Zendesk Messaging

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Read 249 Zendesk Messaging reviews and testimonials from customers, explore 176 case studies and customer success stories, and watch 20 customer videos to see why companies chose Zendesk Messaging as their Live Chat Software

Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Approximately 114,000 paid customer accounts in over 160 countries and territories use Zendesk products. Based in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia, and South America.

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Customer Rating Review Scorebased on 5515 reference ratings
4.8/5.0 (5515)
  • Market Leader 2024 2024
    Summer 2024Market LeaderLive Chat Software

More from Zendesk Messaging

Featured Testimonials

  • "We’re very lucky to have used Zendesk since day one. We wouldn’t be able to manage our ticket volume or run our support team using email or Google sheets."

  • “Zendesk has been instrumental in allowing us to focus on the customer experience. Moving away from just being a service desk to looking at the customer experience collectively across the business has been a critical change for us to better leverage our relationships with customers.”

  • “Zendesk is directly contributing to enhancing our customer experience and satisfaction, which in turn improves retention, revenue, conversion, and word of mouth marketing.”

Featured Case Studies

  • Raddish Kids + Zendesk Increased conversions and a connected remote team

  • Accelerating sales cycles and support with Zendesk and Tray.io

  • Fútbol Emotion Messaging is a winning strategy for growth

Featured Customer Videos

Additional Zendesk Messaging Information & Resources

Read Zendesk Messaging Reviews, Testimonials & Customer References from 249 real Zendesk Messaging customers.

Browse Zendesk Messaging Case Studies, Customer Success Stories, & Customer References from 176 businesses that use Zendesk Messaging.

Watch Zendesk Messaging Customer Videos to learn why 20 businesses chose Zendesk Messaging.

Explore answers to frequently asked questions about Zendesk Messaging.