Zendesk Messaging
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Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Approximately 114,000 paid customer accounts in over 160 countries and territories use Zendesk products. Based in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia, and South America.
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Featured Testimonials
"Uber’s journey with Zendesk began as we signed up off-the-shelf back in 2010—it scaled with us through millions of trips and support contacts per week."
"With the flexibility of the product we could have accelerated to a four-month implementation. However, we wanted to be cognizant of the change we were bringing at a rapid pace."
“We saw how our customer service team was working with Zendesk to become more efficient and improve the customer experience, and we decided to bring that magic to our internal employee operations.”
Featured Case Studies
Bukalapak picks Zendesk to transform its customer experience
Tine Ervina EffendiAssociate Vice President of Customer Satisfaction Management
Tripling agent productivity to handle a 900% increase in ticket volume
Aubrie RiceCustomer Development Manager
Banc Sabadell sees chat as an ally in customer service strategy
Jose Juan Martinez AuñónDirector of Customer Service Platforms and Conversational Banking
Additional Zendesk Messaging Information & Resources
Read Zendesk Messaging Reviews, Testimonials & Customer References from 330 real Zendesk Messaging customers.
Browse Zendesk Messaging Case Studies, Customer Success Stories, & Customer References from 241 businesses that use Zendesk Messaging.
Watch Zendesk Messaging Customer Videos to learn why 32 businesses chose Zendesk Messaging.
Explore answers to frequently asked questions about Zendesk Messaging.
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