Olark

"As an eCommerce business owner and marketing expert for over 12 years, I can attest that Olark Chat is one of the most efficient and reliable live chat solutions out there. I was able to install Olark in less than two minutes, and the features that are available with Olark have helped me generate thousands of opportunities for sales."

"Customers always, ALWAYS have a question about warranties. They want to protect their new purchase, but don't want to be tricked into purchasing an overpriced warranty In brick-and-mortar stores, customers only get to ask warranty questiosn when they're checking out, which might seem like a logical point to have that discussion, but in reality it's tough for both the consumer and the store employee fielding the question. The store employee at check out has intructions to keep the line moving, or might not have been trained on warranty questions, so the interaction is often rushed and doesn't instill confidence in the consumer. We knew we could improve that customer experience."

“Olark has been really helpful and successful. I was having this concern of, what am I missing; who is trying to get in touch with me For me, Olark has alleviated this big concern when all of this started. It has fi lled the need and I can see how moving forward, Olark will continue to be helpful once this all ends.”