Pegasystems

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Read 324 Pegasystems reviews and testimonials from customers, explore 325 case studies and customer success stories, and watch 160 customer videos to see why companies chose Pegasystems as their Robotic Process Automation Software

Pegasystems Inc. is the leader in software for customer engagement and operational excellence. Pega’s adaptive, cloud-architected software – built on its unified Pega® Platform – empowers people to rapidly deploy, and easily extend and change applications to meet strategic business needs. Over its 30-year history, Pega has delivered award-winning capabilities in CRM and BPM, powered by advanced artificial intelligence and robotic automation, to help the world’s leading brands achieve breakthrough business results.

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  • 324TestimonialsView
  • 325Case StudiesView
  • 160Customer VideosView
Customer Rating Review Scorebased on 5983 reference ratings
4.7/5.0 (5983)
  • Market Leader 2025 2025
    Spring 2025Market LeaderCredit Decisioning Software
  • Market Leader 2025 2025
    Winter 2025Market LeaderRobotic Process Automation Software

Featured Testimonials

  • "Pega is the best company when it comes to complex, connected care and case management."

  • "We decided to use Pega for our CRM installation […]We can use that for AI and analytics in order to be proactive and relevant to our customers. This of course creates a good experience across all channels."

  • "We learned more, and we had more opportunities to continuously improve the process. The results were that the buyers themselves were able to process twice the work."

Featured Case Studies

  • FedEx transforms enterprise case management with Pega

  • Kaiser Permanente $100M in Savings Over 10 Years

  • CNO Financial Transforming the agent, staff, and customer experience

Featured Customer Videos

Additional Pegasystems Information & Resources

Read Pegasystems Reviews, Testimonials & Customer References from 324 real Pegasystems customers.

Browse Pegasystems Case Studies, Customer Success Stories, & Customer References from 325 businesses that use Pegasystems.

Watch Pegasystems Customer Videos to learn why 160 businesses chose Pegasystems.