OVERALL CUSTOMER
REFERENCE RATING
4.6
"We really appreciate Kayako team. Every time we had a need Kayako team has been ready to share inform..."
Gianlorenzo Caccia
Product Manager Software
"Kayako frees up my staff to create a more proactive support infrastructure...."
Mohsin Chaudhry
Group Security Consultant
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"I selected Kayako for its low entry-point pricing and the ability to modify code to suit our departme..."
Kevin Ten Eyck
Texas Tech University
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"Anritsu uses Kayako to manage customer support tickets for a range of different software and hardware..."
Rob Cockerell
Sr. Business Systems Analyst
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"Each single support request is now routed to and handled in Kayako. Kayako lets us provide timely res..."
Shaunt Libarian
Systems Administrator
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"Companies can live or die on their response times to customers and we have found Kayako an ideal tool..."
Craig Fletcher
Managing Director
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"A few years ago, all of our support staff used a single email address set up as a distribution list t..."
Duane Jackson
Managing Director
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"Kayako has helped MSI UK to streamline the way we communicate with our end users though a simple and..."
John Inwood
msi
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"mtvU Online supports a large network of sites and users with different needs. We receive large amount..."
Peter Nilsson
VP Technology and Operations
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"With Kayako, we've made strides in terms of average response time and ticket age, and we're continual..."
Sachin Patel
Marketing Analyst
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"Since switching to the new Kayako, we were able to provide a significantly improved customer experien..."
Geeshan Subasingh
President
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"Stardock's adoption of Kayako's helpdesk solution has really helped us to manage and improve our cust..."
Curtis Hendzell
Customer Support Manager
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"We’ve been using Kayako now for a little over two years and the helpdesk has positively and profoundl..."
Robert Miles
Customer Support Manager
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"Macmillan Education is a global educational publisher with customers all over the world. Customer sat..."
Laura Pearson
Product Support Coordinator
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"Kayako has provided Pellerin Milnor with a cost-effective helpdesk management solution that has allow..."
Peter H. Peeters
System Administrator
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"Our staff quickly became familiar and comfortable with Kayako...."
Bob Sanguedolce
VP of Technology
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Testimonials & Customer References of individual Kayako customers - their endorsements, recommendations, and customer success results of using the software or service. Read these Testimonials & Customer References to decide if Kayako is the right business software or service for your company.

We monitor all 61 testimonials to prevent fraudulent testimonials and keep all our testimonials quality high. We only post testimonials verified by the vendor. Verified testimonials require that customer is an actual user of the product.