Pegasystems

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Read 324 Pegasystems reviews and testimonials from customers, explore 325 case studies and customer success stories, and watch 160 customer videos to see why companies chose Pegasystems as their Robotic Process Automation Software

Pegasystems Inc. is the leader in software for customer engagement and operational excellence. Pega’s adaptive, cloud-architected software – built on its unified Pega® Platform – empowers people to rapidly deploy, and easily extend and change applications to meet strategic business needs. Over its 30-year history, Pega has delivered award-winning capabilities in CRM and BPM, powered by advanced artificial intelligence and robotic automation, to help the world’s leading brands achieve breakthrough business results.

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  • 324TestimonialsView
  • 325Case StudiesView
  • 160Customer VideosView
Customer Rating Review Scorebased on 6315 reference ratings
4.7/5.0 (6315)
  • Market Leader 2025 2025
    Spring 2025Market LeaderCredit Decisioning Software
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  • Market Leader 2025 2025
    Winter 2025Market LeaderRobotic Process Automation Software
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Featured Testimonials

  • “Pega provides a unified user experience while being flexible enough to accommodate the study-specific details required to support pharmaceutical, medical technology, vision care, and surgical vision users across Johnson & Johnson.”

    Robert SpicerBusiness Technology Leader

  • "[The] implementation was incredibly smooth, and we have seen an increase in our CSAT levels since the SMS service was enabled; we look forward to adding new channels."

    Fernando Flores KatoVice President

  • "As the speed of market requirements continue to accelerate, we are being asked to change the way we interact with our customers at faster speeds than ever. I’m very confident in saying that if we didn’t have Pega, we would find it difficult to respond to customer needs."

    Alistair CurrieChief Operating Officer
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Featured Case Studies

  • Zimmer Biomet integrates systems following a merger

    John DearloveAssociate Director, Digital Experience and Solutions

  • 75% Faster time to market for patient support services

  • Bureau of Alcohol, Tobacco, Firearms and Explosives Delivering a modern, unified case management system

    A.J. FrySupervisory Special Agent
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Featured Customer Videos

  • Play Video
    Michael McfarlandDirector of Technology
  • Play Video
    Marty HicksVice President Consumer Strategy & Planning, Consumer Group
  • Play Video
    Craig ParkerHead of Delivery - Enterprise Process Automation
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Additional Pegasystems Information & Resources

Read Pegasystems Reviews, Testimonials & Customer References from 324 real Pegasystems customers.

Browse Pegasystems Case Studies, Customer Success Stories, & Customer References from 325 businesses that use Pegasystems.

Watch Pegasystems Customer Videos to learn why 160 businesses chose Pegasystems.

FeaturedCustomers has 1,859,788+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.