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"One of the bigest feedback the team had about Pendo was like, we just don’t know how to use it. And it’s hard to figure out. We don’t have the time to just like, sit and read through everything to figure out how to use it."
"Quite a low percentage of new free trial users created at least one heatmap analysis during their free trial period – only 47%. Also, only 12% of all free trial users engaged with [Areas of Interest] – one of the main features of our platform. These numbers were lower than …
Intercom offers the world’s leading business messaging platform that delivers real time contextual communications to drive growth at every stage of the customer lifecycle. Intercom is the first to bring a real time messaging-first experience to sales, marketing and support …
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