WalkMe™ is an interactive online guidance and engagement platform. WalkMe™ provides a cloud-based service designed to help professionals – customer service managers, user experience managers, training professionals, SaaS providers, and sales managers – to guide and engage prospects, customers, employees and partners through any online experience. WalkMe™ has designed a platform that helps businesses eliminate online confusion, while at the same time raise efficiency and reduce costs.
"Being a premier provider of electricity, gas and energy services in Belgium, our top priority is providing high quality service for our almost 2 million of individual and corporate customers. With WalkMe Automation, we've already dramatically reduced the time spent by our customer care agents on some repetitive processes by 50 percent. By reducing inefficiencies when using any business system, WalkMe gives us more time to support our customers, offering them sustainable and innovative energy."
"We could not have made the switch to Lightning without WalkMe. The platform offers direction for our representatives, gives us more consistency in the tools we use, and positively impacts the quality of the data we get."
"Helping our customers be successful is our number one priority at Truckstop.com. We have received world-class customer care from the WalkMe team. It’s a partnership that we value, and is positively, measurably impacting our business."
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