OVERALL CUSTOMER
REFERENCE RATING
4.7

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"The layer cake is the backbone of our strategy – how we think of building our systems...."
Eric Martinez
EVP Global Claims Operations and Services, AIG
"We set out to create an integrated solution that meets the needs of customers and exceeds their expec..."
Jim Bush
Managing Director
"The most important part of our transformation is making sure that we can keep growing and keep improv..."
Leopold Martinez
Director of Operations
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"We’re now launched in 12 markets, 12 countries across the globe, and servicing in six languages. We’r..."
Stuart Green
Vice-President, Global Servicing Capabilities
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"With Pega, we are taking our field service application to the next level by providing a fuller, riche..."
Gregg Bullen
Program Manager
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"ezFedGrants is a holistic, modern grants management solution that allows USDA to meet it aggressive c..."
Chris Coppenbarger
Senior Financial and Grants Policy Advisor
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"We have a single brain that provides the next best conversation for each customer based on their curr..."
Jesus Villanueva
Head of CRM Transformation
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"Pega has the brains to help deliver the right treatment to the right customer at the right time. That..."
Marcelo Claure
CEO
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"It prompts that next best action. It gives someone, as a manager, an opportunity to sit down and spea..."
Larik Hall
Chief Distribution Officer
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"We used to have a one-size-fits-all approach to retention. With Pega, we’re targeting customers indiv..."
Richard Schultz
Head of Operational Performance and Insights, Sales and Customer Division
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"The Pega Cloud is available 24x7. We’ve never seen a problem. I’m telling you this application is run..."
Pam Gieg
Senior Lean/Sigma Leader
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"Pega is not just another vendor in the hype cycle. We use AI to automate decisions making better cont..."
Jim Saleh
Sr. Director, Process Automation COE
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"Our successful and timely implementation was made possible by Pega’s steadfast partnership and its un..."
Large Canadian Bank
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"It was taking our engineers sometimes with the old system, up to 40 minutes to close a call, which as..."
Richard Glover
Director CSO UK & VP Global Continuous Field Operations
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"As the CIO, it's very important for me to see that we can deliver a faster and better customer experi..."
Joakim Kruse
CIO
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"Pega allows us to phase out our mainframe systems and react to economic and departmental changes so w..."
Brian Hohle
Letting Management Supervisor, Construction Section, Texas Department of Transportation
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Testimonials & Customer References of individual Pegasystems customers - their endorsements, recommendations, and customer success results of using the software or service. Read these Testimonials & Customer References to decide if Pegasystems is the right business software or service for your company.

We monitor all 145 testimonials to prevent fraudulent testimonials and keep all our testimonials quality high. We only post testimonials verified by the vendor. Verified testimonials require that customer is an actual user of the product.