WalkMe is a key tool in helping our users understand these features and how to make the best and most efficient use of them. Understanding our community’s needs and giving them the tools they need to understand our product are crucial for ensuring a great experience with our platform. We leverage a number of tools to do this, including maintaining a robust community forum. By embedding forum resources in our WalkMe tutorials, users have in-product assistance, as well as more detailed support through our forum – all through a singular training resource hosted by WalkMe. Practice Fusion leverages WalkMe in several ways. Primarily, we use WalkMe to provide step-by-step walkthroughs of the features of our EHR platform. By giving users the ability to launch these tutorials at any time, from almost anywhere in our system, we ensure that they have the understanding needed to fully utilize our features. We also use WalkMe to auto-display alerts when we release new features. This gives us an opportunity to market our newest and most advanced features, and empowers our community to start using them from their first interaction with our EHR.