Zendesk Messaging

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Read 330 Zendesk Messaging reviews and testimonials from customers, explore 242 case studies and customer success stories, and watch 32 customer videos to see why companies chose Zendesk Messaging as their Live Chat Software

Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Approximately 114,000 paid customer accounts in over 160 countries and territories use Zendesk products. Based in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia, and South America.

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  • 330 Testimonials View
  • 242 Case Studies View
  • 32 Customer Videos View
Customer Rating Review Score based on 6196 reference ratings
4.8/5.0 (6196)
  • Summer 2025 Market Leader Live Chat Software

More from Zendesk Messaging

Featured Testimonials

  • "I found that the relationship was key for me to make an informed decision. The Zendesk team is always available, accessible, always offering ideas."

  • “We were very segmented and now we’re moving to a model where a customer is a customer and we aim to provide the best level of service, as quickly as …

  • “This greatly strengthens our relationships with existing partners and gives us a strong platform to secure future contracts."

Featured Case Studies

  • Reward Gateway taps Zendesk to scale growth with faster service

  • Creating a stellar, unified international B2B customer experience

  • Live chat helped increase revenue 300% from support tickets

Featured Customer Videos

Additional Zendesk Messaging Information & Resources

Read Zendesk Messaging Reviews, Testimonials & Customer References from 330 real Zendesk Messaging customers.

Browse Zendesk Messaging Case Studies, Customer Success Stories, & Customer References from 242 businesses that use Zendesk Messaging.

Watch Zendesk Messaging Customer Videos to learn why 32 businesses chose Zendesk Messaging.

Explore answers to frequently asked questions about Zendesk Messaging.