We have received an overwhelmingly positive response from our customers. WalkMe reassured even our most hesitant users, as online tasking became ‘a walk in the park’. You could see the change in customer attitude immediately—it was astounding. Our experience with WalkMe was excellent from start to finish. The staff was responsive and very involved in the implementation—we got the impression that WalkMe’s employees are extremely dedicated and passionate about their work. Needless to say, we were thrilled with the quantitative results. Our support costs were cut to a minimum and our online reputation has become something to be truly proud of. Our customers are the type of customers we all hope for—they return, they tell their friends and they are loyal. Making our site usable for all our customers is a commodity worth investing in.

We have a lot of users with different technological backgrounds and diverse needs. WalkMe was the solution that allowed us to best serve all our users’ needs. We have seen a significant boost in the adoption of our software and our users really appreciate being able to ‘work like experts’, immediately. Our users are more actively engaged and we can see how this correlates to our conversions.