Pegasystems

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Read 324 Pegasystems reviews and testimonials from customers, explore 325 case studies and customer success stories, and watch 160 customer videos to see why companies chose Pegasystems as their Robotic Process Automation Software

Pegasystems Inc. is the leader in software for customer engagement and operational excellence. Pega’s adaptive, cloud-architected software – built on its unified Pega® Platform – empowers people to rapidly deploy, and easily extend and change applications to meet strategic business needs. Over its 30-year history, Pega has delivered award-winning capabilities in CRM and BPM, powered by advanced artificial intelligence and robotic automation, to help the world’s leading brands achieve breakthrough business results.

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  • 324 Testimonials View
  • 325 Case Studies View
  • 160 Customer Videos View
Customer Rating Review Score based on 6803 reference ratings
4.7/5.0 (6803)
  • Spring 2026 Market Leader Credit Decisioning Software
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  • Winter 2026 Market Leader Robotic Process Automation Software
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Featured Testimonials

  • "The implementation of the next-best-action strategy has driven efficiencies of more than a few hundred million dollars. So, it’s been very significant to our bottom line."

    Roberto Guenzburger Mobility Products and Content Director

  • “With Pega we’re able to provide personalized offers to our clients. That’s something we could not do before with our legacy systems.”

    João Viana Head of Customer Strategy

  • "We have a single brain that provides the next best conversation for each customer based on their current context and all of their previous interactions with us. This allows us …

    Jesus Villanueva Head of CRM Transformation
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Featured Case Studies

  • How Bupa is transforming healthcare as we know it

    Lisa Dickson Head of Marketing Automation

  • Sprint launches personalized retention processes in just 90 days

    Marcelo Claure CEO

  • MIB uses the Pega Platform to digitally transform its insurance ecosystem

    Paul Jackman CIO
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Featured Customer Videos

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Additional Pegasystems Information & Resources

Read Pegasystems Reviews, Testimonials & Customer References from 324 real Pegasystems customers.

Browse Pegasystems Case Studies, Customer Success Stories, & Customer References from 325 businesses that use Pegasystems.

Watch Pegasystems Customer Videos to learn why 160 businesses chose Pegasystems.

FeaturedCustomers has 1,912,802+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.