"Since implementing Issuetrak, we’ve got a system in place for checks and balances; I don’t have to worry about things falling through the cracks."
"Issuetrak and don’t look back! This is a solid product with top-shelf customer support. I’ve used several of the big ones which all have their own share of issues (no pun intended). Issuetrak handles our facility issues well. With automated ticket creation and pass-through authentication, it is simple for users to create tickets. On the dashboard page, I can get an overview that benefits my position as IT Director to know at a glance what is happening. No system is perfect, which is why this isn’t a pure 5-star review, but with a quality product offering combined with good prices and the best customer service I’ve come across in years, don’t hesitate to give Issuetrak a chance."
Zendesk is a service-first CRM company that builds software designed to improve customer relationships and provide the best customer experience. The Zendesk Support Suite allows your business to have natural conversations with your customers, without letting them feel what’s going on behind the scenes. It’s sophisticated enough to meet complex needs and simple enough to let you get up and running immediately.
TeamSupport is a post-sale award-winning customer support software company built specifically for the unique needs of B2B (business-to-business) technology-enabled companies within the computer software, hardware, information technology services, and telecom industries. TeamSupport has spent the past decade creating a support solution that helps build passionate customer bases for its clients. TeamSupport stands alone as the leading support solution that helps solve for sophisticated client needs and fuels successful client interactions. Give TeamSupport a try with our free 14 day trial, or set up a no-obligation guided demo today.
Kayako is a simple customer service software that scales with your business. Kayako makes it easy to deliver an unrivaled customer support experience. Kayako started in 2001 with a goal: better customer support experience. Today, Kayako is the leading multi-channel helpdesk. Kayako is a team of more than 100 that helps 10,000s of businesses delight millions of customers using Kayako all around the world.