"It is not just a helpdesk with a bunch of buttons. Freshdesk is now a part of PosterGully, helping us..."
Bharat Sethi
PosterGully
"In just 5 minutes you’re done with everything. Actually, I was quite impressed by how fast we could s..."
Daisy Wei
Customer Service Department Manager
Testimonial Locked

Work for FreshDesk ?
Claim this Profileand
unlock all 78 Testimonials.

"We had practically no control before. Even slight changes took 24 hours to be implemented. But now, i..."
Huzefa Motorwala
Wisby
Testimonial Locked

Work for FreshDesk ?
Claim this Profileand
unlock all 78 Testimonials.

"Biggest advantage of using Freshdesk is that it enables the manager to see which agent has replied to..."
Mile
Support Process Manager
Testimonial Locked

Work for FreshDesk ?
Claim this Profileand
unlock all 78 Testimonials.

Don't see enough customer reviews? Check out these FreshDesk competitors.

"We just liked what we saw straight away with Freshdesk, and liked the ease of the whole buying proces..."
Colin Boddy
Corporate Director
Testimonial Locked

Work for FreshDesk ?
Claim this Profileand
unlock all 78 Testimonials.

"Call queue and reporting were immediately helpful. They gave us real-time visibility into what was go..."
Craig Douglas
Sr. Director of Operations
Testimonial Locked

Work for FreshDesk ?
Claim this Profileand
unlock all 78 Testimonials.

"Cirruseo gained more than 40% more new business with FD​ & 165% with F​S in 2015 Vs. 2014 we are tot..."
Romain Hervé
Co-founder
Testimonial Locked

Work for FreshDesk ?
Claim this Profileand
unlock all 78 Testimonials.

"Using Freshdesk has improved our service. Customers can rate our responses, this allows is to track o..."
Elliot Lees-Bell
Founder & MD
Testimonial Locked

Work for FreshDesk ?
Claim this Profileand
unlock all 78 Testimonials.

"From chaos, we now have order. This wouldn't have been possible without Freshdesk...."
George Cremeans
DTI
Testimonial Locked

Work for FreshDesk ?
Claim this Profileand
unlock all 78 Testimonials.

"Freshdesk has helped boost our support to a whole new level. Thanks to multiple product support and i..."
Martin Blakeway
MartialArtShop
Testimonial Locked

Work for FreshDesk ?
Claim this Profileand
unlock all 78 Testimonials.

"Moving to Freshdesk has helped our corporate IT team greatly reduce Resolution Time for service reque..."
Adam Thiele
Big R
Testimonial Locked

Work for FreshDesk ?
Claim this Profileand
unlock all 78 Testimonials.

"We have noticed increased levels of satisfaction from customers and our customer support staff are ha..."
David Cray
Head of Customer Experience and Product Development
Testimonial Locked

Work for FreshDesk ?
Claim this Profileand
unlock all 78 Testimonials.

"Since we added FD functionality, we’ve been able to reduce staff from over 100 agents to around 77, p..."
James Crawford
Director of Support
Testimonial Locked

Work for FreshDesk ?
Claim this Profileand
unlock all 78 Testimonials.

"Freshdesk is easy to use, allows automation, and provides useful reporting...."
Alex Seng
Business Systems Analyst
Testimonial Locked

Work for FreshDesk ?
Claim this Profileand
unlock all 78 Testimonials.

"We adopted Freshdesk because it is a highly adaptable solution with a lot of metrics that allows us t..."
Christophe Tomborski
Back Office Manager
Testimonial Locked

Work for FreshDesk ?
Claim this Profileand
unlock all 78 Testimonials.

"Freshdesk offered the functionality that we required at a price that we considered would give us a re..."
Damion Norcombe
Technology & Business Change Manager
Testimonial Locked

Work for FreshDesk ?
Claim this Profileand
unlock all 78 Testimonials.

Testimonials & Customer References of individual FreshDesk customers - their endorsements, recommendations, and customer success results of using the software or service. Read these Testimonials & Customer References to decide if FreshDesk is the right business software or service for your company.

We monitor all 78 testimonials to prevent fraudulent testimonials and keep all our testimonials quality high. We only post testimonials verified by the vendor. Verified testimonials require that customer is an actual user of the product.