Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Approximately 114,000 paid customer accounts in over 160 countries and territories use Zendesk products. Based in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia, and South America.
“While many retailers are targeting the tourists and expats in the Middle East, our biggest brands are focused on catering towards the Gulf female community and in fact, we are one of the largest private sector employers of women in Saudi Arabia. As part of this, the lifetime value of our customers, and building customer loyalty and trust, is critical to our growth and brand reputation.”
"Zendesk has become an indispensable part of our business. It allows us to deliver quality service online, just as customers would experience in-stores. That way, they can always shop with us without worries."
“Sunshine Conversations is the keystone of the scalability of our customer service operations, breaking down barriers and adding value in every single interaction between the customer and the customer service agent.”
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