SparkCentral

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Read 17 SparkCentral reviews and testimonials from customers, explore 6 case studies and customer success stories, and watch 4 customer videos to see why companies chose SparkCentral as their Social Media Management

Sparkcentral (formerly TwitSpark) is an easy-to-use platform that allows teams within larger enterprises to efficiently followup on customer service and engagement over Twitter and Facebook. Bringing social CRM to the next level involving high volume engagement, crisis management, and automated prioritization… Sparkcentral indeed the fastest way to respond to your customers.

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  • 17 Testimonials View
  • 6 Case Studies View
  • 4 Customer Videos View
Customer Rating Review Score based on 3058 reference ratings
4.7/5.0 (3058)

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Featured Testimonials

  • "We find people who charge for basic things like walking and peeing and give them a kick in the shins. Free access to open communication a human right."

    Mobile Vikings

  • "We're very personal about [our tweets.] They have our first names and our customers know we're human beings. When people tweet about us, all these customers who've had a good …

    Joel Gascoigne Buffer

  • "Our brand purpose is “Inspiring Smiles Through Delicious Experiences™. Sparkcentral better enables us to leave a positive, lasting impression with our guests and fans. And hopefully a smile too!"

    Arby's
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Featured Case Studies

  • How Discover Aligned Customer Service and Marketing on Social

    Jess Lee Project Manager Digital Servicing & Customer Experience

  • How WestJet became the first Canadian business to provide 24-hour a day …

    Mike Byrom WestJet

  • Sunrun Makes Social A Full-Resolution Service Channel With Sparkcentral

    Helen Wang Sr. Manager, Training & QA
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Featured Customer Videos

  • UberMedia - Customer Success Story (Katie Davies Newell - Senior Community Support Manager)
    Play Video
    Katie Davies Newell Senior Community Support Manager
  • Jack in the Box - Customer Success Story (Keith Guilbault - Chief Marketing Officer)
    Play Video
    Keith Guilbault Chief Marketing Officer
  • Delta Air Lines - Customer Success Story (Jerry Fletcher - Digital Support Manager)
    Play Video
    Jerry Fletcher Digital Support Manager
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Additional SparkCentral Information & Resources

Read SparkCentral Reviews, Testimonials & Customer References from 17 real SparkCentral customers.

Browse SparkCentral Case Studies, Customer Success Stories, & Customer References from 6 businesses that use SparkCentral.

Watch SparkCentral Customer Videos to learn why 4 businesses chose SparkCentral.

FeaturedCustomers has 2,070,149+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.