WalkMe

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Read 146 WalkMe reviews and testimonials from customers, explore 74 case studies and customer success stories, and watch 34 customer videos to see why companies chose WalkMe as their User Onboarding Software

WalkMe™ is an interactive online guidance and engagement platform. WalkMe™ provides a cloud-based service designed to help professionals – customer service managers, user experience managers, training professionals, SaaS providers, and sales managers – to guide and engage prospects, customers, employees and partners through any online experience. WalkMe™ has designed a platform that helps businesses eliminate online confusion, while at the same time raise efficiency and reduce costs.

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Customer Rating Review Scorebased on 4228 reference ratings
4.7/5.0 (4228)
  • Market Leader 2025 2025
    Winter 2025Market LeaderUser Onboarding Software
  • Market Leader 2024 2024
    Winter 2024Market LeaderDigital Adoption Platforms

Featured Testimonials

  • "WalkMe allows our Sales Operations team the ability to deliver the right training at precisely the right time. We’ve been able to embed highly customized, contextual walk-throughs in a way that blends into our instance of Salesforce, rather than distracting our end users. What used to take Sales Operations a 15-30 minute training, can be accomplished with a 2-minute walk-through; and it’s always there for our end-users to utilize in the future."

  • "WalkMe provides efficiency and guidance within our organization."

  • "WalkMe has helped us streamline communication across internal and external platforms: in our CRM as a knowledge provider and on the online application platform as an on-the-spot engagement tool. WalkMe has been integral in reducing support costs while driving user engagement and adoption."

Featured Case Studies

  • Tyler Technologies Improves Adoption, User Experience, and Self-Service Support with WalkMe In-App Guidance

  • Intacct Successfully Introduces Salesforce to its Online Community Using WalkMe’s Contextual Guidance

  • LeaseAccelerator slashes training costs by 75%, improves customer experience, and creates new revenue stream with WalkMe

Featured Customer Videos

Additional WalkMe Information & Resources

Read WalkMe Reviews, Testimonials & Customer References from 146 real WalkMe customers.

Browse WalkMe Case Studies, Customer Success Stories, & Customer References from 74 businesses that use WalkMe.

Watch WalkMe Customer Videos to learn why 34 businesses chose WalkMe.