"The layer cake is the backbone of our strategy – how we think of building our systems...."
Eric Martinez
EVP Global Claims Operations and Services, AIG
"Our customers require a higher level of security, and Pegasystems exceeds those requirements...."
Dave Hodge
Senior Vice President, IT, Telerx
"We can utilize Pega dynamic case management, plus all the expertise from the case managers in our eme..."
Jeff Ganser
Director, IT Project Management
"The system not only allows us to offer a great customer experience, but we’re doing it fast, we’re do..."
Chad Stewart
"Pega offers frictionless experiences and drives personalization, two things that our consumers absolu..."
Rhona Bradshaw
VP Customer Experience Transformation
"It prompts that next best action. It gives someone, as a manager, an opportunity to sit down and spea..."
Larik Hall
Chief Distribution Officer
"Pega Global Master Data Management drives efficiency, end-to-end integration, and reduces cost of the..."
Anna Gleiss
Head of Master Data
"By implementing Pega, we’re filling the holes in each interaction so we can say to our customers, ‘We..."
Suyash Mittal
TCS Solution Architect
"As we process more than 1.3 billion payments and account for $3 trillion annually, the U.S. Treasury..."
Wes Johnson
Deputy Executive Director
"We reduced costs while complying with FDA mandates with intelligent use of self-service channels...."
Global Biotech Company
Vice-President of Information Technology
"Any call — anytime, anywhere...If you can get the customer experience right, everything else will fal..."
Adrian Hopkins
Senior Manager, Technology, Optimization and Solutions
"Reduction of manual processes and duplicate entry has allowed procurement resources to redirect their..."
Leading Oil & Gas Supermajor Company
Chief Procurement Officer
"Every day sooner that you know about a problem, you can save one day’s worth of bad production. Every..."
Leading U.S. Auto Manufacturing Company
Global Strategy Manager
"We’re able to customize the response by channel and really give our advisors flexibility...."
Leading U.S. Auto Manufacturer
Manager, Enterprise Decision Management Group
"Pega is not just another vendor in the hype cycle. We use AI to automate decisions making better cont..."
Jim Saleh
Sr. Director, Process Automation COE
"Moving to the new platform will achieve better data quality as we’ll have applications that fit the w..."
Chadwick Pfoutz
Deputy Division Chief, Enterprise Business Systems Division

Testimonials & Customer References of individual Pegasystems customers - their endorsements, recommendations, and customer success results of using the software or service. Read these Testimonials & Customer References to decide if Pegasystems is the right business software or service for your company.

We monitor all 146 testimonials to prevent fraudulent testimonials and keep all our testimonials quality high. We only post testimonials verified by the vendor. Verified testimonials require that customer is an actual user of the product.