"Zendesk doesn't provide the feature to enable our team to identify new customers. Everything was pushed to a dashboard, but you couldn't track how much revenue is generated by positive service interaction. Our websites are built on Shopify, so we need something compatible with Shopify."

"The addition of the Loop subscription widget inside of our customer support Gorgias app has increased the quality of our support by eliminating steps in the process to support customers with their subscriptions. Faster support time is good for our business and most importantly improves our customer's experience with our …

“I’ve been in this role for four years and this was probably our best back to school season yet. In past years, you knew you were going to come in and be bogged down – but this year was way more seamless and much less stressful and that’s thanks to …

"Gorgias gets things done. We were struggling to respond to emails and Gorgias solved everything."

"The macros dramatically reduce response times and you can set up rules to do almost anything you can think of."

"Gorgias integrates a surprising amount of information while still leaving it clear to view quickly."

"Top support system with great functionality and support, features and refinements constantly being added."

"Our response time dropped from 20 hours to 30 minutes. Signing up with Gorgias was definitely the best decision!"

"Made the switch from Zendesk and haven't looked back. The team is super responsive, and helpful. Platform is straightforward."

"Thanks to Gorgias' intuitive interface and integrations, our small team is able to scale up while providing a high level of support."

"Now that we've switched to Gorgias, what would usually take me a minute now only takes a few seconds."

"We absolutely love Gorgias! It has changed the way that we have done Customer Service. It saves us so much time and effort."

"90% of our customer queries come through Facebook Messenger. The Gorgias-Facebook-Shopify integration is amazing."

“We're all about the relentless pursuit of being the best that we can be as a business. Gorgias was the only solution that was actually going to allow us to take it to that level.”

“Gorgias is one of those companies that really does care about their customers and the experiences they have. They care about how they can help their customers serve their own customers.”