Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Approximately 114,000 paid customer accounts in over 160 countries and territories use Zendesk products. Based in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia, and South America.
“We have dramatically improved the level of service we’ve been able to provide both internal and external customers, which wouldn’t have been possible without Zendesk functionality and reporting.”
"Right now we’re only using the widget, but the intention is to create an even better chat experience for our products using Zendesk Chat."
"Zendesk lets us anticipate what customers want, quickly solve their problems, and help customers help themselves. Even though they can always call us and we pick up the phone in around 41seconds."
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