OVERALL CUSTOMER
REFERENCE RATING
4.7

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"We highly value having direct conversations with our customers and prospects at Front. And Olark driv..."
Rob Carpenter
VP Marketing
"Especially with nutrition, it's important for a customer to know exactly what they're buying and what..."
Tevita Lesuma
Business Growth Manager
"We analyzed the qualitative data in our live chat transcripts to create a vocabulary of customer word..."
Giles Thomas
Chief Executive Officer and Founder
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"Olark is fantastic. It has opened up a new avenue for our intake team to get help for potential clien..."
Lee Berg
Director of Marketing
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"We assure the customers that if they let us help them offline we can offer better service from our te..."
Gareth Jones
Digital Marketing Manager
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"Once I had a full-time customer care specialist in the office, I could travel to our four retail loca..."
Ben Jata
Director of Operations
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"The Olark tool has helped us to not only address customer queries more quickly, but it’s also given u..."
Simon Tinsley
Growth Manager
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"Usually we'll get a call from our PR team the day before we're scheduled to be featured in a news seg..."
James Stillian
Customer Champion
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"One of the most useful features of !push is that it helps direct our users to relevant help sections..."
Tammy
CustomMade
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"A lot of the questions that come in ask for quotes on certain jobs, and it is here that we can have a..."
Austin Tran
ClickMechanic
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"While our business is online, our approach is as if we were in a loud and open retail store, actually..."
Paul-André Bégin
Vice President
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"We often talk to customers who have used similar services, only to be referred to contractors who hav..."
Andrew Collins
Verification Coordinator
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"We’ve stayed with Olark over the years because they’ve been so easy for our team to work with. We als..."
Graham Davis
Marketing Director
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"As an eCommerce business owner and marketing expert for over 12 years, I can attest that Olark Chat i..."
Sergio Aicardi
Chief Executive Officer
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"Olark has proven to be a fantastic tool. It’s allowed us to integrate with other systems like Groove,..."
Danielle Summers
Customer Concierge Director
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"Live chat made it easy for our customers to reach a member of our customer experience team and signif..."
Jordan Vidra
Customer Experience Team Member
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Testimonials & Customer References of individual Olark customers - their endorsements, recommendations, and customer success results of using the software or service. Read these Testimonials & Customer References to decide if Olark is the right business software or service for your company.

We monitor all 37 testimonials to prevent fraudulent testimonials and keep all our testimonials quality high. We only post testimonials verified by the vendor. Verified testimonials require that customer is an actual user of the product.