OVERALL CUSTOMER
REFERENCE RATING
4.8
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"Our experts are answering questions within 5 minutes, which is astonishing to me...."
Gordon Strause
Director of Neighborhood Operations, Nextdoor
"Directly changes how companies think about AI and how they deliver customer service...."
Leo De Luna
Managing Director
"If your mantra is to create fans in every interaction, what better way than to recruit fans as your f..."
Sue Morris
GM of Worldwide Customer Service
"We’re using this to help customers all around the world...."
Grant Rochelle
Senior Director, Global Product Support
"With Directly as our partner, we’re no longer concerned about keeping up with hyper-growth. We’re rea..."
Mark Bangerter
Director of Customer Support

Testimonials & Customer References of individual Directly customers - their endorsements, recommendations, and customer success results of using the software or service. Read these Testimonials & Customer References to decide if Directly is the right business software or service for your company.

We monitor all 8 testimonials to prevent fraudulent testimonials and keep all our testimonials quality high. We only post testimonials verified by the vendor. Verified testimonials require that customer is an actual user of the product.