"With Sparkcentral, Emirates can prioritize queries to make sure the most immediate needs of travelers are addressed. Within the first day we reduced response times from 5 hours to 30 minutes."

"Good old fashioned customer service, delivered in a high tech way."

"By partnering with Sparkcentral, United Airlines is reaffirming its commitment to focus on customer service."

"Since we maintain a unified presence on Twitter, people can share and see stories between all different cities in one place."

"Sparkcentral’s reporting functionality and real-time metrics dashboard have given us an intuitive and simple way to keep a pulse on our social media engagement. This, coupled with Sparkcentral’s powerful workflow and routing functionality, makes for a seamless process as we take care of our customers when it matters most."