Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Approximately 114,000 paid customer accounts in over 160 countries and territories use Zendesk products. Based in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia, and South America.
“What separates us from our competitors is our customer support. Zendesk enables us to address and prioritize issues quickly, and customers love working with our team.”
“Zendesk’s AI agents optimize response times and contribute to an impressive 82 percent customer satisfaction rate in automation.”
“The Expand feature is great because our online agents may be chatting with up to seven people at once. They can just type in a few words and get a fully fleshed out response that is conversational and empathetic. That’s been a game changer for us.”
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