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"The banks with the best customer service retain customers and retain revenue...."
Greg Toyn
Director
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"Registers of Scotland has been in existence for 400 years and has built an enviable reputation among..."
Charles Keegan
Registration and Transformation Director
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"Within the last five years we doubled our balance sheet without employing more people. We still kept..."
Rıza Kutlusoy
Chief Strategy Officer
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"Pega Technology is the real heartbeat of Solution Central. It’s the asset that we’re leveraging, give..."
Trish Cox
Senior Vice President of Service Experience
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"We’re able to accelerate at least getting that first version out, and we can do it very quickly. It’s..."
Scott Nelson
Technology Director
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"After implementing Pega in 2017, we’ve seen a 37% increase in hard response rate. We’ve averaged near..."
Umut Unal
Head of CRM
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"To be a digital bank, it is not enough to digitalize the interaction points with your customers. It i..."
Hakan Aran
CIO
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"Every time a customer goes into NetBank, uses the app, calls us, or goes to a branch, Pega determines..."
Andrew McMullan
Head of Decisioning
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"We liked the vision and the power that the tool gives you, in terms of applying your vision to real l..."
Ali Yalçın
Unit Manager, Business Process Management and Digital Banking Channels Development
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"We learned more, and we had more opportunities to continuously improve the process. The results were..."
Multinational High-Tech Firm
Senior Product Manager
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"Every day sooner that you know about a problem, you can save one day’s worth of bad production. Every..."
Leading U.S. Auto Manufacturing Company
Global Strategy Manager
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"Building the same contact center capabilities in Oracle would have taken at least two or three times..."
Retail Warranty Provider
IT Executive
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"We’re working really hard to improve the customer experience. To do it, we've got to make every commu..."
Michael Spadafore
Decisioning Services Lead
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"This project is a really good example of implementing quickly with Pega. By leveraging the out-of-the..."
Martin Pilecky
Chief Information Officer
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"Our organization uses a wide range of tools and systems, but with Pega Field Service Management, user..."
Marine Parts Manufacturer
Program Manager, Field Service Development
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"We just did our 50 millionth next best conversation in person. That is 50 million times our frontline..."
Angus Sullivan
Group Executive, Retail Banking Services
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Testimonials & Customer References of individual Pegasystems customers - their endorsements, recommendations, and customer success results of using the software or service. Read these Testimonials & Customer References to decide if Pegasystems is the right business software or service for your company.

We monitor all 202 testimonials to prevent fraudulent testimonials and keep all our testimonials quality high. We only post testimonials verified by the vendor. Verified testimonials require that customer is an actual user of the product.