Pegasystems

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Read 324 Pegasystems reviews and testimonials from customers, explore 325 case studies and customer success stories, and watch 160 customer videos to see why companies chose Pegasystems as their Robotic Process Automation Software

Pegasystems Inc. is the leader in software for customer engagement and operational excellence. Pega’s adaptive, cloud-architected software – built on its unified Pega® Platform – empowers people to rapidly deploy, and easily extend and change applications to meet strategic business needs. Over its 30-year history, Pega has delivered award-winning capabilities in CRM and BPM, powered by advanced artificial intelligence and robotic automation, to help the world’s leading brands achieve breakthrough business results.

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  • 324TestimonialsView
  • 325Case StudiesView
  • 160Customer VideosView
Customer Rating Review Scorebased on 6227 reference ratings
4.7/5.0 (6227)
  • Market Leader 2025 2025
    Spring 2025Market LeaderCredit Decisioning Software
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  • Market Leader 2025 2025
    Winter 2025Market LeaderRobotic Process Automation Software
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Featured Testimonials

  • "We’ve seen a 50% increase in net promoter score. And ultimately, what matters, 14% churn reduction."

    Roger SoleCMO

  • "Digitization and adoption in field operations is always a challenge, but the Pega platform features and offline mobile app helped us to achieve digitization in operations forms so quickly and smoothly. We are looking forward to enabling more electronic forms in our operations."

    Sridevi KakoluTechnical Architect

  • "To enable our front line to put our best foot forward is very key."

    Cox Communications
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Featured Case Studies

  • Fifth Third Bank Scaling Relationship Banking Through a Unified Platform

    Ashley WyantVP, Decision Platform and Analytics

  • Easing KYC for Thousands of Banks

    Jon MayCEO

  • Great American Insurance Group - Customer Case Study

    Chad StewartCIO
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Featured Customer Videos

  • Play Video
    Jack McCarthyCIO
  • Play Video
    Ingrid Van ElderenSenior Project Manager, Global Marketing
  • Play Video
    Joe WerthTotal Cost of Ownership, and Integrated Warranty
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Additional Pegasystems Information & Resources

Read Pegasystems Reviews, Testimonials & Customer References from 324 real Pegasystems customers.

Browse Pegasystems Case Studies, Customer Success Stories, & Customer References from 325 businesses that use Pegasystems.

Watch Pegasystems Customer Videos to learn why 160 businesses chose Pegasystems.

FeaturedCustomers has 1,846,840+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.