WalkMe

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Read 146 WalkMe reviews and testimonials from customers, explore 74 case studies and customer success stories, and watch 34 customer videos to see why companies chose WalkMe as their User Onboarding Software

WalkMe™ is an interactive online guidance and engagement platform. WalkMe™ provides a cloud-based service designed to help professionals – customer service managers, user experience managers, training professionals, SaaS providers, and sales managers – to guide and engage prospects, customers, employees and partners through any online experience. WalkMe™ has designed a platform that helps businesses eliminate online confusion, while at the same time raise efficiency and reduce costs.

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Customer Rating Review Scorebased on 4267 reference ratings
4.7/5.0 (4267)
  • Market Leader 2025 2025
    Winter 2025Market LeaderUser Onboarding Software
    Press ReleaseReport
  • Market Leader 2024 2024
    Winter 2024Market LeaderDigital Adoption Platforms
    Press ReleaseReport

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Featured Testimonials

  • "Being a premier provider of electricity, gas and energy services in Belgium, our top priority is providing high quality service for our almost 2 million of individual and corporate customers. With WalkMe Automation, we've already dramatically reduced the time spent by our customer care agents on some repetitive processes by 50 percent. By reducing inefficiencies when using any business system, WalkMe gives us more time to support our customers, offering them sustainable and innovative energy."

    Filip CammuDirector Operational Excellence

  • "We could not have made the switch to Lightning without WalkMe. The platform offers direction for our representatives, gives us more consistency in the tools we use, and positively impacts the quality of the data we get."

    Jane BachSenior Manager of Sales Enablement

  • "Helping our customers be successful is our number one priority at Truckstop.com. We have received world-class customer care from the WalkMe team. It’s a partnership that we value, and is positively, measurably impacting our business."

    Nate RowlanTraining Manager
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Featured Case Studies

  • Nasdaq boosts Net Promoter Scores and slashes support requests by 25% with WalkMe

    Matt KenneyHead of Global Customer Support & Operations, Client Success

  • NEC elevates employees’ digital experience and propels digital transformation forward

    Yudai UraguchiAssistant Manager, Management Information System Department, Corporate IT and Digital Division

  • Endurance International Group - Customer Case Study

    Isaac AcunaCommunications Coordinator
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Featured Customer Videos

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Additional WalkMe Information & Resources

Read WalkMe Reviews, Testimonials & Customer References from 146 real WalkMe customers.

Browse WalkMe Case Studies, Customer Success Stories, & Customer References from 74 businesses that use WalkMe.

Watch WalkMe Customer Videos to learn why 34 businesses chose WalkMe.

FeaturedCustomers has 1,822,432+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.