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  • SparkCentral

  • Website www.sparkcentral.com
  • Phone866 559 6229
  • Headquarters California
OVERALL CUSTOMER
REFERENCE RATING
4.6
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"Good old fashioned customer service, delivered in a high tech way...."
Jerry Fletcher
Digital Support Manager
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"After adopting a dedicated social customer service solution, the quality of communication between our..."
Jess Lee
Project Manager Digital Servicing & Customer Experience
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"Since we maintain a unified presence on Twitter, people can share and see stories between all differe..."
Zach Cole
Community Manager, Lyft
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"Sparkcentral’s reporting functionality and real-time metrics dashboard have given us an intuitive and..."
Laurie Meacham
Manager Customer Commitment
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"We’ve grown Western Union’s social care requests by 50x in the last three years. In order to handle t..."
Karen O’Brien
VP of Global Social Media
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"We're very personal about [our tweets.] They have our first names and our customers know we're human..."
Joel Gascoigne
Buffer
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"Technology and social media play integral parts in how we support our guests. They’re no longer expec..."
Mike Byrom
WestJet
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"With Sparkcentral, Emirates can prioritize queries to make sure the most immediate needs of travelers..."
Karen Bell-Wright
Senior Vice President, Retail and Contact Centres
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"When we found Sparkcentral, the first thing we loved was the clean and simple user interface. From th..."
Helen Wang
Sr. Manager, Training & QA
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"We find people who charge for basic things like walking and peeing and give them a kick in the shins...."
Mobile Vikings
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"Our team handles over 80,000 interactions a month and with Sparkcentral we respond to all of them in..."
T-Mobile
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"Within the first week of using Sparkcentral, the guest relations team at Jack in the Box was able to..."
Jack in the Box
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"As a part of the general support team at DreamHost, I expect my social media team to be able to cover..."
Sean Hubbard
Tech Support Lead
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"By partnering with Sparkcentral, United Airlines is reaffirming its commitment to focus on customer..."
United
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"Our primary focus is in humanizing our company with our interactions. Many times, emotion and the 'pe..."
Media Temple
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"Our brand purpose is “Inspiring Smiles Through Delicious Experiences™. Sparkcentral better enables us..."
Arby's
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Testimonials & Customer References of individual SparkCentral customers - their endorsements, recommendations, and customer success results of using the software or service. Read these Testimonials & Customer References to decide if SparkCentral is the right business software or service for your company.

We monitor all 17 testimonials to prevent fraudulent testimonials and keep all our testimonials quality high. We only post testimonials verified by the vendor. Verified testimonials require that customer is an actual user of the product.