Zendesk Messaging

Premium
Read 330 Zendesk Messaging reviews and testimonials from customers, explore 241 case studies and customer success stories, and watch 32 customer videos to see why companies chose Zendesk Messaging as their Live Chat Software

Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Approximately 114,000 paid customer accounts in over 160 countries and territories use Zendesk products. Based in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia, and South America.

Show more
Category:
  • 330 Testimonials View
  • 241 Case Studies View
  • 32 Customer Videos View
Customer Rating Review Score based on 6039 reference ratings
4.8/5.0 (6039)
  • Summer 2025 Market Leader Live Chat Software
    Press Release Report

More from Zendesk Messaging

Featured Testimonials

  • "To scale effectively in a smart way, employers need to deliver solutions that enable self-service. Our goal is to make this as easy as possible using technology, and Zendesk has …

    Chris Sinclair Delivery Manager

  • “Zendesk and their willingness to connect with our teams to provide meaningful insights allowed us to make necessary changes to our technical architecture and enabled us to meet the demands …

    Schuyler Weinberg Administrator

  • “We wanted to offer more channels and the best thing to do was to use Zendesk for everything. It was so easy to implement, and it’s flexible, if we need …

    Tom Bruno Service Strategy and Operations Lead
Load additional Testimonials

Featured Case Studies

  • Netwealth fast tracks Zendesk and attains industry-leading call wait times

    Matt Heine Joint Managing Director

  • Daniel Wellington seamlessly scales customer service worldwide with Zendesk

    Anton Blom Customer Service Manager Europe

  • Unleashed expands omnichannel support, brand by brand

    Jonas Grooten Customer Care Lead
Load additional Case Studies

Featured Customer Videos

  • Reverb - Customer Success Story (Daniel Santrella - Director of Customer Engagement)
    Play Video
    Daniel Santrella Director of Customer Engagement
  • TravelPerk taps Zendesk AI in CX to transform business travel
    Play Video
    Andrew Cooke General Counsel
  • Upwork - Customer Success Story (Joe Wang - Director of Customer Experiences)
    Play Video
    Joe Wang Director of Customer Experiences
Load additional Videos

Additional Zendesk Messaging Information & Resources

Read Zendesk Messaging Reviews, Testimonials & Customer References from 330 real Zendesk Messaging customers.

Browse Zendesk Messaging Case Studies, Customer Success Stories, & Customer References from 241 businesses that use Zendesk Messaging.

Watch Zendesk Messaging Customer Videos to learn why 32 businesses chose Zendesk Messaging.

Explore answers to frequently asked questions about Zendesk Messaging.

FeaturedCustomers has 1,911,112+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.