Pegasystems

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Read 324 Pegasystems reviews and testimonials from customers, explore 327 case studies and customer success stories, and watch 160 customer videos to see why companies chose Pegasystems as their Robotic Process Automation Software

Pegasystems Inc. is the leader in software for customer engagement and operational excellence. Pega’s adaptive, cloud-architected software – built on its unified Pega® Platform – empowers people to rapidly deploy, and easily extend and change applications to meet strategic business needs. Over its 30-year history, Pega has delivered award-winning capabilities in CRM and BPM, powered by advanced artificial intelligence and robotic automation, to help the world’s leading brands achieve breakthrough business results.

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  • 324 Testimonials View
  • 327 Case Studies View
  • 160 Customer Videos View
Customer Rating Review Score based on 7020 reference ratings
4.7/5.0 (7020)
  • Spring 2026 Market Leader Credit Decisioning Software
    Press Release Report
  • Winter 2026 Market Leader Robotic Process Automation Software
    Press Release Report

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Featured Testimonials

  • "Decisioning happens in one central place, making it easy for PNC to provide a consistent customer experience across all channels."

    John DeMarchis Senior Vice President, Customer Service Management

  • "We’re using one platform for all of our channels – online banking, mobile, branch, direct mail, email, and telemarketing. All being done within one system, using the same data. That’s …

    Ashley Wyant VP, Decision Platform and Analytics

  • “Requirements were changing from the morning to the afternoon, by using Pega case management, we were able to quickly adapt to all the change.”

    Clayton Tadler Vice President
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Featured Case Studies

  • How Wells Fargo is delivering a seamless experience for grieving families by …

    Sangeeta Doss Head of Estate Care Center

  • Ford Driving CX improvements with next-best-action

    Michael Spadafore Decisioning Services Lead

  • First Citizens Bank drives seamless automation with Pega RPA

    Sanjoy Sarkar Director, Application Development & Support
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Featured Customer Videos

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Additional Pegasystems Information & Resources

Read Pegasystems Reviews, Testimonials & Customer References from 324 real Pegasystems customers.

Browse Pegasystems Case Studies, Customer Success Stories, & Customer References from 327 businesses that use Pegasystems.

Watch Pegasystems Customer Videos to learn why 160 businesses chose Pegasystems.

FeaturedCustomers has 2,068,098+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.