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"Decisioning happens in one central place, making it easy for PNC to provide a consistent customer exp..."
John DeMarchis
Senior Vice President, Customer Service Management
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"The layer cake is the backbone of our strategy – how we think of building our systems...."
Eric Martinez
EVP Global Claims Operations and Services, AIG
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"This was a new opportunity in the new solution to be able to have uniform business processes that has..."
Mick Gorham
Head of Application Development & Test, Programme Manager of PAS Programme
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"Pega was the only single platform that seamlessly integrated CRM and BPM capabilities – which is what..."
Marc Bakermans
Business Change Manager
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"It prompts that next best action. It gives someone, as a manager, an opportunity to sit down and spea..."
Larik Hall
Chief Distribution Officer
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"[Pega Sales] works. And the feedback is really some of the best we’re hearing from agents. It’s intui..."
Trent Olson
Project Manager
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"We were able to work with business and IT, look at a process, optimize it, and basically automate 100..."
Chat Villarosa
Director of Digitization COE
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"The thing I like about Pega, as we’ve gone on this journey, is the integrated platform and all of the..."
Steve Power
Senior Director, Order Management Services
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"We managed to reduce cost by a factor of four and eliminated 93% of touches...."
Gilles Leyrat
SVP of Customer and Partner Services
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"We went from 14 days on the things we rolled out, to 14 minutes...."
Mhayse Samalya
President of Commercial Business Insurance, Farmers
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"Using data to drive your actions is going to be the path to help you stay ahead...."
KC Wu
VP, IT, Cisco Value Chain, Cisco
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"Pega has been a flashlight for us in the darkness...."
Laura Ciavola
Senior Vice-President, Medicare and Retirement
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"You can’t hide that level of complexity from customers or from employees...."
John Agterdendos
Enterprise Architect
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"Using Pega, we now have accurate, controlled data and the ability to run business reports based on on..."
Global Medical Device Manufacturer
Global Compliance Manager
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"This has proven out to be as safe and secure and comfortable a way to insert new technology onto a le..."
John Silva
Director, Information Technology
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"We’re able to customize the response by channel and really give our advisors flexibility...."
Leading U.S. Auto Manufacturer
Manager, Enterprise Decision Management Group
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Testimonials & Customer References of individual Pegasystems customers - their endorsements, recommendations, and customer success results of using the software or service. Read these Testimonials & Customer References to decide if Pegasystems is the right business software or service for your company.

We monitor all 145 testimonials to prevent fraudulent testimonials and keep all our testimonials quality high. We only post testimonials verified by the vendor. Verified testimonials require that customer is an actual user of the product.