Pegasystems

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Read 324 Pegasystems reviews and testimonials from customers, explore 325 case studies and customer success stories, and watch 160 customer videos to see why companies chose Pegasystems as their Robotic Process Automation Software

Pegasystems Inc. is the leader in software for customer engagement and operational excellence. Pega’s adaptive, cloud-architected software – built on its unified Pega® Platform – empowers people to rapidly deploy, and easily extend and change applications to meet strategic business needs. Over its 30-year history, Pega has delivered award-winning capabilities in CRM and BPM, powered by advanced artificial intelligence and robotic automation, to help the world’s leading brands achieve breakthrough business results.

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  • 324 Testimonials View
  • 325 Case Studies View
  • 160 Customer Videos View
Customer Rating Review Score based on 6624 reference ratings
4.7/5.0 (6624)
  • Winter 2026 Market Leader Robotic Process Automation Software
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  • Spring 2025 Market Leader Credit Decisioning Software
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Featured Testimonials

  • "Every time you put the client first, then you have a chance to get incremental business."

    Lester J. Owens Managing Director, Global Head of Treasury Services Operations

  • "We're able to predict that you're going to call to provide you a resolution path before you need to actually contact us."

    Eddie Batlle Customer Engagement Principal Architect – OCIO

  • "We've got to get the basics right but the 'wows' are things like going from 70 or 80 days to provide a service for a B2B transaction and getting it …

    Peter McDonald General Manager Process Excellence
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Featured Case Studies

  • Xerox Delivering World Class Customer Service

    Gregg Bullen Program Manager

  • Shared Services Connected optimizes processes, increases visibility with workflow automation

    Graham Cockroft Director of Innovation and Digital Transformation

  • Church Mutual Insurance drives $2.5M in cost savings with Pega

    Rick Meehean Director of Workflow Management
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Featured Customer Videos

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Additional Pegasystems Information & Resources

Read Pegasystems Reviews, Testimonials & Customer References from 324 real Pegasystems customers.

Browse Pegasystems Case Studies, Customer Success Stories, & Customer References from 325 businesses that use Pegasystems.

Watch Pegasystems Customer Videos to learn why 160 businesses chose Pegasystems.

FeaturedCustomers has 1,908,221+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.