Pegasystems

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Read 324 Pegasystems reviews and testimonials from customers, explore 325 case studies and customer success stories, and watch 160 customer videos to see why companies chose Pegasystems as their Robotic Process Automation Software

Pegasystems Inc. is the leader in software for customer engagement and operational excellence. Pega’s adaptive, cloud-architected software – built on its unified Pega® Platform – empowers people to rapidly deploy, and easily extend and change applications to meet strategic business needs. Over its 30-year history, Pega has delivered award-winning capabilities in CRM and BPM, powered by advanced artificial intelligence and robotic automation, to help the world’s leading brands achieve breakthrough business results.

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  • 324 Testimonials View
  • 325 Case Studies View
  • 160 Customer Videos View
Customer Rating Review Score based on 6743 reference ratings
4.7/5.0 (6743)
  • Spring 2026 Market Leader Credit Decisioning Software
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  • Winter 2026 Market Leader Robotic Process Automation Software
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Featured Testimonials

  • "With Pega, the 25 Sveriges a-kassor unemployment insurance funds can serve citizens more quickly and conveniently in a time of real need. At the same time, the system frees up …

    Tomas Eriksson Chief Executive Officer

  • “HSBC’s GPI initiative has transformed the bank’s operations in a key area of client service by giving clients added confidence that any payment inquiry will be resolved quickly, efficiently, and …

    Andrew Long Head of Global Transaction Banking

  • “We're all about digital first. Pega is all about digital first This is our platform to be able to simplify the whole servicing of a customer world.”

    Terry McCaul Operations Manager
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Featured Case Studies

  • Optimizing auto customer safety with Pega Recall

  • CSAA Insurance Group Transforming the Customer Experience

    Steve Rowbury Business Owner

  • Transavia Taking off on a connected customer journey

    Mattijs ten Brink Managing Director – Chairman
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Featured Customer Videos

  • How New York Life is building a customer-centric organization with Pega
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    Lakshmi Weiss Senior Developer
  • Achieving True Relevance and Personalization by Putting Customers at the Center of Everything
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    Marty Hicks Vice President Consumer Strategy & Planning, Consumer Group
  • Xchanging - Customer Success Story (Sean Norris - Director of Netsett)
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    Sean Norris Director of Netsett
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Additional Pegasystems Information & Resources

Read Pegasystems Reviews, Testimonials & Customer References from 324 real Pegasystems customers.

Browse Pegasystems Case Studies, Customer Success Stories, & Customer References from 325 businesses that use Pegasystems.

Watch Pegasystems Customer Videos to learn why 160 businesses chose Pegasystems.

FeaturedCustomers has 1,911,736+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.