"When we looked at the heat map of customer use, we were able to see that they were heavily using the WalkMe tools."

"WalkMe enabled us to leverage some of our main features that were new to our users. WalkMe Onboarding and Walk-Thru's let us take our users by the hand and guide them for better success in a very complex new environment. When users are not intimidated by these new capabilities, their …

“WalkMe has significantly improved how our end-users engage with organizational applications by reducing friction and enhancing user adoption. It has streamlined training gaps, reduced support tickets, and empowered team members to navigate complex processes. WalkMe has been instrumental in delivering a more consistent, efficient, and user-friendly experience across our organization.”

"WalkMe is such a great service – it has actually managed to save us 50 percent on support representative costs, increased user engagement by over 10 percent and all of this without any effort from our side. I strongly recommend every SaaS company to try it."

"WalkMe helped our users significantly increase the number and the quality of users' profiles in our site."

"This interactive guidance tool is perfect in allowing customers to take advantage of all the functions on my site."

"WalkMe is way better than manuals (who wants to read bullet points of 'do this' and 'do that'? and better than Videos. WalkMe is way easier to prepare and update, and it does not suffer from changes in UI."

"WalkMe revolutionized the way we teach our users how to utilize our software, saving us hundreds of hours of expensive documentation writing and video tutorial production."

"WalkMe is so easy to implement and even easier for my customers to use; it has made a real difference in customer satisfaction."

"WalkMe’s elegantly simple solution provides engaging scalability for our Salesforce.com performance support."

"WalkMe ensures our growing list of customers get the best user experience possible. WalkMe analytics will give us real time insight into which Walk-Thrus are working and which ones need to be changed."

"My company and team offers online remediation to older children (ages 7+) with dyslexia (struggling readers). In this segment, ease of instruction is of paramount importance. We researched technical solutions to user instructions and discovered WalkMe. We shared our specific needs with the WalkMe team and they opened the door …

"We also added the WalkMe application, which literally shows you how to use any feature in the system. This makes it easy to customize the e-Newsletter to target your specific market."

"As a customer relationship management and marketing automation tool, MDC DOT’s core demographic is a group of people who are still adjusting to the Digital Age. In spite of having a Help Desk website with knowledge on most every aspect of our technology, our support desk was receiving at least …

"We have received an overwhelmingly positive response from our customers. WalkMe reassured even our most hesitant users, as online tasking became ‘a walk in the park’. You could see the change in customer attitude immediately—it was astounding. Our experience with WalkMe was excellent from start to finish. The staff was …