Pegasystems

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Read 324 Pegasystems reviews and testimonials from customers, explore 325 case studies and customer success stories, and watch 160 customer videos to see why companies chose Pegasystems as their Robotic Process Automation Software

Pegasystems Inc. is the leader in software for customer engagement and operational excellence. Pega’s adaptive, cloud-architected software – built on its unified Pega® Platform – empowers people to rapidly deploy, and easily extend and change applications to meet strategic business needs. Over its 30-year history, Pega has delivered award-winning capabilities in CRM and BPM, powered by advanced artificial intelligence and robotic automation, to help the world’s leading brands achieve breakthrough business results.

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  • 324 Testimonials View
  • 325 Case Studies View
  • 160 Customer Videos View
Customer Rating Review Score based on 6640 reference ratings
4.7/5.0 (6640)
  • Winter 2026 Market Leader Robotic Process Automation Software
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Featured Testimonials

  • “Always on Marketing, powered by the Pega customer decisioning hub, is the key enabler for Vodafone, enabling Vodafone UK strategy to become truly customer centric, filling the promise to our …

    Russel Welton Vodafone

  • "We provided a 360 view for the agents so that, each time when they go to the customers, they’re able to have an intelligent conversation. In the first phase of …

    Christine Cheah Vice President, Group Customer & Digital

  • “Virgin Money has delivered dramatic operational efficiency and customer experience outcomes with Pega and Accenture. As an example, account opening journeys for one product have been reduced from 15 days …

    Keith Williams Head of Process Automation Service Centre
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Featured Case Studies

  • LeasePlan transitions to a fully digital business model with Pega

    Lex Ruijter Platform Head

  • Telstra Complex B2B Provisioning in 8 Instead of 80 Days

    Peter McDonald General Manager Process Excellence

  • SiriusXM retains customers and expands relationships with Pega

    Jason Barbrow Senior Vice President, Customer Retention
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Featured Customer Videos

  • EE - Customer Success Story (Suzanne Woolley - Head of Customer Base Management)
    Play Video
    Suzanne Woolley Head of Customer Base Management
  • Banco BHD Leon Unifying customer experience across sales, marketing, and service
    Play Video
    Angela Nieto VPS Technology
  • Sprint - Customer Success Story (Jim Curran - Vice President of Marketing)
    Play Video
    Jim Curran Vice President of Marketing
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Additional Pegasystems Information & Resources

Read Pegasystems Reviews, Testimonials & Customer References from 324 real Pegasystems customers.

Browse Pegasystems Case Studies, Customer Success Stories, & Customer References from 325 businesses that use Pegasystems.

Watch Pegasystems Customer Videos to learn why 160 businesses chose Pegasystems.

FeaturedCustomers has 1,910,686+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.