Olark

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Read 68 Olark reviews and testimonials from customers, explore 56 case studies and customer success stories, and watch 2 customer videos to see why companies chose Olark as their Live Chat Software

Olark is the most beautiful and effective way to talk to your customers for sales and support. And they make it super easy for you! Solve customers' problems before they have a chance to click away. Give them the answers they need immediately and gain powerful insights about what Olark wants for relationships that last. Olark has powerful features to give you access to visitors and behaviors. Make your business (and your site) look good and keep customers coming back.

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Customer Rating Review Scorebased on 3434 reference ratings
4.7/5.0 (3434)
  • Top Performer 2024 2024
    Summer 2024Top PerformerLive Chat Software

Featured Testimonials

  • “Remedy’s core values are easy access and really excellent experience, and Olark is a big enabler for that. Olark helps give our patients easy access, which is one of the things they want, and they’ve rewarded us with as many or more 5 star reviews than any of our competitors in the area. Olark certainly deserves some credit for that.”

  • "There's no way to anticipate what's coming next, so you have to keep a good attitude going into every conversation and look for ways to help the customer accomplish their goals. The payoff is building those great relationships. I've had people come back and ask for me by name when they need help. It’s nice when they ask for us on chat because it makes our members feel like they have immediate access to someone they trust, and our whole business is built on nurturing trust."

  • "When CVTC first approached me regarding the integration of an online chat program, we went through the gamut of research on many comparable platforms. After all was said and done, Olark was the bright star that shone from the rest of the pack. Not only has it helped us stay on a consistently upward application trajectory, but it consistently helps reduce the day-to-day strain on our recruitment department. Thank you, Olark!"

Featured Case Studies

  • How the distributor uses an Olark Salesforce integration to streamline sales and support

  • How the number one mattress company in Australia uses live chat to build long-term relationships with customers and prospects

  • How CoPromote uses transcripts for site updates and onboarding

Additional Olark Information & Resources

Read Olark Reviews, Testimonials & Customer References from 68 real Olark customers.

Browse Olark Case Studies, Customer Success Stories, & Customer References from 56 businesses that use Olark.

Watch Olark Customer Videos to learn why 2 businesses chose Olark.