2339 Microsoft Dynamics 365 Testimonials

“We met Cincom at a Microsoft User Group Conference while we were looking at how a new tool would integrate with our environment. We wanted something that could bolt onto Microsoft Dynamics 365. Another key qualification was that the tool needed to be able to work offline and then resync with the online data. If we were in a home where there wasn’t good cellular reception, we needed to work offline.”

“Bringing everything together—from so many different markets, with so many different legacy cultures, and different legacy processes—was something we once only dreamed about. We’re hoping this offers a model of transformation for other franchised Coca-Cola bottlers.”

"We estimated a 30% increase based on the abandonment rates we were seeing, but we’ve seen a 300% increase in applications from overseas students for some courses."

"We deliver animal welfare in a way that maximizes impact for animals and delivers our resources in the most cost effective way. Microsoft solutions support us in that effort."

"Although Microsoft Services consists of technology experts, they put the articulation and prioritization of our business goals first, not only to understand those goals themselves but also to ensure that, as their client, all of us were all on the same page about those goals."

"By getting people to sign on Surface tablets, we took two minutes off the time it takes to open an account with the customer, and 10 minutes off the back office work. Also, we instantly we saved maybe three-quarters of a million pounds in paper, and we now have 15% more time to spend with the customer. We can have people across the organization, all looking at the same credit paper, discussing it together over Skype for Business. We think that’s taken about two days out of reviewing a large credit underwriting. Which for our business, is massive. There’s no other organization that can turn a credit request like we can."

“With our old technology, getting new capabilities took forever - you got a new release every three years. It would then take you nearly four years to deploy the new technology. With Office 365 and the Dynamics 365, we’re in the cloud and see a steady stream of improvements every month.”

"Having an integrated system like Microsoft Dynamics is key."

"If I make a promise to a customer that we’ll be there on Tuesday, I can ensure that our team is going to deliver. With Dynamics 365, if someone can’t work, somebody else will automatically be notified. It’s that consistency that separates us from everyone else."

"Everyone here is very smart, but the additional insights — based on a single shared version of the truth — make us all smarter."

"We chose Dynamics 365 for Customer Insights for a couple of reasons. First, we saw it would be really fast and easy for us to get started with it. Second, Customer Insights integrates readily with Power BI dashboards and other technologies."

"We now have the capabilities that we need to transform the consumer experience and optimize business processes worldwide to be an even more agile, successful enterprise."

"Microsoft Dynamics CRM Online is flexible enough to support all these tasks."

"The more we learned about the capabilities [of Microsoft Dynamics CRM], the more we saw the logic of handling prospect, customer, and patient management through a single software program."

"The digital transformation does not stop short of the health care system. We want to grasp the opportunities offered by digitalization, for the benefit of the people. Without the constraints of the tools, we can completely rethink our interaction with our customers."