Pegasystems

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Read 324 Pegasystems reviews and testimonials from customers, explore 327 case studies and customer success stories, and watch 160 customer videos to see why companies chose Pegasystems as their Customer Service Software

Pegasystems Inc. is the leader in software for customer engagement and operational excellence. Pega’s adaptive, cloud-architected software – built on its unified Pega® Platform – empowers people to rapidly deploy, and easily extend and change applications to meet strategic business needs. Over its 30-year history, Pega has delivered award-winning capabilities in CRM and BPM, powered by advanced artificial intelligence and robotic automation, to help the world’s leading brands achieve breakthrough business results.

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  • 324 Testimonials View
  • 327 Case Studies View
  • 160 Customer Videos View
Customer Rating Review Score based on 7178 reference ratings
4.7/5.0 (7178)
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Featured Testimonials

  • "The new Customer Complaints Management System (CCMS) provides a comprehensive, enterprise solution for collecting, storing, and analyzing customer complaints. The new system, developed with the Pega Government Platform™ (PGP), provides …

    Queensland Department of Education

  • "With Pega, we’re omni-channel in our next-best-action approach. It’s about being one voice, one brand, for the customer – regardless of channel."

    Jeroen Dijkstra Product Manager, Omnichannel Personalization

  • "There are so many areas within state government where we can come in and say, 'You see that manual process? In 40 hours we're going to change that process for …

    Jim Smith Chief Information Officer
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Featured Case Studies

  • Safelite AutoGlass boosts Net Promoter Score by 19% with Pegasystems

    Matt Weger VP, Application Development

  • BECU projects to save 10,000 hours of employee time with Pegasystems

    Theresa Arasim Director, Product Owner & Implementation

  • Leading Commercial Vehicles Manufacturer boosts warranty spend recovery by $12 million yearly …

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Featured Customer Videos

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Additional Pegasystems Information & Resources

Read Pegasystems Reviews, Testimonials & Customer References from 324 real Pegasystems customers.

Browse Pegasystems Case Studies, Customer Success Stories, & Customer References from 327 businesses that use Pegasystems.

Watch Pegasystems Customer Videos to learn why 160 businesses chose Pegasystems.

FeaturedCustomers has 2,123,374+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.