WalkMe

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Read 146 WalkMe reviews and testimonials from customers, explore 74 case studies and customer success stories, and watch 34 customer videos to see why companies chose WalkMe as their User Onboarding Software

WalkMe™ is an interactive online guidance and engagement platform. WalkMe™ provides a cloud-based service designed to help professionals – customer service managers, user experience managers, training professionals, SaaS providers, and sales managers – to guide and engage prospects, customers, employees and partners through any online experience. WalkMe™ has designed a platform that helps businesses eliminate online confusion, while at the same time raise efficiency and reduce costs.

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Customer Rating Review Scorebased on 4326 reference ratings
4.7/5.0 (4326)
  • Market Leader 2025 2025
    Winter 2025Market LeaderUser Onboarding Software
  • Market Leader 2024 2024
    Winter 2024Market LeaderDigital Adoption Platforms

Featured Testimonials

  • "Using WalkMe during the demo experience has helped us learn so much about our buyer, because our prospects vary across industry and market segments, understanding their personas and use cases helps us prioritize leads and which deals to attack."

  • "Being a premier provider of electricity, gas and energy services in Belgium, our top priority is providing high quality service for our almost 2 million of individual and corporate customers. With WalkMe Automation, we've already dramatically reduced the time spent by our customer care agents on some repetitive processes by 50 percent. By reducing inefficiencies when using any business system, WalkMe gives us more time to support our customers, offering them sustainable and innovative energy."

  • "This interactive guidance tool is perfect in allowing customers to take advantage of all the functions on my site."

Featured Case Studies

  • Species360 Implements In-App Training and Support for Global Customer Base; Enjoys 100% Product Adoption

  • eMoney Creates Successful Online Training Platform with TeachMe, Reducing Support Burden and Improving Client Engagement

  • Paychex uses just-in-time training to seamlessly migrate 3,500 users to Salesforce Lightning in 6 months

Featured Customer Videos

Additional WalkMe Information & Resources

Read WalkMe Reviews, Testimonials & Customer References from 146 real WalkMe customers.

Browse WalkMe Case Studies, Customer Success Stories, & Customer References from 74 businesses that use WalkMe.

Watch WalkMe Customer Videos to learn why 34 businesses chose WalkMe.