Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Approximately 114,000 paid customer accounts in over 160 countries and territories use Zendesk products. Based in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia, and South America.
“AI has really helped us be more efficient. It reduces our daily workloads so we can focus on higher-priority tasks and respond to customers more quickly.”
"We were able to comply with tight legislative requirements while maintaining excellence in customer service."
“I honestly don't think that there should be any fear around chat. It provides a better, low-effort support experience for customers. It also helped decrease volume on other channels.”
Read Zendesk Messaging Reviews, Testimonials & Customer References from 330 real Zendesk Messaging customers.
Browse Zendesk Messaging Case Studies, Customer Success Stories, & Customer References from 242 businesses that use Zendesk Messaging.
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