Zendesk Messaging

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Read 330 Zendesk Messaging reviews and testimonials from customers, explore 241 case studies and customer success stories, and watch 32 customer videos to see why companies chose Zendesk Messaging as their Live Chat Software

Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Approximately 114,000 paid customer accounts in over 160 countries and territories use Zendesk products. Based in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia, and South America.

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  • 330 Testimonials View
  • 241 Case Studies View
  • 32 Customer Videos View
Customer Rating Review Score based on 6020 reference ratings
4.8/5.0 (6020)
  • Summer 2025 Market Leader Live Chat Software

More from Zendesk Messaging

Featured Testimonials

  • “Zendesk is an amazing tool for us thus far and we don’t see that changing. It allows us to continually improve our Members’ experience."

  • “Zendesk Assist has helped us deepen our knowledge of Zendesk and optimize processes that used to take a lot of time. Now we can focus on strategic improvements instead of …

  • “Chat provides a great, simple experience for our website visitors, and makes it easy for us to provide excellent service through live monitoring.”

Featured Case Studies

  • Global manufacturer digitizes CX processes to gain efficiencies

  • Bally's differentiates itself in a crowded market with evolved CX

  • Dorm Room Movers grows its business with cutting-edge messaging

Featured Customer Videos

Additional Zendesk Messaging Information & Resources

Read Zendesk Messaging Reviews, Testimonials & Customer References from 330 real Zendesk Messaging customers.

Browse Zendesk Messaging Case Studies, Customer Success Stories, & Customer References from 241 businesses that use Zendesk Messaging.

Watch Zendesk Messaging Customer Videos to learn why 32 businesses chose Zendesk Messaging.

Explore answers to frequently asked questions about Zendesk Messaging.