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“I’m absolutely blown away by how great Bonjoro is. For me, it fills a gap in the market. We sell a lot online, and that online facelessness in retail is definitely something we want to try and combat, and Bonjoro allows us to that.”
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“The customers that I don’t get to meet face to face have given fantastic feedback saying that they feel really connected, and as a result they have stayed a customer with us. It's easy to get lost in that flood of emails coming to the customer, so Bonjoro is a …
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“With Bonjoro, we have been able to connect with our potential clients who are interested but haven't yet made the investment. By sending this message, they see we truly care and want to answer any questions they may have.”
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"We’ve massively increased new member sign-ups to our premium SaaS platform."
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"I use testimonials to get member feedback - both video and text - and to display all this goodness publicly on my website. Impact wise, I find it's just a much easier way to collect feedback and make it public. It's easy to manage, easy to share, and it's easy …
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“In today’s day and age, if you aren’t doing something to make your eCommerce brand stand out, you will be gobbled up by the big players like Amazon. You need to have a purpose.”
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"From a statistics point of view Bonjoro has been absolutely incredible for our business. We actually started using Bonjoro as a bigger strategy to increase retention, and the results were incredible. In the space of 3 months we were able to reduce our churn by 12%, which is huge from …
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“Our launches usually make around $400,000 in sales and our last one was $748,000 - I really believe adding Bonjoro videos to prospects was a HUGE contributing factor in that.”
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"My customers are much more likely to reach out and contact me after a personal video. Once that relationship has been created, it’s much easier to stay connected moving forward."
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“Recording Bonjoros has caused a lot of unexpected surprise and delight for our customers. Many of them have gone from buying a couple of cards to coming back to buy significantly more expensive items due to receiving a bonjoro (one person bought a single card in May and has since …
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"For our camp clients that are using it, they will pay for a year of Bonjoro in just ten minutes work reaching out to 5 or 6 past clients."
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"We set out to connect with our customers and help them understand we are real people behind the scenes working hard to provide them with the best soap for their skin. Bonjoro has helped us to achieve that and more. Our customers are not just patrons - they're a part …
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“The hypothesis is that we can convert new trials more effectively, by sending a personalized video to them within 24 hours of starting a trial. I tested this hypothesis out by sending personalized welcome videos to 50% of an audience over the course of a couple of weeks. We concluded …
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“We have just so much great feedback from clients saying What an amazing customer success experience."
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“When a prospect hits the website and once we capture an email and cookie, we have developed a grading system to determine when the prospect is ready to get touch points from a sales person. Once they hit our point threshold, their information is moved via round robin to the …