Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Approximately 114,000 paid customer accounts in over 160 countries and territories use Zendesk products. Based in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia, and South America.
“We are able to drive more reporting with Zendesk and show executive leadership that support is a revenue-generating center, in addition to improving customer satisfaction and member engagement.”
“We’re getting through tickets faster, and customers are happier because we’re able to respond more quickly.”
“Bukalapak wants to become the best customer service provider in the Indonesian ecommerce space, and we see Zendesk as the way forward to achieve that.”
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