Issuetrak, Inc., located in Norfolk, Virginia, has a seasoned management team, with expertise in Help and Service Desk technology, and significant experience with early stage, medium, and large technology companies. Today, Issuetrak, Inc. is a worldwide company that has expanded its technology to provide businesses with a way to improve their internal and external support while dramatically reducing costs. They offer affordable, easy to use, web based help and service desk management solutions for organizations of any size.
“We have a database full of hours of what engineers do, so management can make smart decisions. We were able to keep certain budgets for the next year because we had reports and data. They clearly saw how cuts would impact the business. It gave management our value statement.”
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