Olark

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Read 64 Olark reviews and testimonials from customers, explore 55 case studies and customer success stories, and watch 2 customer videos to see why companies chose Olark as their Live Chat Software

Olark is the most beautiful and effective way to talk to your customers for sales and support. And they make it super easy for you! Solve customers' problems before they have a chance to click away. Give them the answers they need immediately and gain powerful insights about what Olark wants for relationships that last. Olark has powerful features to give you access to visitors and behaviors. Make your business (and your site) look good and keep customers coming back.

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  • 64 Testimonials View
  • 55 Case Studies View
  • 2 Customer Videos View
Customer Rating Review Score based on 3803 reference ratings
4.7/5.0 (3803)
  • Summer 2025 Top Performer Live Chat Software

More from Olark

Featured Testimonials

  • "We analyzed the qualitative data in our live chat transcripts to create a vocabulary of customer words. We used this data to optimize our website and landing page copy and …

  • "If people can’t use what you are giving them why bother? For instance, we didn't realize there was a problem with the registration programming, which was a huge usability issue. …

  • "If Olark fits what you're trying to accomplish, it's absolutely a great product. I think it's got everything that a higher education institution needs to connect with their constituents or …

Featured Case Studies

  • How Upsie uses Olark to instill customer confidence at checkout

  • Using live chat to improve lead generation and increase conversions

  • How the software company captures more leads while observing privacy policies

Featured Customer Videos

Additional Olark Information & Resources

Read Olark Reviews, Testimonials & Customer References from 64 real Olark customers.

Browse Olark Case Studies, Customer Success Stories, & Customer References from 55 businesses that use Olark.

Watch Olark Customer Videos to learn why 2 businesses chose Olark.