Olark

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Read 64 Olark reviews and testimonials from customers, explore 55 case studies and customer success stories, and watch 2 customer videos to see why companies chose Olark as their Live Chat Software

Olark is the most beautiful and effective way to talk to your customers for sales and support. And they make it super easy for you! Solve customers' problems before they have a chance to click away. Give them the answers they need immediately and gain powerful insights about what Olark wants for relationships that last. Olark has powerful features to give you access to visitors and behaviors. Make your business (and your site) look good and keep customers coming back.

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Customer Rating Review Scorebased on 3634 reference ratings
4.7/5.0 (3634)
  • Top Performer 2025 2025
    Summer 2025Top PerformerLive Chat Software
    Press ReleaseReport

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Featured Testimonials

  • “Olark has been really helpful and successful. I was having this concern of, what am I missing; who is trying to get in touch with me For me, Olark has alleviated this big concern when all of this started. It has fi lled the need and I can see how moving forward, Olark will continue to be helpful once this all ends.”

    Leslie McCafferyAdmissions Director

  • “In the fi rst 3 months [of using Olark], we helped over 10,000 students. Because campus was closed [due to COVID-19], there was no one to answer [students’] questions without Olark. We would’ve been dead in the water without Olark when we closed campus. Student services were shut down, but we were able to get student services back up and running remotely within a week with Olark.”

    Jason DudleyChief Information Officer

  • "We love chatting with our customers but asking them who they are after they've already logged in makes us look not so smart. We also use Desk.com as our CRM and to optimize our customer experience we need logs of all emails and chats in the same place."

    Mark SillimanCo-Founder
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Featured Case Studies

  • Managing Addiction Treatment Processes with Live Chat

    Lee BergDirector of Marketing

  • How ClickMechanic uses Olark Live Chat to take Guesswork Out of Auto Repairs

    Simon TinsleyGrowth Manager

  • How Staff Squared doubled app sign-ups using Olark live chat

    Simon SwordsFounder
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Additional Olark Information & Resources

Read Olark Reviews, Testimonials & Customer References from 64 real Olark customers.

Browse Olark Case Studies, Customer Success Stories, & Customer References from 55 businesses that use Olark.

Watch Olark Customer Videos to learn why 2 businesses chose Olark.

FeaturedCustomers has 1,866,195+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.