Microsoft Dynamics 365

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Read 2643 Microsoft Dynamics 365 reviews and testimonials from customers, explore 1007 case studies and customer success stories, and watch 261 customer videos to see why companies chose Microsoft Dynamics 365 as their Customer Service Software

Microsoft Dynamics 365 unifies CRM and ERP capabilities into applications that work seamlessly together across sales, customer service, field service, operations, financials, marketing, and project service automation. Start with what you need and add applications as your business grows.

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  • 2,643 Testimonials View
  • 1,007 Case Studies View
  • 261 Customer Videos View
Customer Rating Review Score based on 16072 reference ratings
4.8/5.0 (16072)
  • Winter 2026 Market Leader CRM Software

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Featured Testimonials

  • "We want to see our PWDs progress through a monthly questionnaire on health conditions, diet, exercises, physical measurements, smoking and drinking habits, savings, life goals, extra activities, and hobbies. Our …

  • "If we were to gather feedback in the traditional way, it would have taken too long and been too expensive for our program, but Dynamics 365 Customer Voice was simple …

  • "Microsoft has become an integral part of Magicrete’s journey, breaking down silos, creating agile, self-organizing teams, and driving data-driven decision-making. We have been an early adopter of technology right from …

Featured Case Studies

  • Ultimation migrates to Dynamics 365 Business Central, guided by Peritos

  • University of Illinois Urbana-Champaign graduates 350,000 identities to cloud in 48 hours

  • ATAŞ transforms customer engagement and public transportation system with Microsoft Dynamics 365

Featured Customer Videos

Additional Microsoft Dynamics 365 Information & Resources

Read Microsoft Dynamics 365 Reviews, Testimonials & Customer References from 2,643 real Microsoft Dynamics 365 customers.

Browse Microsoft Dynamics 365 Case Studies, Customer Success Stories, & Customer References from 1,007 businesses that use Microsoft Dynamics 365.

Watch Microsoft Dynamics 365 Customer Videos to learn why 261 businesses chose Microsoft Dynamics 365.