327 Pegasystems Case Studies

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  • Blue Shield of California improves member satisfaction with Pegasystems

  • Wärtsilä boosts equipment reliability with Pegasystems across thousands of IoT installations

  • New South Wales cuts application determination times by more than 50% with Pegasystems

  • Cisco increases resolution speed by 70% with Pegasystems

  • Cisco cuts queue wait time from 3.4 hours to under 5 minutes with Pegasystems

  • HSBC cuts payment investigation costs by 80% with Pegasystems

  • OCBC Bank boosts customer satisfaction 40% with Pegasystems

  • Texas Department of Transportation develops new applications 2x faster with Pegasystems

  • PNC Financial Services delivers a 360° customer view with Pegasystems and boosts revenue

  • American Express triples customer satisfaction with Pegasystems

  • AEGIS Insurance Services streamlines underwriting and cuts maintenance costs with Pegasystems

  • Alere boosts member satisfaction to 96% with Pegasystems

  • Farmers Insurance Group of Companies cuts complex quote time from 14 days to 14 minutes with Pegasystems

  • JPMorgan Chase enables 24x7 service for 135,000 customers with Pegasystems

  • C3i Solutions boosts call response to 80% in 20 seconds with Pegasystems