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  • 4.7 / 5.0 (6256)
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Read 59 Issuetrak reviews and testimonials from customers, explore 44 case studies and customer success stories, and watch 2 customer videos to see why companies chose Issuetrak as their Help Desk Software

Issuetrak, Inc., located in Norfolk, Virginia, has a seasoned management team, with expertise in Help and Service Desk technology, and significant experience with early stage, medium, and large technology companies. Today, Issuetrak, Inc. is a worldwide company that has expanded its technology to provide businesses with a way to improve their internal and external support while dramatically reducing costs. They offer affordable, easy to use, web based help and service desk management solutions for organizations of any size.

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Customer Rating Review Scorebased on 3442 reference ratings
4.7/5.0 (3442)

59Testimonials

  • “We’ve fully implemented Issuetrak in all three of our locations—the US, UK, and China. In my opinion, Issuetrak has enabled us to provide a much higher level of service, to both our external and internal customers, than previously possible. As with any new software implementation, there were plenty of bumps in the road as we learned (and continue to learn) how to best utilize the software in our organization. With the majority of the implementation dust now settled, we’re now investigating more of the advanced options.”

    Roger KangasCall Center and Global Parts Sales Manager
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44 Case Studies

  • Answer Quest technologies delivers on customer support

    Linda LinkPresident
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2 Customer Videos

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Additional Issuetrak Information & Resources

Read Issuetrak Reviews, Testimonials & Customer References from 59 real Issuetrak customers.

Browse Issuetrak Case Studies, Customer Success Stories, & Customer References from 44 businesses that use Issuetrak.

Watch Issuetrak Customer Videos to learn why 2 businesses chose Issuetrak.

FeaturedCustomers has 1,888,329+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.