SparkCentral

Premium
Read 17 SparkCentral reviews and testimonials from customers, explore 6 case studies and customer success stories, and watch 4 customer videos to see why companies chose SparkCentral as their Social Media Management

Sparkcentral (formerly TwitSpark) is an easy-to-use platform that allows teams within larger enterprises to efficiently followup on customer service and engagement over Twitter and Facebook. Bringing social CRM to the next level involving high volume engagement, crisis management, and automated prioritization… Sparkcentral indeed the fastest way to respond to your customers.

Show more
Categories:
  • 17 Testimonials View
  • 6 Case Studies View
  • 4 Customer Videos View
Customer Rating Review Score based on 2886 reference ratings
4.7/5.0 (2886)

More from SparkCentral

Featured Testimonials

  • "Our brand purpose is “Inspiring Smiles Through Delicious Experiences™. Sparkcentral better enables us to leave a positive, lasting impression with our guests and fans. And hopefully a smile too!"

    Arby's

  • "By partnering with Sparkcentral, United Airlines is reaffirming its commitment to focus on customer service."

    United

  • "When we found Sparkcentral, the first thing we loved was the clean and simple user interface. From there we discovered that the platform fit really well with our needs and …

    Helen Wang Sr. Manager, Training & QA
Load additional Testimonials

Featured Case Studies

  • Sunrun Makes Social A Full-Resolution Service Channel With Sparkcentral

    Helen Wang Sr. Manager, Training & QA

  • How Discover Aligned Customer Service and Marketing on Social

    Jess Lee Project Manager Digital Servicing & Customer Experience

  • DreamHost Improves Response Times and Makes Social a Full-Service Digital Support Channel …

    Sean Hubbard Tech Support Lead
Load additional Case Studies

Featured Customer Videos

  • Delta Air Lines - Customer Success Story (Jerry Fletcher - Digital Support Manager)
    Play Video
    Jerry Fletcher Digital Support Manager
  • Jack in the Box - Customer Success Story (Keith Guilbault - Chief Marketing Officer)
    Play Video
    Keith Guilbault Chief Marketing Officer
  • T-Mobile - Customer Success Story (Jen Palmer - Director, Knowledge Management)
    Play Video
    Jen Palmer Director - Knowledge Management
Load additional Videos

Additional SparkCentral Information & Resources

Read SparkCentral Reviews, Testimonials & Customer References from 17 real SparkCentral customers.

Browse SparkCentral Case Studies, Customer Success Stories, & Customer References from 6 businesses that use SparkCentral.

Watch SparkCentral Customer Videos to learn why 4 businesses chose SparkCentral.

FeaturedCustomers has 1,903,683+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.