Olark

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Read 64 Olark reviews and testimonials from customers, explore 55 case studies and customer success stories, and watch 2 customer videos to see why companies chose Olark as their Live Chat Software

Olark is the most beautiful and effective way to talk to your customers for sales and support. And they make it super easy for you! Solve customers' problems before they have a chance to click away. Give them the answers they need immediately and gain powerful insights about what Olark wants for relationships that last. Olark has powerful features to give you access to visitors and behaviors. Make your business (and your site) look good and keep customers coming back.

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Customer Rating Review Scorebased on 3566 reference ratings
4.7/5.0 (3566)
  • Top Performer 2025 2025
    Summer 2025Top PerformerLive Chat Software

Featured Testimonials

  • "Our customers needed help navigating around our site since the products weren’t right in your face. Our long-time customers were used to the shops before the website came around and were used to a very personal, interactive relationship. Our regulars became our friends and Olark live chat gave us that opportunity to do an online version of shop consultation."

  • "We develop mobile & web applications for Farmers allowing them to sell grain (corn, soybeans, wheat) through our online trading platform. In addition, we develop & work on solutions for the agriculture industry. Olark has helped us take our support to farmers to the next level in communicating how to sell grain through our online trading platform. The range of comfort our customers have, when simply navigating around or making decision to sell grain, differ between every phone call or chat. Many of our customers tend to be introverts, so the ability to do a simple chat response for those that need a quick reminder of how to access a feature is perfect. They get an on-demand response without the feeling of additional pressure of talking to someone over the phone. Cobrowsing has been something newly implemented with our team. It has worked out great for new customers that may need a reaffirmation that their 'clicks' are in the correct direction."

  • "When CVTC first approached me regarding the integration of an online chat program, we went through the gamut of research on many comparable platforms. After all was said and done, Olark was the bright star that shone from the rest of the pack. Not only has it helped us stay on a consistently upward application trajectory, but it consistently helps reduce the day-to-day strain on our recruitment department. Thank you, Olark!"

Featured Case Studies

  • How Lush used Olark to offer a better customer journey

  • How FeneTech uses live chat to impress B2B prospects

  • How FSW customized Olark to serve its students and faculty

Additional Olark Information & Resources

Read Olark Reviews, Testimonials & Customer References from 64 real Olark customers.

Browse Olark Case Studies, Customer Success Stories, & Customer References from 55 businesses that use Olark.

Watch Olark Customer Videos to learn why 2 businesses chose Olark.