“In today’s day and age, if you aren’t doing something to make your eCommerce brand stand out, you will be gobbled up by the big players like Amazon. You need to have a purpose.”

“You have to see the responses I get. It creates an amazing amount of goodwill.”

"From a statistics point of view Bonjoro has been absolutely incredible for our business. We actually started using Bonjoro as a bigger strategy to increase retention, and the results were incredible. In the space of 3 months we were able to reduce our churn by 12%, which is huge from …

“We have just so much great feedback from clients saying What an amazing customer success experience."

“When a prospect hits the website and once we capture an email and cookie, we have developed a grading system to determine when the prospect is ready to get touch points from a sales person. Once they hit our point threshold, their information is moved via round robin to the …

“The hypothesis is that we can convert new trials more effectively, by sending a personalized video to them within 24 hours of starting a trial. I tested this hypothesis out by sending personalized welcome videos to 50% of an audience over the course of a couple of weeks. We concluded …

“People just go crazy. They think it’s amazing that we’re taking the time out of our day to send a video - it opens up that door for further communication."

"The personal touch brings a huge edge vs. the competition, and means my agency can close more sales."

"I love Bonjoro - this has been such a huge change to my business. I have been able to get immediate responses, I have been able to book clients with bigger budgets, and not only that, my clients feel so loved, they reach out to me right away and thank …

“The responses, without a doubt! When you see how much people appreciate the personal touch and how excited they get, it makes it worthwhile.”

“We used Bonjoro video messages for loads of things, from following up with new leads, to touching base with workshop attendees, to welcoming new customers. But then we thought, what about these colder opportunities? We have already called them a ton to no avail, they haven’t engaged with us for …

"Our camper families are absolutely floored that the director took the time to answer THEIR questions personally. Our new families also love that they get to see a little bit of camp in action when we record our messages to them on location at our facility."

"The #1 effect Bonjoro has had is converting leads who are not talking to us, to leads that ARE talking to us. We have people who are signed up, active, and not responding to our emails. We drop them a Bonjoro, and it immediately starts a conversation."

"Before I used to send out review requests automatically about a week or so after orders were delivered. And I'd be lucky to see one out of 20 orders leaving a review. Whereas now, it's more like 90% of my customers are actually reviewing and leaving five star reviews through …

“The results in the first month have been remarkable. We still send out the same onboarding emails and all other aspects are the same. We just added Bonjoro.”