Pegasystems

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Read 324 Pegasystems reviews and testimonials from customers, explore 325 case studies and customer success stories, and watch 160 customer videos to see why companies chose Pegasystems as their Robotic Process Automation Software

Pegasystems Inc. is the leader in software for customer engagement and operational excellence. Pega’s adaptive, cloud-architected software – built on its unified Pega® Platform – empowers people to rapidly deploy, and easily extend and change applications to meet strategic business needs. Over its 30-year history, Pega has delivered award-winning capabilities in CRM and BPM, powered by advanced artificial intelligence and robotic automation, to help the world’s leading brands achieve breakthrough business results.

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  • 324TestimonialsView
  • 325Case StudiesView
  • 160Customer VideosView
Customer Rating Review Scorebased on 6028 reference ratings
4.7/5.0 (6028)
  • Market Leader 2025 2025
    Spring 2025Market LeaderCredit Decisioning Software
  • Market Leader 2025 2025
    Winter 2025Market LeaderRobotic Process Automation Software

Featured Testimonials

  • "In the past, the computer sat between the clients and the advisor. (With PEGA) we sit alongside, sharing the entire screen together."

  • “We don’t want to live in the past. Pega gives us the technology we need to be modern, contemporary, and relevant for our customers today.”

  • “We've freed up a lot of human time. That means that the brains of our staff members are freed up to think about things differently. So I've actually seen the rise of more ambitious marketing plans. I find that really exciting – actually having the time and space to think more effectively around what strategies people want to deliver.”

Featured Case Studies

  • IP Australia Transforming operations and customer service

  • enGen streamlines care for better member outcomes

  • Building an integrated quality management system with Pega

Featured Customer Videos

Additional Pegasystems Information & Resources

Read Pegasystems Reviews, Testimonials & Customer References from 324 real Pegasystems customers.

Browse Pegasystems Case Studies, Customer Success Stories, & Customer References from 325 businesses that use Pegasystems.

Watch Pegasystems Customer Videos to learn why 160 businesses chose Pegasystems.