SparkCentral

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Read 17 SparkCentral reviews and testimonials from customers, explore 6 case studies and customer success stories, and watch 4 customer videos to see why companies chose SparkCentral as their Social Media Management

Sparkcentral (formerly TwitSpark) is an easy-to-use platform that allows teams within larger enterprises to efficiently followup on customer service and engagement over Twitter and Facebook. Bringing social CRM to the next level involving high volume engagement, crisis management, and automated prioritization… Sparkcentral indeed the fastest way to respond to your customers.

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  • 17 Testimonials View
  • 6 Case Studies View
  • 4 Customer Videos View
Customer Rating Review Score based on 2911 reference ratings
4.7/5.0 (2911)

More from SparkCentral

Featured Testimonials

  • "Our team handles over 80,000 interactions a month and with Sparkcentral we respond to all of them in less than 10 minutes. Sparkcentral is an innovation partner to us, not …

    T-Mobile

  • "Good old fashioned customer service, delivered in a high tech way."

    Jerry Fletcher Digital Support Manager

  • "As a part of the general support team at DreamHost, I expect my social media team to be able to cover most things and bring them to full resolution. Sparkcentral …

    Sean Hubbard Tech Support Lead
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Featured Case Studies

  • DreamHost Improves Response Times and Makes Social a Full-Service Digital Support Channel …

    Sean Hubbard Tech Support Lead

  • Sunrun Makes Social A Full-Resolution Service Channel With Sparkcentral

    Helen Wang Sr. Manager, Training & QA

  • How WestJet became the first Canadian business to provide 24-hour a day …

    Mike Byrom WestJet
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Featured Customer Videos

  • Delta Air Lines - Customer Success Story (Jerry Fletcher - Digital Support Manager)
    Play Video
    Jerry Fletcher Digital Support Manager
  • Jack in the Box - Customer Success Story (Keith Guilbault - Chief Marketing Officer)
    Play Video
    Keith Guilbault Chief Marketing Officer
  • UberMedia - Customer Success Story (Katie Davies Newell - Senior Community Support Manager)
    Play Video
    Katie Davies Newell Senior Community Support Manager
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Additional SparkCentral Information & Resources

Read SparkCentral Reviews, Testimonials & Customer References from 17 real SparkCentral customers.

Browse SparkCentral Case Studies, Customer Success Stories, & Customer References from 6 businesses that use SparkCentral.

Watch SparkCentral Customer Videos to learn why 4 businesses chose SparkCentral.

FeaturedCustomers has 1,910,162+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.