WalkMe

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Read 146 WalkMe reviews and testimonials from customers, explore 74 case studies and customer success stories, and watch 34 customer videos to see why companies chose WalkMe as their User Onboarding Software

WalkMe™ is an interactive online guidance and engagement platform. WalkMe™ provides a cloud-based service designed to help professionals – customer service managers, user experience managers, training professionals, SaaS providers, and sales managers – to guide and engage prospects, customers, employees and partners through any online experience. WalkMe™ has designed a platform that helps businesses eliminate online confusion, while at the same time raise efficiency and reduce costs.

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Customer Rating Review Scorebased on 4233 reference ratings
4.7/5.0 (4233)
  • Market Leader 2025 2025
    Winter 2025Market LeaderUser Onboarding Software
  • Market Leader 2024 2024
    Winter 2024Market LeaderDigital Adoption Platforms

Featured Testimonials

  • “Many companies are looking to cut costs, and are under pressure to cut costs, but still keep that volley with customers and sales professionals. [WalkMe] has allowed us to take our training resources and our support resources and move them to where they’re needed most — the very complex, one-off situations. And instead of having them answer the same questions over and over again — the basic questions on processes — we’re able to have our users use WalkMe for those processes and free up those resources on the back end.”

  • "As we look to add additional products to our sales productivity suite, WalkMe will be a key partner to help us accelerate adoption. With WalkMe we are able to provide a great first-time experience for new users and get them started using the application right away."

  • "My company and team offers online remediation to older children (ages 7+) with dyslexia (struggling readers). In this segment, ease of instruction is of paramount importance. We researched technical solutions to user instructions and discovered WalkMe. We shared our specific needs with the WalkMe team and they opened the door wide open for us. We’re increasingly rolling out more and more WalkMe deployments and are very impressed to say the least. The ability to take a visitor/user by the hand and literally instruct them as if you sit right next to them is so very effective. We absolutely love it, and our users absolutely love it too. Highly recommended."

Featured Case Studies

  • Triangel Leverages WalkMe’s Interactive Self-Service Help System to Reduce Support Requests and Significantly Boost Sale

  • Arla Foods improves SuccessFactors® engagement, reduces errors with WalkMe Digital Adoption Platform

  • BMO Financial Group Drives Customer Adoption of New Features While Reducing Support Burden with WalkMe’s In-App Guidance

Featured Customer Videos

Additional WalkMe Information & Resources

Read WalkMe Reviews, Testimonials & Customer References from 146 real WalkMe customers.

Browse WalkMe Case Studies, Customer Success Stories, & Customer References from 74 businesses that use WalkMe.

Watch WalkMe Customer Videos to learn why 34 businesses chose WalkMe.