“We always recommend Gorgias because of its easy-to-use features, quick installation, and native integrations with Shopify and multiple communication channels. Plus, they consistently add new features and products.”

"After making the switch from Zendesk we haven't looked back. Our Customer Success Manager guided us through the whole migration process and assisted us in setting up the basic tagging and automation processes to make the transition seamless. It was a pleasure dealing with the Gorgias team! We would highly …

“Alia and I wanted to make sure that customers always left the site satisfied. A lot of the time, customers want to buy something but wish it was 10 dollars less. With Convert, we are giving customers that opportunity. No one leaves the site empty-handed.”

"Gorgias enables us to provide high-quality support on Facebook Messenger at scale. There is no way we would achieve this on another platform."

"The Gorgias team has been so helpful: they’ve really made Gorgias tailored to what we need."

"With all the Gorgias integrations, my team does need to jump between tools. This has helped us dramatically improve customer satisfaction."

"Gorgias gives us a holistic view of our customers. This way, we can provide them with fast & personalized help."

"Gorgias helps us provide an excellent customer experience! It's customizable and tailored to fit our needs."

"Will save you and your team countless hours. The set up and ease of use on Gorgias are unmatched."

"With Gorgias, we have all our support in one app. We've reduced response time to less than 5min."

"The customer service is wonderful! We have seen a huge increase in efficiency, now that we are using Gorgias."

"This app is incredible, it cut my workload by 70% and makes our customer service much more efficient."

"Gorgias has a fantastic integration with Shopify and has improved our customer service experience."

"Gorgias has made our lives much simpler and we are able to access all incoming questions in one place. Excellent tool."

"Outstanding training and support. Very intuitive program with lots of features that will save us a lot of time."