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6 SparkCentral Case Studies

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  • DreamHost cuts social response times from hours to minutes with Sparkcentral

    Sean Hubbard Tech Support Lead

  • Emirates cuts social response times from 5 hours to 30 minutes with Sparkcentral

    Karen Bell-Wright Senior Vice President, Retail and Contact Centres

  • Sunrun expands social care to 7 days a week and grows its customer care team 4x with Sparkcentral

    Helen Wang Sr. Manager, Training & QA

  • Discover improves Twitter handle time by 6 minutes with Sparkcentral

    Jess Lee Project Manager Digital Servicing & Customer Experience

  • JetBlue resolves social customer issues in under 10 minutes with Sparkcentral

    Laurie Meacham Manager Customer Commitment

  • WestJet triples agent service requests with Sparkcentral and cuts response times from hours to minutes

    Mike Byrom WestJet
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