58 Bonjoro Testimonials

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  • "We've seen over 25% more repeat sales and 100s of 5-star reviews. Bonjoro is unique and l'd happily recommend it to any ecommerce seller."

  • “We are loving it and so do our customers! Thank you for making it so we can build a relationship right off the bat!”

  • "Before I used to send out review requests automatically about a week or so after orders were delivered. And I'd be lucky to see one out of 20 orders leaving a review. Whereas now, it's more like 90% of my customers are actually reviewing and leaving five star reviews through Trust Pilot, which is fantastic for me."

  • “We used Bonjoro video messages for loads of things, from following up with new leads, to touching base with workshop attendees, to welcoming new customers. But then we thought, what about these colder opportunities? We have already called them a ton to no avail, they haven’t engaged with us for months, or in many cases, years, via our automated email campaigns. How could we tell these past customers and opportunities about the new products we were launching? And that is where we found Bonjoro uniquely situated to really solve that problem for us. That is where we made $16,200 in 4 weeks.”

  • “When people register I’ve hooked it into Mailchimp. It is a billion times better than sending an email - I think it shows people I’m genuinely interested in them, because I took that time to personalise and send them something. I’d probably struggle to to think of people who shouldn’t use Bonjoro.”

  • "My refund requests went from 3.2% to 1.7% after I started sending onboarding Bonjoros."

  • "While I provide the information to help them get started, it is ultimately the community that they become a part of that makes them stay."

  • “The customers that I don’t get to meet face to face have given fantastic feedback saying that they feel really connected, and as a result they have stayed a customer with us. It's easy to get lost in that flood of emails coming to the customer, so Bonjoro is a great way to stand out from the crowd, and get your business noticed.”

  • "For our camp clients that are using it, they will pay for a year of Bonjoro in just ten minutes work reaching out to 5 or 6 past clients."

  • "My customers are much more likely to reach out and contact me after a personal video. Once that relationship has been created, it’s much easier to stay connected moving forward."

  • "We send a bag of popcorn to each new donor and encourage them to watch the documentary. We really want them to make it an event. Sit down with their families and see the work we are doing."

  • "So far, our students have loved it and I am loving the responses we are receiving! We are thrilled with the outcome and are looking forward to using this for more of our programs and recommending it to our thousands of students as well!"

  • “You have to see the responses I get. It creates an amazing amount of goodwill.”

  • “We have just so much great feedback from clients saying What an amazing customer success experience."

  • “When a prospect hits the website and once we capture an email and cookie, we have developed a grading system to determine when the prospect is ready to get touch points from a sales person. Once they hit our point threshold, their information is moved via round robin to the outbound sales team. From there, the sales rep can record them a Bonjoro video message.”