"We set out to connect with our customers and help them understand we are real people behind the scenes working hard to provide them with the best soap for their skin. Bonjoro has helped us to achieve that and more. Our customers are not just patrons - they're a part …

"From a statistics point of view Bonjoro has been absolutely incredible for our business. We actually started using Bonjoro as a bigger strategy to increase retention, and the results were incredible. In the space of 3 months we were able to reduce our churn by 12%, which is huge from …

“The responses, without a doubt! When you see how much people appreciate the personal touch and how excited they get, it makes it worthwhile.”

"If you can compare email metrics to Bonjoro’s, Bonjoro’s knock email out of the park. Open rates around 70%, click through rates around 30%, you can’t come close to that with email."

“When people register I’ve hooked it into Mailchimp. It is a billion times better than sending an email - I think it shows people I’m genuinely interested in them, because I took that time to personalise and send them something. I’d probably struggle to to think of people who shouldn’t …

"The #1 effect Bonjoro has had is converting leads who are not talking to us, to leads that ARE talking to us. We have people who are signed up, active, and not responding to our emails. We drop them a Bonjoro, and it immediately starts a conversation."

"Over half of the users that receive a Bonjoro invest in our projects."

“The hypothesis is that we can convert new trials more effectively, by sending a personalized video to them within 24 hours of starting a trial. I tested this hypothesis out by sending personalized welcome videos to 50% of an audience over the course of a couple of weeks. We concluded …

“People just go crazy. They think it’s amazing that we’re taking the time out of our day to send a video - it opens up that door for further communication."

“We are loving it and so do our customers! Thank you for making it so we can build a relationship right off the bat!”

"While I provide the information to help them get started, it is ultimately the community that they become a part of that makes them stay."

"We have a full-time Director of Member Experience and two community managers who cheer members on and direct them to the right content. We also gather info when they join about their other social media platforms and follow them there."

“Since adding Bonjoro, 75% of my customers have replied with an email saying how surprised and delighted they were to receive my video and 50% actually found my social accounts on their own.”

"We're seeing better connections, better relationships, higher LTV and happier clients."

“We used Bonjoro video messages for loads of things, from following up with new leads, to touching base with workshop attendees, to welcoming new customers. But then we thought, what about these colder opportunities? We have already called them a ton to no avail, they haven’t engaged with us for …