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Issuetrak

Read 59 Issuetrak reviews and testimonials from customers, explore 45 case studies and customer success stories, and watch 2 customer videos to see why companies chose Issuetrak as their Help Desk Software

Issuetrak, Inc., located in Norfolk, Virginia, has a seasoned management team, with expertise in Help and Service Desk technology, and significant experience with early stage, medium, and large technology companies. Today, Issuetrak, Inc. is a worldwide company that has expanded its technology to provide businesses with a way to improve their internal and external support while dramatically reducing costs. They offer affordable, easy to use, web based help and service desk management solutions for organizations of any size.

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  • 59 Testimonials View
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Customer Rating Review Score based on 3592 reference ratings
4.7/5.0 (3592)

59Testimonials

  • “We’re trying to improve customer service. It’s (Issuetrak) a systematic way for calls to come in, be assigned to staff members who can research it, and get the parent a …

    Joe Craig Chief Administrative Officer

  • "We wanted the ability to log in and see the issues that have been open the longest, and to create a to do list based on that priority."

    Sean Hopkins Director of Information Technology

  • "Using groups in this way we are able to notify the entire group with an email when an issue is levied against their area of responsibility."

    Large Binocular Telescope Observatory
58 more testimonials currently locked

45 Case Studies

  • Newport News Public Schools manages 40 to 50 daily student returns with …

  • Issuetrak Helps Global Transcription Resources Increase Performance

    Chris Burris General Manager

  • Evergreen Bank Group Tracks Compliance Results

    Romana Ottolino Compliance & Legal Assistant
44 more case studies currently locked

2 Customer Videos

1 more videos currently locked

Additional Issuetrak Information & Resources

Read Issuetrak Reviews, Testimonials & Customer References from 59 real Issuetrak customers.

Browse Issuetrak Case Studies, Customer Success Stories, & Customer References from 45 businesses that use Issuetrak.

Watch Issuetrak Customer Videos to learn why 2 businesses chose Issuetrak.

FeaturedCustomers has 1,934,159+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.