Studies

  • Footwear meets philanthropy at Bombas

  • How Sterlitech connects customers to product experts with PhDs

  • How SynapsePay is scaling with customer feedback

Additional Olark Information & Resources

Read Olark Reviews, Testimonials & Customer References from 68 real Olark customers.

Browse Olark Case Studies, Customer Success Stories, & Customer References from 56 businesses that use Olark.

Watch Olark Customer Videos to learn why 2 businesses chose Olark.