101 Gorgias Testimonials

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  • "This app is incredible, it cut my workload by 70% and makes our customer service much more efficient."

  • "The biggest struggle is our most powerful weapon: the on-demand model. Educating customers to wait for their purchase has been crucial for our success."

  • “AI Agent helps immensely with data reporting and reducing human error, because it tags tickets accurately and follows processes consistently.”

  • "Gorgias enables us to provide high-quality support on Facebook Messenger at scale. There is no way we would achieve this on another platform."

  • "The Gorgias team has been so helpful: they’ve really made Gorgias tailored to what we need."

  • "With all the Gorgias integrations, my team does need to jump between tools. This has helped us dramatically improve customer satisfaction."

  • "Gorgias gives us a holistic view of our customers. This way, we can provide them with fast & personalized help."

  • "Gorgias helps us provide an excellent customer experience! It's customizable and tailored to fit our needs."

  • "Will save you and your team countless hours. The set up and ease of use on Gorgias are unmatched."

  • "With Gorgias, we have all our support in one app. We've reduced response time to less than 5min."

  • "The customer service is wonderful! We have seen a huge increase in efficiency, now that we are using Gorgias."

  • "Gorgias has a fantastic integration with Shopify and has improved our customer service experience."

  • "Gorgias has made our lives much simpler and we are able to access all incoming questions in one place. Excellent tool."

  • "Outstanding training and support. Very intuitive program with lots of features that will save us a lot of time."

  • "Gorgias gets things done. We were struggling to respond to emails and Gorgias solved everything."